Book Premier Inn Pontyclun accommodation from AU$107

I rarely write negative reviews, but my recent stay was so thoroughly disappointing that I felt compelled to warn other travelers. What was supposed to be a relaxing trip ended up feeling like a survival challenge. Upon checking in, it was immediately clear that housekeeping had done a quick surface-level wipe at best with mystery stains on the carpet. The room felt stuck in a 1980s time capsule, and not in a charming, retro way. The wallpaper was peeling at the seams, the fixtures were falling apart and the floor creaked on every little movement. Hoping for a better experience at the breakfast buffet the next morning, I was greeted by rubbery bacon and sausages, watery coffee, and beans that seemed like they were cooked days ago. A hotel should provide basic comfort, function, and hygiene—this place offered none of the three. Save your money, preserve your peace of mind, and book somewhere else.

Breakfast was lovely plenty of selection and nice and hot.A nice and pleasant waitress. Hotel room was nice and we had a walk in shower and a lovely drink in the bar with a pleasant young man.

Wonderful staff. Great location. Excellent suites.

All good

Dated scruffy furniture.No heating.Filthy kettle in room.No chef so no food on a week night.This room is advertised as a Luxury Penthouse Suite.Hav never been so dissapointed in a hotel.

Clean room comfy bed lovely helpful staff