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SureStay Hotel by Best Western Portland City Center

2.5 star property

Photo gallery for SureStay Hotel by Best Western Portland City Center

In-room safe, iron/ironing board, rollaway beds, free WiFi
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Coffee service
In-room safe, iron/ironing board, rollaway beds, free WiFi
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
2401 Sw 4th Ave, Portland, OR, 97201
  • Place, Oregon Health and Science University
    ‪1 min walk‬
  • Place, Portland State University
    ‪3 min walk‬
  • Place, Oregon Zoo
    ‪4 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About the area

Portland

Located in Portland (Southwest Portland), SureStay Hotel by Best Western Portland City Center is within a 10-minute walk of Portland State University and Oregon Health and Science University. .This hotel is 2.3 mi (3.7 km) from Moda Center and 3.7 mi (6 km) from Oregon Convention Center.

What's nearby

  • Oregon Health and Science University - 1 min walk - 0.2 km
  • Portland State University - 3 min walk - 0.3 km
  • Oregon Convention Center - 4 min drive - 4.1 km
  • Moda Center - 4 min drive - 4.4 km
  • Oregon Zoo - 4 min drive - 3.7 km

Getting around

  • Lincoln St & SW 3rd Ave Station - 4 min walk
  • Portland Union Station - 13 min drive
  • Portland International Airport (PDX) - 18 min drive

Restaurants

  • ‪Duck House Chinese Restaurant - ‬5 min walk
  • ‪Suki's Bar & Grill - ‬1 min walk
  • ‪St Barbra Pinoy Bakery - ‬3 min walk
  • ‪Ding Tea - ‬6 min walk
  • ‪Wankers Corner - ‬4 min walk

About this property

SureStay Hotel by Best Western Portland City Center

Hotel with free breakfast, a short walk to Portland State University
SureStay Hotel by Best Western Portland City Center offers 40 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
At SureStay Hotel by Best Western Portland City Center, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is included.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
SureStay Hotel by Best Western Portland City Center has a restaurant serving breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge City Center
Travelodge City Center Hotel
Travelodge City Center Hotel Portland
Travelodge Portland City Center
Portland Travel Lodge
Portland Travelodge
Travelodge Portland City Center Hotel Portland
Travelodge Portland City Center Hotel
Travelodge Wyndham Portland City Center Hotel
Travelodge Wyndham Portland City Center
Travelodge land City Center
Travelodge by Wyndham Portland City Center
SureStay Hotel by Best Western Portland City Center Hotel
SureStay Hotel by Best Western Portland City Center Portland

SureStay Hotel by Best Western Portland City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 270 out of 925 reviews
Rating 8 - Good. 339 out of 925 reviews
Rating 6 - Okay. 188 out of 925 reviews
Rating 4 - Poor. 68 out of 925 reviews
Rating 2 - Terrible. 60 out of 925 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
Check in was great. We arrived early after calling for an early check in and our room was ready. Our room was very spacious and clean. The desk staff goes above and beyond. We felt vey safe and comfortable.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jolene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel at all cost. We left at 11:45 pm when we returned from a concert and had no parking. It is not a safe place. Hair in bathroom, stains on bedding. Expedia shouldn't even carry this hotel. Do not stay here, period!!! We drove 2.5 hrs home and lost our $ but our personal and car safety was more important.
Stayed 1 night in Jun 2025

10/10 Excellent

BEN, NAPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to get to . many public transportation options. great bar and restaurant near by
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Stayed 5 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2025

8/10 Good

granver

Liked: Cleanliness, amenities, property conditions & facilities
Location location location meant a great deal for this trip.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This a no frills hotel. The room was very large, bathroom was very small. Being above the bar and grill meant music thumping until 2am. The pillows were absolutely the worst. We each, the wife and I, had four pillows. The flattest pillows you could ever imagine.
Stayed 3 nights in Jun 2025

8/10 Good

Deborah

Great staff!

Staff were very friendly with great customer service. The parking fills up quickly as there is not a lot of spaces available. However they do have cameras overseeing the overflow parking area. I felt like the property could use some updating, but was clean and overall comfortable.
Stayed 2 nights in Jun 2025

6/10 Okay

Micah

Business traveller
Liked: Cleanliness
It was a good stay. the room seamed clean, and the staff was friendly. The breakfast could have been a little better, but it got the job done.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Dont judge by the outside...

Very dated but Very clean & quiet. Great place to stay if you have loved ones at OHSU
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The property was OK. The only problem is always like a second time I’ve been staying in this hotel is having issues for parking lot for disability. My daughter have a disability and I do have a hard time to park in this section.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveller
Check in was great .. staff was quick even though I arrived quite late. I asked for a specific room which they kindly held for me and merged two separate reservations s so I don’t have to change room whole here .. was awesome
Stayed 1 night in Jun 2025

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness
It was what I expected for the price. There were a few holes in my blanket, some slow drainage issues in the bathroom sink and bath tub, but clean other than that. Nice central location! And it’s great that there is free parking but they should really do something about the bar patrons taking all of the hotel parking spots. Even though a parking permit in our dash was required, it didn’t seem to stop bar goers. We had to circle the parking lot all 3 nights until someone would eventually come out and leave.
Stayed 3 nights in May 2025

8/10 Good

Diane, Bandon

Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical and clean
Stayed 2 nights in May 2025

6/10 Okay

Keval

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok for 1 night
Stayed 1 night in May 2025

10/10 Excellent

Noura

Stayed 2 nights in May 2025

2/10 Terrible

Carlene

Stayed 4 nights in Feb 2025

10/10 Excellent

JANELLE

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it's very close to the VA medical center, which is why I made the trip to Portland.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff was terrific. They are very welcoming and kindly answered questions about where to walk for shopping and using the bus system. The room was spotless, and, while there is some street noise from traffic, we slept soundly. The continental breakfast is not lush, but that is not as important to us as other aspects of lodging. Will stay there again if in the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio, Cottage Grove

Stayed 3 nights in Apr 2025

2/10 Terrible

LU

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the only good thing is Friendly reception, other than that No wifi signal in room, bathtub clogged, full of hair, next to mainroad noisy. and small toilet bowl.
Stayed 2 nights in Apr 2025