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Hotel Riu Reggae - Adults Only - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Reggae - Adults Only - All Inclusive

Poolside bar
3 bars/lounges, 2 swim-up bars, 2 poolside bars
Minibar, in-room safe, laptop workspace, blackout curtains
3 outdoor pools, pool umbrellas, pool loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included

Explore the area

View map
Montego Bay, Montego Bay
  • Place, Blue Diamond Shopping Centre
    ‪4 min walk‬
  • Place, Whitter Village
    ‪5 min walk‬
  • Place, Doctor's Cave Beach
    ‪7 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Room with Garden View

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room with Garden View

  • 29 sq m
  • Sleeps 3

View all photos for Double Room with internal view

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room with internal view

  • 29 sq m
  • Sleeps 3

View all photos for Double Room Standard with Side Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Side Sea View

  • 29 sq m
  • Sleeps 3

View all photos for Double Room with Ocean View

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room with Ocean View

  • 29 sq m
  • Sleeps 3

View all photos for Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (U)

7.8 out of 10
Good
(209 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (Tropical View, U)

8.2 out of 10
Very good
(37 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (U)

8.0 out of 10
Very good
(50 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Oceanfront (U)

9.2 out of 10
Wonderful
(20 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (E)

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Courtyard View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Courtyard View (E)

  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Garden View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Garden View (L)

  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Courtyard View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Courtyard View (L)

  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (L)

  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View, B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (Tropical View, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Oceanfront (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (C)

8.0 out of 10
Very good
(2 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room, 2 Bedrooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Oceanfront (C)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (C)

7.6 out of 10
Good
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View, C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (Tropical View, C)

8.6 out of 10
Excellent
(16 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (C)

7.4 out of 10
Good
(52 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (B2C-CA)

  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Tropical View, B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (Tropical View, B2C-CA)

  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Oceanfront (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (L)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Oceanfront (L)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the area

Montego Bay

When you stay at Hotel Riu Reggae - Adults Only - All Inclusive in Montego Bay, you'll be on the beach, within a 15-minute drive of Rose Hall Great House and Doctor's Cave Beach. .This beach property is 0.4 mi (0.6 km) from Whitter Village and 0.4 mi (0.7 km) from Blue Diamond Shopping Centre.

What's nearby

  • Blue Diamond Shopping Centre - 4 min walk - 0.4 km
  • Whitter Village - 5 min walk - 0.5 km
  • Doctor's Cave Beach - 7 min drive - 6.4 km
  • Rose Hall Great House - 11 min drive - 9.6 km
  • Montego Bay Cruise Ship Terminal - 14 min drive - 11.6 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 9 min drive

Restaurants

  • ‪Rose Hall Restaurant - ‬4 min walk
  • ‪KFC - ‬9 min walk
  • ‪Ackee - ‬1 min walk
  • ‪Roots - ‬4 min walk
  • ‪Burger King - ‬5 min walk

About this property

Hotel Riu Reggae - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hotel Riu Reggae - Adults Only - All Inclusive offers 454 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Montego Bay property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a waterslide, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 454 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a health club, and a waterslide. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with Asian cuisine at Bamboo, one of the property's 4 restaurants. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Bamboo - This buffet restaurant specializes in Asian cuisine.
Kulinarium - Onsite steakhouse. Open daily.
Dolce Vita - This restaurant specializes in Italian cuisine. Open daily.

All-inclusive details

All-inclusive room rates at Hotel Riu Reggae - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 4 restaurants

Restaurants on site

  • Bamboo
  • Dolce Vita
  • Kulinarium

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riu Reggae Adults All Inclusive Montego Bay
Riu Reggae Adults All Inclusive
Riu Reggae Adults Montego Bay
Riu Reggae Adults
Riu Reggae Adults Only All Inclusive Opening Nov. 2016
Riu Reggae Adults Only – All Inclusive
Riu Reggae Adults Only All Inclusive
Riu Reggae Adults All Inclusive All-inclusive property
Riu Reggae Adults Inclusive i
Riu Reggae Inclusive Inclusive
Riu Reggae Adults Only All Inclusive
Hotel Riu Reggae - Adults Only - All Inclusive Montego Bay

Hotel Riu Reggae - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1066 out of 1928 reviews
Rating 8 - Good. 445 out of 1928 reviews
Rating 6 - Okay. 252 out of 1928 reviews
Rating 4 - Poor. 79 out of 1928 reviews
Rating 2 - Terrible. 86 out of 1928 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ke'Rome

