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Vale Resort

4.0 star property

Photo gallery for Vale Resort

Exterior
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Air conditioning
  • Spa

Explore the area

View map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • The Royal Mint Experience
    ‪10 min drive‬
  • Principality Stadium
    ‪19 min drive‬
  • Barry Island Beach
    ‪21 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪20 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(35 reviews)
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room - No Balcony

Executive Room - No Balcony

Executive Room - No Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room - Balcony

Executive Room - Balcony

Executive Room - Balcony

8.4 out of 10
Very good
(8 reviews)
  • 32 sq m
  • Golf view
  • Sleeps 2
  • 1 Double Bed

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About the area

Pontyclun

Located in Pontyclun, Vale Resort is within a 15-minute drive of Llantrisant Castle and The Royal Mint Experience. .This family-friendly hotel is 11.8 mi (19 km) from Principality Stadium and 10.3 mi (16.5 km) from Barry Island Beach.

What's nearby

  • The Royal Mint Experience - 10 min drive - 9.5 km
  • St. Fagans National Museum of History - 12 min drive - 11.6 km
  • Principality Stadium - 19 min drive - 20.9 km
  • Cardiff Castle - 19 min drive - 20.6 km
  • Barry Island Beach - 21 min drive - 17.2 km

Getting around

  • Pontyclun Station - 9 min drive
  • Cardiff International Airport (CWL) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪The Fox and Hounds - ‬12 min drive
  • ‪The Pipeworks Bar - ‬8 min drive
  • Starbucks
  • ‪The Boars Head - ‬9 min drive

About this property

Vale Resort

Family-friendly hotel with 2 restaurants and a full-service spa
Vale Resort offers 143 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 143 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Champagne Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch, and dinner.
Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cot
  • In-room babysitting
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 956 reviews
Rating 8 - Good. 264 out of 956 reviews
Rating 6 - Okay. 90 out of 956 reviews
Rating 4 - Poor. 35 out of 956 reviews
Rating 2 - Terrible. 20 out of 956 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Stopover

Clean and comfortable room As you wo
Stayed 1 night in Apr 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort

Fabulous exe room

Reception no personality at all , when we booked in . Pool closed very disappointed. Room excellent. Diner very good although three items not available. Nice little touches like bottle of wine in room , and bottles of water . But we did have exec. Room worth the extra . Would definitely return.
Stayed 1 night in May 2025

10/10 Excellent

Conrad

Stayed 2 nights in Apr 2025

4/10 Poor

Martin, Maidenhead

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a lovely experience

I travel to Llantrisant regularly for work and staying at The Vale is always a highly pleasant experience. The food is good, the rooms are reasonable and the gym facilities a huge bonus.
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Stayed 1 night in May 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no negatives to report and would readily stay there again
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab.

This is a great place to stay. Lovely spacious rooms, great wifi, wonderful bathrooms and great views. But .... I'm sorry to be slightly negative but the curtains could do with being able to close properly for privacy. That is literally my only gripe. I can't speak about breakfast as I always leave too early. But I do like this hotel, my next-door neighbour (Clive Griffiths) put me onto this as he played rugby for Wales and always rated this hotel. I look forward to returning.
Stayed 1 night in Apr 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Dave

Stayed 1 night in Apr 2025

10/10 Excellent

khoram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for value for money

Good place to get away
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Feb 2025

10/10 Excellent

sarah

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed there for wedding, service outstanding beautiful room, loved that they put on a free mini bus back and for hensol castle. i will be returning just for a weekend break
Stayed 1 night in Apr 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ian

Travelled with family
Liked: Amenities
Lovely room. Quiet, Very comfy bed. Great staff. Amazing price on Expedia
Stayed 1 night in Apr 2025

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't anticipating how big the hotel was! It was a lovely stay facilities were nice, staff were absolutely lovely and a massive free parking. Evening food was delicious. One thing that could be improved was breakfast.
Stayed 2 nights in Mar 2025

8/10 Good

Faris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is set on a 650 acre plot with beautiful scenery hensol lake amd hensol castle and golf course. The hotel is clean and staff were friendly and accommodating. I had to move from my initial room as it was not up to a standard youd expect from a hotel of this calibre. The rooms are abot dated and could definitely do with a refresh and upgrade
Stayed 4 nights in Mar 2025

8/10 Good

Toby

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic last minute night away

Room was a little more dated than others we've stayed in at this hotel but still totally spotless and even though it was a standard double the bed was enormous. Staff were pleasant as always and the food superb fabulous stay.
Stayed 1 night in Mar 2025