Melia Cozumel All Inclusive

4.0 star property

Photo gallery for Melia Cozumel All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
Property video
2 outdoor pools, pool umbrellas, pool loungers
Exterior
Down duvets, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪14 min walk‬
  • Place, Isla Cozumel Biosphere Reserve
    ‪15 min drive‬
  • Place, Chankanaab National Park
    ‪29 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪14 min drive‬

Room options

Melia Ocean View

8.8 out of 10
Excellent
(93 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Level Royal Suite

9.2 out of 10
Wonderful
(23 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

The Level Grand Premium

9.0 out of 10
Wonderful
(51 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront

7.8 out of 10
Good
(6 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Single Room Premium with Ocean View

  • Ocean view
  • 44 sq m
  • Sleeps 1

Single Room Premium with Ocean View

  • Ocean view
  • 51 sq m
  • Sleeps 1

Suite with Ocean View

  • Ocean view
  • 53 sq m
  • Sleeps 2

Room Superior with Ocean View

  • Ocean view
  • 58 sq m
  • Sleeps 4

Single Room Superior with Ocean View

  • Ocean view
  • 58 sq m
  • Sleeps 1

Suite Junior with Garden View

  • Garden view
  • Sleeps 6

Single Suite Junior with Garden View

  • Garden view
  • 85 sq m
  • Sleeps 1

The Level Family Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 86 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Melia Room Garden View (2+1)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Melia Room Garden View (2+2)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Melia Room Sea View (2+2)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Melia Room Sea View (2+1)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Level Grand Premium (2+2)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

The Level Grand Premium (2+1)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (2+2)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (2+1)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

The Level Family Junior Suite (2+4)

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

The Level Family Junior Suite (2+2)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

The Level Family Junior Suite (2+3)

  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Junior Suite (Premium 2+2)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium 2+1)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Melia Garden View

8.6 out of 10
Excellent
(84 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Standard with Garden View

  • Garden view
  • 43 sq m
  • Sleeps 4

Single Room Standard with Garden View

  • Garden view
  • 43 sq m
  • Sleeps 1

Room Standard with Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 43 sq m
  • Sleeps 4

Single Room Standard with Ocean View

  • Ocean view
  • 43 sq m
  • Sleeps 1

Similar properties

About the area

Cozumel

Located in Cozumel (Zona Hotelera Norte), Melia Cozumel All Inclusive is within a 10-minute drive of Museo de la Isla de Cozumel and San Miguel Church. .This all-inclusive property is 5.2 mi (8.4 km) from Stingray Beach and 9.1 mi (14.7 km) from Chankanaab National Park.

What's nearby

  • Playa San Juan - 14 min walk - 1.2 km
  • San Miguel Church - 12 min drive - 7.4 km
  • Isla Cozumel Biosphere Reserve - 15 min drive - 5.3 km
  • Chankanaab National Park - 29 min drive - 18.4 km
  • Chankanaab Beach Adventure Park - 30 min drive - 18.4 km

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬1 min walk
  • ‪El Cozumeleño Beach Resort - ‬3 min walk
  • ‪La Monina Restaurante & Beach Club - ‬5 min drive
  • ‪Las Gaviotas - ‬8 min walk

About this property

Melia Cozumel All Inclusive

Melia Cozumel All Inclusive offers 209 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 209 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an outdoor tennis court, and a 24-hour fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Fish House, one of the property's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cozumel? This property has facilities measuring 577 square feet (54 square meters), including conference space. Free self parking is available onsite.
Fish House - Onsite restaurant.
El Embarcadero Beach Bar - Onsite bar. Open daily.
El Isleño Swim Up Bar - Onsite bar. Reservations are required. Open select days.
Mole Snack BAr - Onsite bar. Open daily.
Mole - Onsite theme restaurant. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Snorkeling

Land activities

Fitness facilities

Miniature golf

Paintball

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Water fitness

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Embarcadero Beach Bar
  • El Isleño Swim Up Bar
  • Fish House
  • Mole
  • Mole Snack BAr

