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Vale Resort

4.0 star property

Photo gallery for Vale Resort

Exterior
Indoor pool
2 restaurants, breakfast served
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Restaurant

Explore the area

View map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Place, Llantrisant Castle
    ‪7 min drive‬
  • Place, St. Fagans National Museum of History
    ‪14 min drive‬
  • Place, The Royal Mint Experience
    ‪16 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Room - Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room - Balcony

8.6 out of 10
Excellent
(9 reviews)
  • Golf view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room - No Balcony

Executive Room - No Balcony

Executive Room - No Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(52 reviews)
  • Resort view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Pontyclun

When you stay at Vale Resort in Pontyclun, you'll be within a 10-minute drive of Llantrisant Castle and The Royal Mint Experience. .This family-friendly hotel is 10.4 mi (16.8 km) from Barry Island Beach and 11.9 mi (19.1 km) from Principality Stadium.

What's nearby

  • Llantrisant Castle - 7 min drive - 3.7 km
  • St. Mary's Church St. Fagans - 13 min drive - 11.5 km
  • St. Fagans National Museum of History - 14 min drive - 11.6 km
  • The Royal Mint Experience - 16 min drive - 9.5 km
  • Cardiff City Stadium - 18 min drive - 19.6 km

Getting around

  • Pontyclun Station - 8 min drive
  • Cardiff International Airport (CWL) - 30 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪The Boars Head - ‬9 min drive
  • ‪Greggs - ‬8 min drive
  • ‪Miskin Arms - ‬6 min drive

About this property

Vale Resort

Vale Resort offers 143 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 143 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Champagne Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch, and dinner.
Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Feb 2026

10/10 Excellent

Kalie

Business traveller
Liked: Cleanliness, amenities
Hotel great, staff, rooms & restaurant quality food & great menu. Would highly recommended, setting beautiful too!
Stayed 1 night in Feb 2026

8/10 Good

Louise

The resort itself is beautiful, with a comfortable bed &lovely pool area. There were some initial concerns around customer service. Eg: when asking for a taxi to be arranged for dinner, we were simply directed to a display of local taxi cards. A more proactive response, such as offering to arrange this on our behalf, would have been appreciated. The room was generally clean, though there were a few frustrations. The heating and air conditioning are centrally controlled, which proved inconvenient. Although we were told control would be released to the room following a call to reception, this reverted back to central control very quickly. There was no fridge in the room on arrival, despite a designated space for one. We requested a fridge, staff warned one might not be available, it was delivered promptly. It worked well, though it was not particularly clean. Before dinner, we visited the bar and ordered two cocktails, which were pre-mixed and very poor. We then opted for champagne, which was initially flat. However, the barman was extremely helpful and promptly opened a fresh bottle for us, Breakfast the following morning was excellent overall. The food was hot, fresh and plentiful, and the breakfast staff worked exceptionally hard. The only downside was that white bread ran out despite there being nearly an hour and a half of service remaining.While there were no amenity kits provided in the bathroom, the toiletries themselves were very good. OveralI would recommend stayi
Stayed 1 night in Feb 2026

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, amenities
Lovely size room with everything needed and even a complementary bottle of wine ! Perfect. Shame we couldn't get out onto the balcony due to heavy rain but we will definitely visit again.
Stayed 1 night in Feb 2026

8/10 Good

Kha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well run hotel. Receptionist was excellent and vey helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities, good food in the bar and friendly staff.
Stayed 1 night in Feb 2026

8/10 Good

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Pleasantly pleased with the hotel…just wished we stayed for another night
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Stayed 1 night in Jan 2026

8/10 Good

lee

Business traveller
Liked: Cleanliness, property conditions & facilities
Booked the vale and ended up at the Hensel Castle which I thought was an upgrade as the room size and standard was incredible. However all the facilities including spa, bar and restaurant were back at the Vale so they put on a mini bus. It’s not the end of the world but would have preferred more facilities locally. Ate in the restaurant and I wasn’t blown away by the choice. Everything with chips pretty much. Steaks were expensive and no option fo a pie or curry for example.
Stayed 1 night in Jan 2026

2/10 Terrible

Sarah

Stayed 1 night in Jan 2026

8/10 Good

joshua

Stayed 1 night in Jan 2026

10/10 Excellent

grzegorz

Liked: Cleanliness, staff & service, amenities
Outstanding staff and customer service. Everything was amazing. Breakfast can be a little for the price it costs or just lower the price of it. Otherwise truly exceptional.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Stayed 3 nights in Jan 2026

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a little cool & control took a time to kick in.
Stayed 1 night in Jan 2026

6/10 Okay

Renee

Stayed 1 night in Jan 2026

4/10 Poor

Rebecca

Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Stayed 1 night in Jan 2026

10/10 Excellent

Shree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in one of the balcony rooms and the room was legit the best room we have stayed in the UK. The bed was a dream, super duper huge and the view from the balcony was magnificent. Their breakfast spread was delicious, the only downside of the stay were the cocktails from the Vale bar, I think they could do better with that. Apart from that, it was a 5/5.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Excellent staff and wonderful hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Everything perfect
Stayed 1 night in Jan 2026