Novotel Sydney on Darling Harbour

4.5 star property

Photo gallery for Novotel Sydney on Darling Harbour

Miscellaneous
Property video
Exterior
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
100 Murray Street, Sydney, NSW, 2009
  • Place, International Convention Centre Sydney
    ‪5 min walk‬
  • Place, Sydney Lyric Theatre
    ‪5 min walk‬
  • Place, Star Casino
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

Executive Room, 1 Queen Bed (Darling Harbour Facing)

8.4 out of 10
Very good
(37 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed (City Skyline)

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds (City Skyline)

8.4 out of 10
Very good
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 2 Double Beds

8.4 out of 10
Very good
(157 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Double Beds (Darling Harbour Facing)

7.0 out of 10
Good
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Double Bed (Darling Harbour Facing)

  • Sleeps 3
  • 1 Double Bed

Executive 1 Bedroom Loft Suite, 1 King Bed (Darling Harbour Facing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds (Darling Harbour Facing)

8.6 out of 10
Excellent
(47 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(74 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Sydney

A stay at Novotel Sydney on Darling Harbour places you in the heart of Sydney, within a 15-minute walk of Star Casino and International Convention Centre Sydney. .This luxury hotel is 0.7 mi (1.2 km) from Sydney Town Hall and 2 mi (3.2 km) from Circular Quay.

What's nearby

  • Harbourside - 1 min walk - 0.1 km
  • International Convention Centre Sydney - 5 min walk - 0.5 km
  • Sydney Lyric Theatre - 5 min walk - 0.5 km
  • Star Casino - 7 min walk - 0.6 km
  • Sydney Town Hall - 12 min walk - 1.1 km

Getting around

  • Convention Light Rail Station - 3 min walk
  • Exhibition Centre Station - 8 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪Atelier by Sofitel - ‬4 min walk
  • ‪Planar - ‬6 min walk
  • ‪Pyrmont Bridge Hotel - ‬4 min walk
  • ‪The Ternary - ‬1 min walk
  • ‪Harajuku Gyoza Beer Stadium Darling Harbour - ‬6 min walk

About this property

Novotel Sydney on Darling Harbour

Novotel Sydney on Darling Harbour offers 525 accommodations with safes and complimentary newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 525 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at The Ternary, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sydney? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Ternary - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (AUD 65 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,250 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 39 for adults and AUD 17 for children
  • Covered self parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 663 out of 1322 reviews
Rating 8 - Good. 382 out of 1322 reviews
Rating 6 - Okay. 170 out of 1322 reviews
Rating 4 - Poor. 64 out of 1322 reviews
Rating 2 - Terrible. 43 out of 1322 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Werner

Liked: Cleanliness, amenities, property conditions & facilities
None
Stayed 1 night in Apr 2026

8/10 Good

Lara

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay overall. The room was spacious, very clean, and comfortable, which made it perfect for our family. The buffet breakfast was fantastic, with a wide variety of options to suit everyone. The location was also incredibly convenient, with the tram practically at our doorstep—making it so much easier to get around with kids. The only downside was the pool. Unfortunately, it was extremely cold and not usable, which was disappointing, especially during such warm weather. Even after several hot days, the rooftop pool didn’t seem to warm up. Our family, along with others, were really looking forward to swimming, so this was a letdown and something that would likely influence our decision to stay again.
Stayed 4 nights in Apr 2026

6/10 Okay

Hubert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean but in a dire need of updating from this 1990s look and state. The car park was a nightmare, the QR payment and access system was not working properly with the camera unable to read the license plate leaving us stranded in front of the boom gate 2 times.
Stayed 1 night in Mar 2026

10/10 Excellent

Rodny

Stayed 1 night in Feb 2026

8/10 Good

Aleksandra

Stayed 1 night in Jan 2026

2/10 Terrible

Alisha

Stayed 1 night in Jan 2026

4/10 Poor

Gordon

Stayed 4 nights in Jan 2026

8/10 Good

Phillip & Maryse

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Kirsteen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room and amenities
Stayed 2 nights in Jan 2026

10/10 Excellent

Sheldon

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Leila

Stayed 2 nights in Jan 2026

8/10 Good

Cheryl

Stayed 2 nights in Jan 2026

10/10 Excellent

Edgardo

Stayed 3 nights in Jan 2026

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and atmosphere
Stayed 4 nights in Jan 2026

10/10 Excellent

Tai Hoc, Cranbourne North

Liked: Cleanliness, staff & service, property conditions & facilities
AC is great. Staff are awesome. We lucky to get upgraded as well. We didn't get the breakfast package due to our kids won't wake up that early hahahha.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great, thecstaff were friendly and very helpful. We were there for my grandson's birthday and he loved his birthday holiday
Stayed 1 night in Jan 2026

8/10 Good

Vitalii

Stayed 3 nights in Jan 2026

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, nice room clean and serviced daily.
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent overall. Only issue was cleaning services, we had to proactively ask them to clean the rooms a couple of the days. Otherwise a great place to stay.
Stayed 4 nights in Jan 2026

8/10 Good

Troy

Stayed 1 night in Jan 2026

8/10 Good

Khaldoun Hussein Khadder

Travelled with family
Liked: Amenities
Staff were friendly and helpful Location is excellent only 10 minutes walk to Darling Harbour. Rooms were clean when we arrived but during our stay they only did the beds and changed the towels. They don’t seem to vacuum or clean the toilet properly.
Stayed 5 nights in Jan 2026

8/10 Good

Lori, SPARKS

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
My family went for a 2 nig
Stayed 2 nights in Jan 2026

8/10 Good

Pejman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026