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Holiday Inn Parramatta by IHG

Property class: 4

Photo gallery for Holiday Inn Parramatta by IHG

Daily buffet breakfast (AUD 35 per person)
Outdoor pool, pool loungers
Point of interest
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
18-40 Anderson Street, Parramatta, NSW, 2150
  • Place, Westfield Parramatta Shopping Centre
    ‪3 min walk‬
  • Place, Parramatta Park
    ‪12 min walk‬
  • Place, CommBank Stadium
    ‪5 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Sydney

Holiday Inn Parramatta by IHG is centrally located in Sydney, a 4-minute walk from Westfield Parramatta Shopping Centre and 14 minutes by foot from Parramatta Park. .This hotel is 1.1 mi (1.7 km) from St Patrick's Cathedral and 1.6 mi (2.6 km) from CommBank Stadium.

What's nearby

  • Westfield Parramatta Shopping Centre - 3 min walk - 0.3 km
  • Parramatta Park - 12 min walk - 1.1 km
  • Riverside Theatres - 16 min walk - 1.3 km
  • CommBank Stadium - 5 min drive - 2.3 km
  • University of Western Sydney Parramatta Campus - 5 min drive - 3.1 km

Getting around

  • Sydney Harris Park Station - 6 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 30 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Nadia's Café - ‬7 min walk
  • ‪Social House Bar And Dining - ‬3 min walk
  • ‪The Commercial Hotel - ‬6 min walk
  • ‪Tantra Bar - ‬3 min walk

About this property

Holiday Inn Parramatta by IHG

Holiday Inn Parramatta by IHG offers 181 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 181 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Twenty One Fifty, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sydney? This hotel has 4327 square feet (402 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Twenty One Fifty - This restaurant serves breakfast, lunch, and dinner.
The Lobby Bar - Onsite lobby lounge. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (AUD 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lobby Bar
  • Twenty One Fifty

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Art supplies
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,327 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Parramatta
Holiday Inn Parramatta
Parramatta Holiday Inn
Holiday Inn Parramatta Hotel

Holiday Inn Parramatta by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 490 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Generous rooms and very clean - Great Bed and Pillows
Stayed 2 nights in Feb 2026

6/10 Okay

Toni

Stayed 3 nights in Jan 2026

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly efficient staff from the minute you enter the building, till when you leave. Excellent service and cleaning was first class. We will be back
Stayed 1 night in Jan 2026

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room & amenities, but please make sure you advise when showers are over a bath - makes access difficult for older/less able clients.
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spacious, clean and tidy room. Excellent service from reception staff. Great buffet breakfast with lots of variety. Highly recommend.
Stayed 1 night in Dec 2025

8/10 Good

Maria

Stayed 1 night in Jan 2026

8/10 Good

Anthony, Dungog

Liked: Cleanliness, amenities
Welcoming foyer and staff..buffet breakfast great however air con is old and needs updating.
Stayed 1 night in Jan 2026

10/10 Excellent

Sera

Travelled with family
Liked: Cleanliness, property conditions & facilities
Customer Service was wonderful-the rooms were comfortable clean and loved every minute of our stay
Stayed 7 nights in Jan 2026

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were amazing. We needed to extend our stay each day and they were very accommodating. Helping us to get the best rate and even let us have the same room when possible. We were very appreciative of them going the extra mile to help us.
Stayed 1 night in Dec 2025

6/10 Okay

Helen, Melbourne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for public transport and shopping/ dining nearby. Friendly staff and clean rooms, nice pool and spa. The only grievance was outside of the hotel's control - namely, on 2 nights out the 6 we stayed, the noise from the bar across the road was rather loud (probably can't hear it if the room is not facing the front of the hotel).
Stayed 6 nights in Dec 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was truly a pleasure. From the very first moment, I felt welcomed and comfortable. The atmosphere is warm, tasteful, and thoughtfully curated — a place where you can genuinely relax and feel at ease. The room was spotless. The location is also excellent, making it easy to enjoy the surroundings and feel connected to the city, while still having a peaceful retreat to return to. I would absolutely recommend this place to anyone looking for comfort, quality, and genuine hospitality. I would happily stay here again and look forward to returning in the future.
Stayed 11 nights in Dec 2025

6/10 Okay

Rushdi

Liked: Cleanliness, staff & service
Room and breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location near Parramatta train station
Stayed 1 night in Dec 2025

8/10 Good

Kate

Stayed 1 night in Dec 2025

8/10 Good

Andre

Stayed 2 nights in Nov 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed overnight. Very friendly staff, room was clean and what we needed
Stayed 1 night in Nov 2025

8/10 Good

CRAIG

Stayed 1 night in Nov 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic. Room clean, beds were a bit small but we are big. 🙂
Stayed 1 night in Oct 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Gaye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful stayed in a newly renovated room which was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Cima, Epping

Liked: Cleanliness, staff & service, property conditions & facilities
I did not have breakfast there. Very helpful staff especially Lauren. I accidentally left my hat in the room after checkout. She accompanied me to get it. I would recommend family and friends to stay there.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Tba
Stayed 2 nights in Oct 2025

10/10 Excellent

Sonja

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, safe and clean
Stayed 1 night in Oct 2025