6/10 Okay
Katie
Business traveller
22 Apr 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here on a work trip to Sydney and the location was great. The communal areas of the hotel looked wonderful, and the room was pleasant. The hotel has been recently refurbished which is clear, though there were still things that showed the age of the property. The walls were very thin, and I was repeatedly woken up by housekeeping and maintenance knocking on neighbouring rooms at 6.30am(!!). One of the times I was getting ready and shouted back to housekeeping to say don’t come in yet only to find out that they were knocking on a room two doors down.
My room overlooked an interior courtyard and had no natural light, the fridge was quite loud and the toilet made a very odd noise upon flushing. Otherwise it was a pleasant stay.
Personally I found the staff to be a little overbearing with their greetings and offering help and one member of staff even waiting by the lifts to wish people a good morning when they got out of it. This is perhaps what some people want, but it felt a bit false to me.
I’m not sure I would stay here again when I return to Sydney, but certainly somewhere else within the CBD as the location was spot on.
Katie
Stayed 1 night in Apr 2025