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Staff was always rude, and don’t care to be polite on any of the days we stayed there

Great experience!!

This is my 2nd year coming and will be back . The property is very clean staff is excellent and friendly. Beach is cleaned every morning for any debris. The buffet has a little something for everyone. I did not do the ala carts this time but last year they were excellent. When staying at the Reggae you have access to the sister resort riu montego but not riu palace. Montego is fairly large also adult only i prefer the smaller riu Reggae everything is close and not a far walking distance. Rooms are maintained daily and anything you need is a phone call away. Minibar is separate from housekeeping which gives you you basics of pop beer and water along with a dispenser of gin vodka rum and scotch. Again is just a phone call to get restocked 24 hrs a day. Every room has a balcony and coffee maker along with blowdryer shampoo conditioner and hand soap they don't have lotion so may want to bring some. I had fun with my housekeeper with a little origami towel war which makes there day a little better as they are working long hours everyday.there is no atm but a short 3 min walk takes you to a bank with atms. They have a jerk hut on the beach that serves fresh jerk chicken with some sides that was delicious but be careful if you cant do spice choose bbq over jerk sauce as that also has a mild bite. Also dont leave your dirty dishes by you or you will get swarmed by the bird haha..couple people found out the hard way. Resort also has designed smoking outside which is clearly marked.

Our stay was good at the Waves resort. Staff are very friendly, be sure to get

Room was clean along with all pools.

Lovely hotel right on the beach, free access to sun beds and umbrellas. Staff are, mostly, amazing. Nothing is too much trouble. Food was very good and variable.