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Our last nights in Queenstown were enhanced with the awesome room which included laundry in the room. Bathroom had heated towel bar. We were able to wash all our cloths before leaving for home which was a big convivence not having to perform that choir after the trip.

Wonderful accommodation with excellent customer service. Location is great as well close to the airport and the Frankton centre

The staff were very friendly and accomodating. The fridge broke on day two and our food was spoiled but fridge was replaced. The TV remote controls did not work. There was coffee but no milk. Not enough hangers for clothes enough for a week’s stay. The room did not have lake views as we requested on booking.

Parking was very tightly spaced but was under cover and convenient. The views from the room were superb and the staff was very professional and helpful. The hot tub was a bonus.

Had a great family holiday here. Pool is great and the 2 bed units are spacious. Had dinner at the onsite restaurant which was really good. Breakfast is a let down so would suggest skipping this and going to a cafe. Only other bad thing is the parking charge ($20 a day) when already paying a premium price and the hotel isn’t in town and plenty of space for parking.

Helpful and approachable staff, 24/7 service. The great mix of cultures amongst the staff, working there. Nothing was too hard when it came to enquiries.