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Richland Inn and Suites

2.0 star property

Photo gallery for Richland Inn and Suites

Design Room
Fridge, microwave
Design Room | Private kitchen
Combined shower/bathtub, hair dryer, towels
Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
  • Pet-friendly
  • Parking included

Explore the area

View map
1201 George Washington Way, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪3 min walk‬
  • Place, Kadlec Regional Medical Center
    ‪6 min walk‬
  • Place, Columbia Point Golf Course
    ‪4 min drive‬
  • Airport, Pasco, WA (PSC-Tri-Cities)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Accessible Bathtub

Egyptian cotton sheets, premium bedding, desk, free WiFi

Deluxe Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room

Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room

Design Room

Design Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

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  • Hot tub
  • Breakfast included
  • Pet-friendly
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The price is AU$202
includes taxes & fees
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About the area

Richland

A stay at Richland Inn and Suites places you in the heart of Richland, steps from Columbia River and 3 minutes by foot from Howard Amon Park. .This hotel is 0.6 mi (1 km) from Columbia River Exhibition of History, Science and Technology and 0.7 mi (1.1 km) from Richland - Benton City Loop.

What's nearby

  • Howard Amon Park - 3 min walk - 0.3 km
  • Kadlec Regional Medical Center - 6 min walk - 0.6 km
  • Columbia River Exhibition of History, Science and Technology - 13 min walk - 1.2 km
  • Richland - Benton City Loop - 15 min walk - 1.3 km
  • Columbia Point Golf Course - 4 min drive - 3.0 km

Getting around

  • Pasco Station - 15 min drive
  • Tri-Cities Airport (PSC) - 15 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Denny's - ‬5 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Sterling's - ‬8 min walk

About this property

Richland Inn and Suites

Hotel in Richland with free parking
Richland Inn and Suites offers 44 air-conditioned accommodations with hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a picnic area. Additional amenities at this hotel include barbecue grills and a vending machine.
Featured amenities include laundry facilities, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

More

  • 2 floors

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: USD 30.00 for check-in between 11:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • A damage deposit of USD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee: USD 30.00 for check-in between 11:00 AM and 1:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Richland Inn and Suites Hotel
Bali Hi Motel Richland
Bali Hi Richland
Knights Inn Richland Hotel
Richland Inn and Suites Richland
Richland Knights Inn
Richland Inn and Suites Hotel Richland

Richland Inn and Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 96 out of 377 reviews
Rating 8 - Good. 105 out of 377 reviews
Rating 6 - Okay. 80 out of 377 reviews
Rating 4 - Poor. 47 out of 377 reviews
Rating 2 - Terrible. 49 out of 377 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Eloisa

Liked: Staff & service
None
Stayed 1 night in Jun 2025

8/10 Good

Candy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small room but it was clean. the bed was comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jun 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Amenities
The bed was very comfortable and the pillows were excellent. I wish I had them at home. The room was quite basic. No counterspace in the bathroom and no magnifying mirror. The room didn't have an iron, so my clothes that I thought I would be able to iron when I got there remained wrinkled from the flight. Light was visible around the entry door and there wasn't a safety mechanism for the door like most rooms. I propped a chair in front of the door. The room was very clean and it appeared to have been recently upgraded. The TV was not hooked up to cable, and I had to plug the cable line in myself which was really odd. I could hear the people next to me when they walked across the faux wood floors. Overall, it was okay but not worth the price I was charged.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Lucas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richland Inn and Suites offers a quiet and comfortable stay with clean, well-maintained rooms. The staff was friendly, welcoming, and always ready to assist, making the experience even better. The peaceful atmosphere made it easy to relax, while the rooms provided everything needed for a pleasant stay. Whether traveling for business or leisure, this hotel delivers excellent service and a restful environment. If you're looking for a hassle-free and cozy place to stay, Richland Inn and Suites is a great choice. Highly recommend for anyone seeking a clean, quiet, and friendly accommodation in the area.
Stayed 1 night in May 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and updated room
Stayed 1 night in May 2025

10/10 Excellent

JOSE LUIS

Stayed 1 night in May 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
This is a cheap motel with a new coat of paint. The walls are thin and the traffic noise considerable. The bed was comfortable. The stairs looked like they might crumble into a pile of rust. The worst part for me was the stink of cleaning products. The lobby and my room reeked of nasty artificial scents.
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and smelled fresh. A good basic, no frills motel that met my needs.
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice. The exterior needs some refreshing.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Words about things

I had a pleasant, but short stay! The staff was incredibly helpful and the nearby shopping center is a lot of fun
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would stay there again.

Rooms are newly renovated. Exterior renovation is in process. Beds were new and comfortable. The office closes at nine. Phone number is provided to contact “security” if needed. Stove top, coffee maker and small fridge/freezer in room. No microwave or clock/radio. Nice sized flat screen tv in room. Not sure about available programming, but it was a smart tv with lots of channels. No breakfast. It’s not a Hampton Inn, but at half the price it was nice enough. We will probably stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Stayed 2 nights in May 2025

10/10 Excellent

lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy, rooms are clean and roomy
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated clean and great space.
Stayed 2 nights in Apr 2025

4/10 Poor

Sergey

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The room is clean and appears to be recently renovated. However, the sound isolation in the facility is terrible - you hear other guests speaking and walking on squeaky floors above you as if the walls are not even there. There is a constant sound of heavy traffic from George Washington Way, starting very early am and lasting until late pm, so you will need good quality ear plugs to sleep. The air conditioning unit is amongst the noisiest I have experienced out of 100 hotels I stayed in. I simply turned this dreadful contraption off, but I am not sure what I would have done in summer of winter. HVAC units in neighboring rooms appeared to be noisy as well when people tried to turn them on. After a few nights, I could wait to get out of this hotel and will never come back. There are plenty of much better hotels in Richland, and I would strongly recommend not trying to save money and stay elsewhere.
Stayed 6 nights in Apr 2025

4/10 Poor

Geri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine. The outside needs work. I had to renew my room key because they had me as checked out after 1 night instead of the 2 that I booked and paid for. The day after i checked out, my credit card was charged $60. When i called about it, they couldn't tell me why. They said someone else would call me back. The next day, i called again because nobody had called. This time I was told that it was because of an oil stained sheet. That is bogus! They said they have a picture. They told me they would have the manager call me. That was 2 days ago. Even if i did see the picture, I know it wasnt me. I think they do this to scam their customers. For the price I paid, this was not what i was expecting. Watch your credit cards after checkout!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary L

Liked: Amenities
The room was nice, clean, and the staff very friendly. I enjoyed my stay.
Stayed 1 night in Apr 2025

8/10 Good

Bryan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Many dining choices within a block.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service
The girl at the the check-in was very nice. Our room was clean....for the most part. The floor in the room we stayed was a little dirty but very tilted. I mean fun house sensation tilted. The box springs had stains all along the bottoms. I mean maybe they were clean but they didn't look good. There was no coffee maker in the room. I have never stayed in a hotel room before without a coffee maker. The heater/AC unit was making a horrible sound so we just turned it off. The vent in the roof was banging very loudly. It was windy but the vent itself just needs to be replaced. No security lock on the inside, which I thought was odd.
Stayed 1 night in Mar 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Blackout curtains would be nice, way to much light coming in the
Stayed 1 night in Mar 2025