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The Star Grand Hotel and Residences Sydney

5.0 star property

Photo gallery for The Star Grand Hotel and Residences Sydney

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe
Exterior
View from room
Interior entrance
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
80 Pyrmont Street, Pyrmont, NSW, 2009
  • Place, Star Casino
    ‪1 min walk‬
  • Place, Australian National Maritime Museum
    ‪3 min walk‬
  • Place, International Convention Centre Sydney
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite with City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite with City View

  • Sleeps 2

View all photos for Harbour Star Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Harbour Star Suite

  • Sleeps 2

View all photos for Star Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Star Suite

  • Sleeps 2

View all photos for Star Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Star Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

9.2 out of 10
Wonderful
(179 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

View from room

Premium Suite

8.8 out of 10
Excellent
(5 reviews)
  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Harbour King)

Premium Room (Harbour King)

Premium Room (Harbour King)

9.0 out of 10
Wonderful
(41 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

Two Bedroom Pyrmont View Suite

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Three Bedroom Harbour View Suite

View from room

Three Bedroom Harbour View Suite

8.0 out of 10
Very good
(4 reviews)
  • Harbour view
  • 120 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Harbour Star Suite

View from room

Harbour Star Suite

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Pyrmont View Suite With Office

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Pyrmont View Suite With Office

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Harbour View Suite

9.0 out of 10
Wonderful
(16 reviews)
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom City View Suite

Two Bedroom City View Suite

Two Bedroom City View Suite

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Two Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom Harbour View Suite

9.8 out of 10
Exceptional
(8 reviews)
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bedroom City View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom City View Suite

7.0 out of 10
Good
(2 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior Twin Room

9.2 out of 10
Wonderful
(39 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Twin Room (Harbour Twin)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium Twin Room (Harbour Twin)

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium Suite

  • Sleeps 2

View all photos for Superior King Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Superior Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Premium King Room with Harbour View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium King Room with Harbour View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Premium Twin Room with Harbour View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium Twin Room with Harbour View

  • Sleeps 3

View all photos for Three Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Three Bedroom Harbour View Suite

  • Sleeps 6

View all photos for One Bedroom Suite with Pyrmont View and Office

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Suite with Pyrmont View and Office

  • Sleeps 2

View all photos for One Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Harbour View Suite

  • Sleeps 2

View all photos for Two Bedroom Suite with Pyrmont View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom Suite with Pyrmont View

  • Sleeps 4

View all photos for Two Bedroom City View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom City View Suite

  • Sleeps 4

View all photos for One Bedroom Suite City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

One Bedroom Suite City View

  • Sleeps 2

View all photos for Two Bedroom Harbour View Suite

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Two Bedroom Harbour View Suite

  • Sleeps 4

Similar properties

Indoor pool, outdoor pool, pool cabanas (surcharge), pool loungers
W Sydney
Sydney Central Business District
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 905 reviews
The price is AU$339
includes taxes & fees
4 June - 5 June
W Sydney

About the area

Sydney

With a stay at The Star Grand Hotel and Residences Sydney, you'll be centrally located in Sydney, steps from Star Casino and 13 minutes by foot from International Convention Centre Sydney. .This casino hotel is 2.1 mi (3.3 km) from Circular Quay and 2.3 mi (3.8 km) from Sydney Opera House.

What's nearby

  • Star Casino - 1 min walk - 0.0 km
  • Sydney Lyric Theatre - 2 min walk - 0.2 km
  • Australian National Maritime Museum - 3 min walk - 0.3 km
  • International Convention Centre Sydney - 10 min walk - 0.9 km
  • King Street Wharf - 11 min walk - 1.0 km

Getting around

  • Star City Light Rail Station - 3 min walk
  • Exhibition Centre Station - 13 min walk
  • Sydney Airport (SYD) - 29 min drive

Restaurants

  • ‪Terminus Hotel - ‬4 min walk
  • ‪Quick Brown Fox Eatery - ‬2 min walk
  • ‪Harvest Buffet - ‬1 min walk
  • ‪Fat Noodle at the Star - ‬1 min walk
  • ‪24/7 Sports Bar - ‬7 min walk

About this property

The Star Grand Hotel and Residences Sydney

The Star Grand Hotel and Residences Sydney offers 480 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 480 guestrooms featuring iPod docking stations. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. Gambling sorts can try their luck at the casino, while others may prefer a nightclub or an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's 24-hour room service.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 1,500 slot machines
  • 312 gaming tables
  • Casino (39,558 square foot of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (145 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 1.15 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 80.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: AUD 50 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astral Tower Star

Astral Tower Star Hotel Pyrmont

Astral Tower Star Pyrmont

Star Astral Tower

Astral Tower Hotel Pyrmont

Astral Tower Hotel

Astral Tower Pyrmont

Star Grand Hotel Sydney

Star Grand Hotel

Star Grand Sydney

Star Grand

Hotel The Star Grand, Hotel & Residences Sydney Pyrmont

Pyrmont The Star Grand, Hotel & Residences Sydney Hotel

Hotel The Star Grand, Hotel & Residences Sydney

The Star Grand, Hotel & Residences Sydney Pyrmont

Astral Tower Residences at The Star

Pyrmont Astral Tower and Residences Hotel

Hotel Astral Tower and Residences

Astral Tower and Residences Pyrmont

The Star Grand Hotel Residences Sydney

Astral Tower Residences at The Star

Astral Tower

The Star Grand Hotel and Residences Sydney Hotel Pyrmont

The Star Grand Hotel and Residences Sydney Hotel

The Star Grand Hotel and Residences Sydney Pyrmont

The Star Grand Hotel Residences Sydney

Astral Tower Residences at The Star

Astral Tower Residences

The Star Residences Sydney

The Star Grand Hotel and Residences Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 988 out of 1445 reviews
Rating 8 - Good. 254 out of 1445 reviews
Rating 6 - Okay. 117 out of 1445 reviews
Rating 4 - Poor. 44 out of 1445 reviews
Rating 2 - Terrible. 42 out of 1445 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing
Stayed 2 nights in Mar 2026