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Games
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 577 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Free rollaway/extra beds

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melia All Inclusive Golf & Resort

Melia Cozumel All Inclusive Golf & Beach Resort

Melia Cozumel Golf Beach

Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel

Melia Cozumel All Inclusive Golf And Beach Resort

Meliá Vacation Club Cozumel All Inclusive

Meliá Vacation Club All Inclusive

Meliá Vacation Club Cozumel

Meliá Golf All Inclusive

Meliá Cozumel Golf

Melia Cozumel All Inclusive Golf & Beach Hotel

Resort Melia Cozumel

Melia Cozumel All Inclusive Golf Beach Resort

Meliá Cozumel Golf All Inclusive All-inclusive property

Meliá Golf All Inclusive All-inclusive property

Melia Cozumel

Meliá Cozumel Golf All Inclusive

Melia Cozumel Golf All Inclusive

Melia Cozumel All Inclusive Cozumel

Melia Cozumel All Inclusive All-inclusive property

Melia Cozumel All Inclusive All-inclusive property Cozumel

Melia Cozumel All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1070 reviews
Rating 8 - Good. 280 out of 1070 reviews
Rating 6 - Okay. 123 out of 1070 reviews
Rating 4 - Poor. 50 out of 1070 reviews
Rating 2 - Terrible. 23 out of 1070 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, stars and facilities
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Stayed 6 nights in Feb 2026

6/10 Okay

Geoffrey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The good staff, room, staff, and regular restaurant servers, beautiful beach, reception area. Good food in seafood à la carte.The bad food in the regular restaurant, pool should be heated too. Cold doesn’t get enough sun, you have all the makings of the great resort except your food needs to be improved a lot. It’s pretty bad.
Stayed 14 nights in Jan 2026

8/10 Good

Anthony Scott

Liked: Cleanliness, property conditions & facilities
We have stayed here many times over the past 20 years, and found this year was indeed the cleanest I have ever seen @ the Melia. We finally got a great room oceanfront! I have over 25 years in Quality & continuous improvement. There are opportunities for improvement needed in food preservation. Most if not all prepared food was cold. Even at opening of buffet hour food was cool. People were pretty good about returning the covers on the skillet pans, but heat to them is inadequate at best. I realize buffet style is a challenge, but the current process greatly needs improvement. I would think warming lights much lower to the food may be worth while. It is my understanding that there are new owners. I would challenge them to secure a higher temperature for prepared food. Perhaps monitoring the temperature in several areas and gathering the data first would help you decide other means of improvement.
Stayed 7 nights in Feb 2026

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff
Stayed 7 nights in Feb 2026

6/10 Okay

Reuben

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property itself is beautiful and the beach is absolutely stunning. The drinks were consistently great and one of the highlights of the stay. You will have to ask for a double to equate to a normal drink. The grounds are well maintained and the setting is very relaxing. Unfortunately, the overall service experience did not match the setting. The majority of the staff seemed disengaged and uninterested. Our assigned concierge, Gerardo, was not helpful - I messaged him multiple times with questions and either received no response or a reply the following day, which made planning difficult. The buffet was also disappointing. The food was consistently cold and the selection was very limited at most meals. While the location and beach are fantastic, the level of customer service did not meet expectations. For the price point, I would likely choose a different property next time with stronger service and better dining options.
Stayed 3 nights in Feb 2026

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We have gone to the Melia for years now. We were terribly disappointed in the food. My fiance got food poisoning and has been terribly sick for 2 weeks so far. Then they charged us $50.00 to change the sheets from the mess he made. The wait staff in the buffet was not near as friendly or accommodating as in years past. The service at the bar was wonderful. Willian did a fantastic job as always.
Stayed 7 nights in Jan 2026