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Aug 2025

6/10 Okay

Eileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Poor Communication and Mishandling of Accommodation issue. I am writing to formally express my disappointment regarding my recent experience at your resort. Unfortunately, several issues during my stay and at the time of departure left me feeling frustrated and unsafe. On two separate occasions, I informed the front desk that my flight had been delayed and inquired about extending my stay. Each time, I was quoted a rate of $379 per night, which was far higher than expected and unaffordable at the time. Based on that information, I made the difficult decision to leave the resort. However, after I had already departed, I was informed that the rate had suddenly been changed to $89 per night. Had this information been provided earlier, I would have remained at the resort instead of leaving under stressful circumstances. To make matters worse, when I attempted to return—after realizing the resort I moved to was unsafe—the head of security denied me re-entry, leaving me scrambling to find shelter. This was an extremely distressing situation that could have been easily avoided with clearer communication and more compassionate handling from your staff. I am requesting that management review this situation carefully. I believe the way the matter was handled demonstrates a significant lack of communication and guest care, which is not what one would expect from a resort of your reputation. I would appreciate an explanation and any possible goodwill gesture to address the distress this
Stayed 7 nights in Oct 2025

2/10 Terrible

Mirza

Stayed 7 nights in Oct 2025

10/10 Excellent

Traniece, Brooklyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Niegria

Stayed 5 nights in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very nice. Staff were so nice
Stayed 5 nights in Sep 2025

2/10 Terrible

Zacoiya

Disliked: Cleanliness, staff & service, property conditions & facilities
NEVER AGAIN
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities
Very nice place to stay
Stayed 4 nights in Oct 2025

2/10 Terrible

Montray

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was there during hurricane Melissa they did not treat us well mentally WiFi & tv was gone water was accessible two times per day 7am to 8am & 5pm to 7pm witch was cold so cold showers you couldn’t flush toilet witch led to a stinky smelling resort also the ac went out the staff hid our liquor away from us mean while riu palace & Montego Bay had WiFi liquor & live dj atleast being their for their guests mentally basically all we had at reggae was food & a room no pool or beach access
Stayed 4 nights in Oct 2025

2/10 Terrible

Daniel Sosa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service
Stayed 6 nights in Oct 2025

8/10 Good

Tchazodi

Travelled with partner
Liked: Cleanliness, amenities
Clean room | Staff | Beach view | Breakfast
Stayed 3 nights in Oct 2025

2/10 Terrible

Phalone

Stayed 7 nights in Oct 2025

2/10 Terrible

Kadian

Stayed 5 nights in Oct 2025

2/10 Terrible

Essence

Stayed 6 nights in Oct 2025

6/10 Okay

kara

Stayed 4 nights in Oct 2025

10/10 Excellent

DUKE

Travelled with group
Liked: Cleanliness, property conditions & facilities
Yes
Irie life
Pool party
Stayed 4 nights in Oct 2025

2/10 Terrible

Shamia

Disliked: Cleanliness, amenities, property conditions & facilities
I did not stay there because my flight was cancelled due to hurricane Mellisa. You did not give me a refund or a credit and this is unacceptable
Stayed 3 nights in Oct 2025

10/10 Excellent

Leslie Annette Tilo, Ozone Park

Travelled with family
Liked: Cleanliness, amenities
Great hotel
Stayed 5 nights in Oct 2025

6/10 Okay

Sebrina

It was extremely noisy in the early mornings and the view was horrible 😫. Not much luxury.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ronald Oswald

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

4/10 Poor

Ershwin

Travelled with partner
Disliked: Staff & service, amenities
Some of the staff was hospitable majority was not. Food options was not the best.
Stayed 4 nights in Oct 2025

10/10 Excellent

Juanita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and the overall Resort was clean. However, i enjoyed breakfast. lunch was just ok and so was dinner., I think there should be different options for dinner each night. It became a bit much eating the same every day. Secondly, trying to make reservations for the steak house was awful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Antoinette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it i will be back...
Stayed 3 nights in Oct 2025

2/10 Terrible

Shartarra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my staff but I wouldn’t recommend this resort or come back. For an adult only resort it is micro managed and has too many restrictions. That’s a lot coming from me because I don’t drink or party. My reservation wasn’t honored, my room was ready upon arrival. I wanted to shower and rest, instead I was told to go eat or sit until my room was ready. The room they gave us was a king bed not a double bed with one key for 2 people and the view was the parking lot. My concerns were brushed off and 24hrs later they offered me a room on a 2nd fl with no elevator. They wouldn’t provide us with any shuttle service because we booked through Expedia. The staff was amazing but upper management has to do better. Micro management of straws, towels and hours needs to stop. We’re adults not children.
Stayed 5 nights in Oct 2025

10/10 Excellent

Keiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loveeeeeeed everything about the property. The staff was so amazing and the entertainment, I’ll be talking about them for years to come. Can’t wait to come back!
Stayed 4 nights in Oct 2025