Overall, our stay at the Marriott in Sydney was excellent. The location is fantastic — very walkable, with plenty of nearby transportation options and attractions. The property itself was clean and comfortable, though the rooms and hotel could use a bit of updating.
The food was excellent, with a great variety and high quality at every meal. We also appreciated the Nespresso coffee maker in the room — a nice touch.
The staff were generally good and helpful, but communication could have been better. After I had a fall just outside the hotel (not on their property), the handling and follow-up were not well coordinated. Notes about our room and situation weren’t clearly passed along between staff, and we often had to repeat the same information to different people. It seemed their main concern was clarifying that the fall didn’t happen on their property rather than ensuring smooth communication afterward.
Despite that, we enjoyed our stay overall. It’s a great hotel in an ideal location, with excellent food and comfortable accommodations — just a few improvements in staff communication and room updates would make it outstanding.