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Park Plaza Cardiff

4.0 star property

Photo gallery for Park Plaza Cardiff

Indoor pool, pool loungers
Bar (on property)
In-room safe, desk, iron/ironing board, travel cot
Breakfast, lunch, dinner served; local cuisine, al fresco dining
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning

Explore the area

View map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • Place, Cardiff Castle
    ‪4 min walk‬
  • Place, Bute Park
    ‪5 min walk‬
  • Place, St. David's
    ‪6 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(107 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

9.2 out of 10
Wonderful
(29 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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The Parkgate Hotel
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  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,791 reviews
The price is AU$188
includes taxes & fees
25 May - 26 May
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About the area

Cardiff

A stay at Park Plaza Cardiff places you in the heart of Cardiff, within a 15-minute walk of Cardiff Castle and Principality Stadium. .This spa hotel is 1.7 mi (2.8 km) from Cardiff Bay and 10.5 mi (16.9 km) from Barry Island Beach.

What's nearby

  • New Theatre - 1 min walk - 0.1 km
  • Cardiff Castle - 4 min walk - 0.4 km
  • Bute Park - 5 min walk - 0.4 km
  • St. David's - 6 min walk - 0.6 km
  • Utilita Arena Cardiff - 12 min walk - 1.1 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Falafel Corner - ‬3 min walk
  • ‪200 Degrees Coffee - ‬3 min walk
  • ‪Executive Lounge Hilton - ‬4 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Bar 33 - ‬4 min walk

About this property

Park Plaza Cardiff

Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 129 air-conditioned guestrooms. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local cuisine at Laguna Kitchen and Bar, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Laguna Kitchen and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property enforces quiet hours from 10:00 PM to 8:00 AM

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza

Park Plaza Cardiff

Park Plaza Hotel Cardiff

Park Plaza Cardiff Hotel Cardiff

Park Plaza Cardiff Wales

Park Plaza Cardiff Hotel

Park Plaza Cardiff Wales

Cardiff Park Plaza

Park Plaza Cardiff Hotel

Park Plaza Cardiff Cardiff

Park Plaza Cardiff Hotel Cardiff

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Antony

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable , as was the bed. The food was very good indeed. Staff on the whole were friendly and helpful. The pool was lovely. We did feel it was overpriced and were given misleading information on the cost of parking (exorbitantly expensive) and also a promised discount for not having the room made up that was less than we had understood when we registered. We found loud disco-type muzak booming in the dining room early Sunday morning less than relaxing. Overall it was good and in a central location but it did seem overpriced.
Stayed 2 nights in Feb 2026

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very expensive one-night stay for a concert at the utilita arena, and when we got back after the concert we discovered our room was opposite a nightclub and above an area of the hotel where an event with loud music was also happening. Extremely noisy in the room. Went to reception and their first statement was "we're fully booked", which was annoying as an opening gambit, when clearly they weren't fully booked and I suspect actually meant "we don't have any available different rooms of the type you booked". To their credit the manager sorted out a different room quickly, which was an upgraded room, at the back of the hotel and higher up, which was nice and quiet for our night's sleep. I don't object to noisy hotels if the websites state that, but this didn't. Didn't have a chance to use any spa facilities which would have made it better value I suppose. A nice hotel and handy for the car park opposite and walking distance to the main Cardiff shopping areas and the castle, but I would seriously think twice about staying here again. Very expensive and runs the risk of being noisy.
Stayed 1 night in Feb 2026

4/10 Poor

Ben

Disliked: Cleanliness
Room carpet was vacuumed and room generally clean but multiple stains on grubby carpet - required deep cleaning or replacement
Stayed 3 nights in Feb 2026

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Excellent customer service,room was clean and tidy
Stayed 2 nights in Feb 2026

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff member who checked me in was professional and polite. Room was clean Bed comfortable
Stayed 2 nights in Feb 2026

8/10 Good

Fiona

There were a few issues - however the front desk staff were amazing at sorting these out.
Stayed 1 night in Feb 2026

4/10 Poor

Cassie

Business traveller
Disliked: Property conditions & facilities
There was very loud dance music coming from the nightclub opposite until around 3/4am which made it impossible to sleep
Stayed 1 night in Feb 2026

8/10 Good

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Feb 2026

10/10 Excellent

Joanne

Liked: Cleanliness
Great stay for my sons birthday
Stayed 1 night in Feb 2026

8/10 Good

Sheila

Liked: Cleanliness
Disliked: Property conditions & facilities
Friendly, clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities
Lovely hotel and room. Staff were all great. Would definitely stay again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Nev

Stayed 1 night in Feb 2026

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities
The room was spotless. Staff were lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Olena

Liked: Cleanliness, property conditions & facilities
Clean room, good staff
Stayed 1 night in Jan 2026

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff, very clean and just an exceptional experience
Stayed 2 nights in Jan 2026

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, amenities
Lovely weekend again staff amazing rooms stunning
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Didn't use the restaurant, however everything else about the hotel was excellent. Location, room, staff, bar and lounge area.
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The size of the bed. We slept very comfortably.
Stayed 1 night in Jan 2026

8/10 Good

Cory

Stayed 1 night in Jan 2026

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Room was very clean, huge bed, nice shower room ,although not a fan of a shower over the bath, and the toiletries was not easy to get to when having a shower, they were attached to the wall, lower down, more accessible wjen having a bath
Stayed 1 night in Jan 2026

10/10 Excellent

Judith

Liked: Cleanliness, staff & service
Lovely and clean also very helpful staff
Stayed 2 nights in Jan 2026

8/10 Good

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, fantastic bed and very friendly staff. Would highly recommend
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Oct 2025