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was given an upgrade to a suite because the lovely staff member at check-in noticed it was my birthday. An amazing room. Very grateful for that wonderful gesture - something they didn't have to do. Everything was fab.
Stayed 1 night in Apr 2026

10/10 Excellent

Farooq

Stayed 1 night in Feb 2026

10/10 Excellent

Bee

Liked: Cleanliness, property conditions & facilities
Beautiful room and great service
Stayed 1 night in Nov 2025

10/10 Excellent

Tyrone

Travelled with family and small children
We booked a 2 bedroom Pyrmont view suite. We didn’t get the pyrmont view but we were pleasantly surprised by the size of the balcony, the elegant rooms and the closeness to hotel amenities. We missed out on the dinner buffet, but the Harvest breakfast buffet was very good! We can’t wait to book another stay here
Stayed 1 night in Feb 2026

10/10 Excellent

Robi

Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious in a great location
Stayed 3 nights in Feb 2026

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities
All good magic time
Stayed 6 nights in Feb 2026

10/10 Excellent

Adam

Stayed 1 night in Feb 2026

6/10 Okay

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 10 nights in Jan 2026

4/10 Poor

Stefan

Travelled with family
Liked: Cleanliness
The check in process was exactly that. A process. There was only 1 staff member checking people into the hotel so we had to wait approx. 20mins for our turn only to be told that our room wasn't ready and a SMS would be sent when it was ready. We received the SMS after check in time at 3.15pm. Yes, it may only be 15mins in your mind, however this room wasn't cheap and we wanted to optimize the experience and room. Once the room was ready we then had to wait another 20min in line, with only 1 staff member checking people in to finally be given the details to our room. Long queues and long wait times were frustrating.
Stayed 1 night in Feb 2026

10/10 Excellent

Lucinda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great size hotel rooms
Stayed 2 nights in Feb 2026

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
I was lucky to be updated to a double room, the accommodation was very comfortable and spotless, staff very kind, courteous and helpful. Thankyou.
Stayed 1 night in Feb 2026

10/10 Excellent

Angela Pui Yan

Liked: Cleanliness, amenities, property conditions & facilities
From the moment I arrived via Uber, my experience at The Star was amazing. The valet and concierge staff were so welcoming, kind, and genuinely helpful, even giving me a quick walkthrough of the area and directions to the Sydney Event Centre for a concert that night. Check-in was incredibly smooth. My flight arrived around four hours early, and the team offered to text me if my room became available. I was pleasantly surprised to receive my room about 25 minutes before the 3pm check-in time, which I truly appreciated. On top of that, I was kindly upgraded from a Superior King Room to a Star Premium Suite - I was absolutely over the moon. The suite was stunning and beautifully spacious. Everything felt thoughtful and well designed, from the fresh, clean aroma to the soft towels, cozy bathroom slippers, and spotless cleanliness. The lighting and air-conditioning controls were perfectly placed, and the bathroom was a dream, complete with a seated vanity area for skincare and makeup. The Karl Lagerfeld bathroom amenities were a gorgeous finishing touch. The facilities were just as impressive, a well-equipped gym, relaxing pool area, and a spa that was perfect for unwinding. Checkout was effortless, and the same concierge and valet team were there to assist with my luggage to the Uber. The location is ideal for events at the Sydney Event Centre, with plenty of food options nearby including Coles, food courts, and dining from casual to fine. I also tried G&Tea, which had amazi
Stayed 1 night in Feb 2026

10/10 Excellent

Tara

Staff
Stayed 4 nights in Jan 2026

4/10 Poor

Deborah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Noisy room near lifts and dirty windows
Stayed 2 nights in Feb 2026

10/10 Excellent

Loren

Liked: Cleanliness, amenities, property conditions & facilities
Great clean room and facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Max

Stayed 1 night in Feb 2026

8/10 Good

daniela

Liked: Cleanliness, amenities, property conditions & facilities
All good but they didnt vaildate my parking even though i went and got it validated so i got stuck in the boom gate and took awhile to sort out. Not best way to end our stay
Stayed 1 night in Jan 2026

10/10 Excellent

Therese

Stayed 1 night in Feb 2026

10/10 Excellent

Khalinh

Stayed 2 nights in Jan 2026

10/10 Excellent

Lauren

Liked: Cleanliness
Clean room, pool was extremely overcrowded, not enough sun beds or chairs which was a disappointment. Room service somehow sent food to the wrong room and didn’t notify us. The service has definitely declined over the years.
Stayed 3 nights in Jan 2026

10/10 Excellent

marina

Liked: Cleanliness, amenities, property conditions & facilities
Room was immaculate, staff were friendly and helpful
Stayed 3 nights in Jan 2026

6/10 Okay

Aditi

Stayed 1 night in Feb 2026