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Aparthotel

Mantra Parramatta

4.5 star property

Photo gallery for Mantra Parramatta

Property amenity
Bar (on property)
Balcony
Reception
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Dryer
  • Kitchen
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

View map
Cnr Parkes St And Valentine Av, Parramatta, NSW, 2150
  • Place, Westfield Parramatta Shopping Centre
    ‪3 min walk‬
  • Place, Parramatta Park
    ‪12 min walk‬
  • Place, CommBank Stadium
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪28 min drive‬

Room options

View all photos for One Bedroom Executive Spa Apartment

Bathroom

One Bedroom Executive Spa Apartment

  • Sleeps 3

View all photos for One Bedroom Apartment

Bathroom

One Bedroom Apartment

  • Sleeps 3

View all photos for Executive Apartment, 1 Bedroom (Spa)

Desk, blackout curtains, iron/ironing board, free WiFi

Executive Apartment, 1 Bedroom (Spa)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio (Spa)

Executive Studio (Spa)

Executive Studio (Spa)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Comfort Suite, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

Executive SPA Studio

  • Sleeps 3

View all photos for Studio

Bathroom

Studio

  • Sleeps 2

View all photos for Comfort Suite

Bathroom

Comfort Suite

  • Sleeps 3

View all photos for Executive Spa Room

Bathroom

Executive Spa Room

  • Sleeps 3

Similar properties

Interior detail
Holiday Inn Parramatta by IHG
  • Pool
  • Hot tub
  • Kids pool
  • Free WiFi
4.4 out of 5, Excellent, 1,000 reviews
The price is AU$156
includes taxes & fees
22 Dec - 23 Dec
Holiday Inn Parramatta by IHG

About the area

Sydney

With a stay at Mantra Parramatta, you'll be centrally located in Sydney, within a 10-minute drive of Qudos Bank Arena and Accor Stadium. .This luxury aparthotel is 13.8 mi (22.2 km) from Star Casino and 15.3 mi (24.7 km) from Circular Quay.
View more Aparthotels in SydneyOpens in a new window

What's nearby

  • Westfield Parramatta Shopping Centre - 3 min walk - 0.3 km
  • Queens Wharf Reserve - 9 min walk - 0.8 km
  • Parramatta Park - 12 min walk - 1.1 km
  • Riverside Theatres - 14 min walk - 1.2 km
  • CommBank Stadium - 19 min walk - 1.6 km

Getting around

  • Parramatta Station - 5 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 36 min drive

Restaurants

  • ‪Tantra Bar - ‬1 min walk
  • ‪Social House Bar And Dining - ‬1 min walk
  • ‪Kampung Laksa - ‬3 min walk
  • ‪The Commercial Hotel - ‬3 min walk
  • ‪A2B Sweets & Restaurant - ‬5 min walk

About this property

Mantra Parramatta

Luxury aparthotel with a fitness center and a 24-hour front desk
Mantra Parramatta offers 231 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 231 guestrooms, featuring kitchenettes with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a banquet hall.
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Sydney? This aparthotel has 2336 square feet (217 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 42 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • 2,336 square feet of conference space
  • Business centre
  • Desk
  • Desk chair
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Grab bar near toilet (81 centimetre high)
  • Lift (81 centimetre wide door)
  • Low-height counter and sink (81 centimetre high)
  • Raised toilet seat (81 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (once per stay)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe at front desk

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a train station

Things to do

  • Gym
  • Golfing nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 16 floors
  • 2 buildings
  • 231 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 42 per person
  • Covered self parking fee: AUD 25 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 2150

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mantra Apartment Parramatta
Mantra Parramatta
Parramatta Mantra
Mantra Hotel Parramatta
Mantra Parramatta Hotel Parramatta
Mantra Parramatta Apartment
Mantra Parramatta Aparthotel
Mantra Parramatta Parramatta
Mantra Parramatta Aparthotel Parramatta

Reviews

Mantra Parramatta Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 981 out of 2416 reviews
Rating 8 - Good. 909 out of 2416 reviews
Rating 6 - Okay. 309 out of 2416 reviews
Rating 4 - Poor. 133 out of 2416 reviews
Rating 2 - Terrible. 84 out of 2416 reviews

Reviews

4/10 Poor

Philip

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was old and dated. Unfortunately the air conditioner didn’t work so the room was extremely hot and the shower didn’t work properly. Raised this with reception but nothing improved until after asking again was given a fan on the last night.
Stayed 4 nights in Sep 2025

6/10 Okay

Genevieve

Travelled with family and small children
Location was convenient. Decor of rooms outdated and furniture from fantastic furniture. Lamps flickering, knobs on cooktop missing, tea/coffee provided but no milk, bathroom had a funny smell
Stayed 1 night in Sep 2025

8/10 Good

Rob

Business traveller, Travelled with partner
Liked: Amenities
If your room faces the train line it's a bit noisy
Stayed 1 night in Sep 2025

