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It was OK - nothing special - the greeting on arrival was poor, the antiseptic lemon smell in the foyer was overpowering, and the room furniture was quite old, the breakfast buffet is below average - please teach the chef how to cook bacon and scrambled eggs properly. The bed was comfortable and the view was good. The pool is also great.

a lovely hotel especially if you with kids

Great views

Great room and great location. Great amenities in the room and guest services was very helpful. The only suggestion I have is to provide a water bottle filling station, recycling bins in the rooms, and a dish drainer for the kitchenette for drying dishes. Would recommend this property to anyone.

Great stay! Clean room, friendly staff, and a relaxing pool area. The spa was warm and comfortable. Would definitely stay again.

We had a fantastic stay at JW Marriott Surfers Paradise and would absolutely return. From the moment we arrived, the service was warm, attentive, and genuinely welcoming. The check-in process was smooth, and we felt well looked after throughout our stay. The hotel itself is beautifully maintained, with a bright, relaxed atmosphere that makes it easy to unwind. Our room was spacious, very clean, and thoughtfully designed, with a comfortable bed and great views. Everything felt high quality without being overly formal. One of the standout features is the pool area, which is exceptional. The lagoon-style pool with the sandy beach and the saltwater fish experience really sets this property apart. It feels more like a resort than a city hotel, which made our stay feel like a true getaway. The location is also ideal—close enough to Surfers Paradise to access restaurants, shops, and the beach easily, but just far enough away to feel calm and quiet. Overall, this is a well-run hotel that delivers a premium experience without losing a personal touch. Highly recommended for couples or anyone looking for a relaxing escape on the Gold Coast.