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Service was amazing! Staff were friendly and helpful! The buffet food could have been better and a better variety of beer. Other than that, our trip was amazing!

Everything was great about this hotel. It is about 5 min cab drive from the ferry. Very clean, the stuff is amazing, fast and very polite, entertainment is good. We found that food is very tasty. Lots of healthy options! The buffer is inside ( I was happy about it). The coffee shop is good. The drinks are not bad as well. There is no beach, but it is a waterfront and you can swim using a ladder. The water was beautiful and we snorkeled every day. The AC in the room worked well. I used the gym for the first day. It is a nice facility. It was closed for the remaining of my trip( renovation?), but I was able to run outside early in the morning . Felt like a very safe island. Cozumel is beautiful and we have zero complaints about this resort. Thank you

We absolutely loved our stay here! The food was, without a doubt, one of our fave parts, always fresh, flavorful, and delicious at every meal. The staff was friendly and welcoming, and the rooms were spotless every single day. The snorkeling area was phenomenal and perfect for traveling with kids. A special thank you to Emir, the lifeguard, who was so kind and knowledgeable, making us feel safe and cared for. This place truly exceeded our expectations, and we can’t wait to go back!

I do not regret booking my stay at this hotel! It was beautiful, the staff was amazing, very polite and caring , they really know how to take care of their guests. Breakfast was so delicious and they had so many options! Their private beach access was perfect! As well and the bar outside, especially the staff member out there named Darwin, he was a very kind and respectful man.This place is definitely a 10/10 recommendation!

The view was spectacular. Staff was always available.

The ocean view was great from the 6th floor and the room was clean and stocked. Snorkeling right off the property is great and somewhat addicting. The staff is friendly and hard hard working: Alex at the snack bar kept us fed and hydrated and was very available and attentive. Vicky, also at the snack bar has a great personality and treated us well. Rosendo and dinner is very professional and provides top notch service. I can't say enough about the entire staff as they are all very helpful and friendly. Areas for improvement was the pool as it had debri and was not kept clean during the day. The barking pets was something I could do without.