10/10 Excellent

Colleen

Liked: Cleanliness
Great location to catch the XPT to Strathfield, quick change of train to arrive in Parramatta. Haven't been to Parramatta in 40 years. Great changes, great dining options in Parramatta Square. Great stay.
Stayed 2 nights in Sep 2025

8/10 Good

Rodney

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
The service from staff was friendly and efficient. The room was clean and presented nicely. The Wifi was fast, and the hotel is located in a place that is easy to get to and also easy to get to where you need to be. However, some aspects of the property need work. The hallway leading to the room had carpets that looked like hangovers from the 1980s. The bathroom was a bit old, with a shower curtain over a bath. The bed was a bit too soft for my taste.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jawaad

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The advertising photos are not representative of the actual rooms. The most uncomfortable bed I’ve ever experienced. Curtains didn’t close properly, pillows were awful. Bed sheets were dirty. Sink did not drain, so it kept overflowing. Service is terrible, you call reception and nobody picks up. Rooms are very dirty and dusty.
Stayed 3 nights in Aug 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, property conditions & facilities
Older hotel badly in need of updates however room was very clean, bed comfortable, staff helpful and location great. I had issues with wi-fi throughout my stay but staff did try and help. Good value for money.
Stayed 3 nights in Aug 2025

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, close to Parramatta train station and Westfield shopping centre. Friendly and helpful staff who let us check-in early and loaned us an umbrella on a very wet weekend. Although the building is not new, the room was clean and everything was in working order.
Stayed 2 nights in Aug 2025

8/10 Good

Mukesh

Business traveller
Liked: Cleanliness

Close to station easy access

Stayed 1 night in Aug 2025

8/10 Good

Georgina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Thanks for a lovely stay
Stayed 1 night in Aug 2025

8/10 Good

Sally

Liked: Cleanliness, property conditions & facilities
It ws fine
Stayed 2 nights in Jul 2025

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mantra Parramatta always delivers 5***
Stayed 2 nights in Apr 2025

8/10 Good

Matelita

Travelled with family
Liked: Cleanliness

Dated but functional

Stay was decent, while hotel is dated&needs upgrade as bathroom uses shower curtain, carpet and bed were tired due to much use. Room was spacious&very functional and fully equipped with kitchen hot plates, appliances, utensils and washing machine/dryer. However Sofa bed was broken and shower curtain needed a change but all staff were great and catered beyond with all requests. Breakfast buffet was lovely and prepaid is $24 instead the $30 walk in price. The fantastic reception, dining, security, housekeeping staff and the convenient location are the winning factor making one overlook the hotel flaws. Parking was great at $20 per night with access straight to room floor. Pool and gym were decent but we had no time to use them.
Stayed 2 nights in Jul 2025

2/10 Terrible

Meshaal Al

Disliked: Property conditions & facilities
My partner arrived at the hotel only to be told by the receptionist that his room had been cancelled by a third party who we never even booked through. It was 10pm and he was left there with no room, receptionist was rude as I could hear her whilst I was on the phone with him trying to help resolve the situation. I never received any emails or any other form of communication to say the room had been cancelled. It took over half an hour to sort it out, I had people from Expedia trying to call reception as that’s what the lady at reception asked us to do, she didn’t answer any of their calls. I’m really disappointed and will definitely not be booking this hotel again. I said I had proof of the booked room and she said even if I sent proof she couldn’t do anything because it was cancelled on her end. Not happy
Stayed 2 nights in Jul 2025

8/10 Good

Morris m

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Its suited my requitements, great location,
Stayed 1 night in Jul 2025

6/10 Okay

Kylie, Upper Caboolture

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to transport
Stayed 3 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
It was so nice to arrive to a happy welcoming face. Then to go to my huge warm room with kitchenette and huge bathroom. The bed was super comfy with spare blankets in the cupboard. I could not have been happier! Thank you!!
Stayed 1 night in Jun 2025

8/10 Good

Vicki

Liked: Cleanliness, property conditions & facilities
Easy access quiet
Stayed 2 nights in Jun 2025

6/10 Okay

Raman

Location is good
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff good location walking distance to shops and train station
Stayed 3 nights in Jun 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness
Too noisy and dated for price.
Stayed 1 night in Jun 2025

8/10 Good

james

Stayed 3 nights in Jun 2025

6/10 Okay

Anthony

Business traveller
Stayed 2 nights in Jun 2025

4/10 Poor

natalie

Travelled with partner
Disliked: Cleanliness, amenities
Very disappointed with the hotel and service here. Would not stay again and would not recommend. The only positive is that the hotel is very close to the train station for ease of travel. Hotel quite run down. Towel rack in shower was covered in rust. Service was non existent. First room we were given the main light didnt work. We were moved rooms. We requested for our room to be made up and it was not. Tried calling housekeeping, then reception and the concierge and no one answered the phones. Went downstairs and informed reception the room wasnt made up and we requested new towels. Nothing was done to address this. Our rate inclided breakfast- we went to get breakfast day 1 and were told to take a seat and then staff left and no one came and told us about breakfast or how to order it or where it was. Very disappointing experience.
Stayed 2 nights in May 2025