6/10 Okay

Aldo, Cedar Park

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Staff was great. Room cleanliness need to improve. Two out of three days they ran out of bacon for breakfast. One day, they ran out of jalapenos. Dinner at the show was served cold, soup and chicken breast. Only allowed to select a restaurant for dinner once during our three night stay. The dinner at Fish house was the best through our stay. Limited and cheapest brands of alcohol unless you upgrade to what is called "Level" Old building, needs to be upgraded.
Stayed 3 nights in Feb 2026

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room with an awesome shower, the bed was firm and very comfortable. The view from our room balcony was excellent and all the staff was super helpful and attentive.
Stayed 8 nights in Jan 2026

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Jan 2026

10/10 Excellent

Peter

Stayed 7 nights in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
The room was clean. Staff was helpful. The only issues were the strong wind and a lot of sargassum, a little too much for the season.
Stayed 12 nights in Jan 2026

4/10 Poor

Samir

Travelled with family
Disliked: Amenities, property conditions & facilities
From front desk through the room not good
Stayed 4 nights in Jan 2026

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was very nice and attentive. Food was good. Nice long beach, unfortunately the seaweed was bad. Staff worked very hard trying to keep it under control.Pools were very clean, but cold. Overall, this is a nice resort and we would come back.
Stayed 7 nights in Jan 2026

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
The food needs serious improvement. The pool is small and cold so nobody goes in. Rooms are nice as is most of the staff. The cullinary staff are surly and obviously un-trained to do their job- Buffet hot food is a disgrace. The Fish House restaurant is the only food venue worth eating at.
Stayed 9 nights in Jan 2026

10/10 Excellent

Sandra Tomer

Stayed 6 nights in Jan 2026

10/10 Excellent

Sandra Tomer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was fantastic! The hotel was very clean and well maintained. The staff was very friendly and helpful. The food was great and there was always a nice verity. The drinks were great!!!!
Stayed 6 nights in Jan 2026

10/10 Excellent

Russell, Austin

Stayed 5 nights in Jan 2026

8/10 Good

Maria del Socorro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was clean and the housekeeper was nice and courteous.
Nice view
The moon
Sunset
Stayed 3 nights in Jan 2026

8/10 Good

Kevin Patrick

Liked: Cleanliness, amenities, property conditions & facilities
This was our third visit to the Melia. We have brought several guests with us and there is very little complaining. The biggest negative is the pool temperature during winter months. The seaweed was also bad this January but that can’t be helped. The staff is always courteous and helpful. The hotel is always clean as are the rooms. Thanks again for a relaxing stay.
Stayed 7 nights in Jan 2026

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful, service was excellent and the food was delicious.
Stayed 6 nights in Jan 2026

10/10 Excellent

Camillia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great . The room, bed, food, view, beach and drinks. The staff were awesome. Shout out to Mr. “JC”Juan Carlos and his twin(lol), Gerardo, Mr. Felipe, and Rafael; whom were all super friendly and sweet. I lost my purse which was totally my fault; someone turned it into security. This would have not happened anywhere else. My life was in that purse. It was returned untouched. Jet skiing, paddle boarding and kayaking are all included. Oh and you can get shots too as part of the all inclusive package. The pool is laid back you don’t have to fight anyone to get in. The cabana’s got fast near the water. So reserve them early. They have a family side and adult side. It is ver much kid friendly and not an overwhelming huge resort. “Story Time” We “got bamboozled” at the airport and JC made it right. He presented a presentation of Melia and gave us a gift 2 full body massages. The spa was great. I fell asleep getting a full body massage. The gym is super neat a clean. I will definitely be back. It was so comfortable and relaxing. Best vacation I’ve had with the hubby. If you are truly looking to R&R this is the place. If you are looking to a bunch of non- sense yelling and activities at the pool this anit it. Frankly, I get tired of resorts like that. I have found my happy place with Melia. The Cooper’s
Stayed 4 nights in Jan 2026

6/10 Okay

Rodolfo

Liked: Cleanliness, staff & service
Yes
Stayed 4 nights in Dec 2025

8/10 Good

James

Stayed 7 nights in Jan 2026

10/10 Excellent

John

Stayed 7 nights in Nov 2025