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The Parkgate Hotel

4.0 star property

Photo gallery for The Parkgate Hotel

Exterior
Infinity pool
Reception hall
Bar (on property)
Reception hall

Popular amenities

  • Air conditioning
  • Spa
  • Bar

Explore the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Cardiff Castle
    ‪5 min walk‬
  • Cardiff University
    ‪15 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

8.8 out of 10
Excellent
(15 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Standard Double or Twin Room

9.4 out of 10
Exceptional
(23 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 61 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Double Room

9.6 out of 10
Exceptional
(53 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Indigo Cardiff by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (1419)
The price is AU$242
for 1 room
AU$242 total
Includes taxes & fees
13 Aug - 14 Aug
Hotel Indigo Cardiff by IHG

About the area

Cardiff

The Parkgate Hotel is in the heart of Cardiff, within a 5-minute walk of Principality Stadium and St. David's Hall. .This eco-certified hotel is 0.4 mi (0.6 km) from Cardiff Castle and 1.4 mi (2.3 km) from Cardiff International Arena.

What's nearby

  • Cardiff Castle - 5 min walk - 0.4 km
  • Cardiff International Arena - 8 min walk - 0.7 km
  • Cardiff Bay - 14 min walk - 1.2 km
  • Cardiff University - 15 min walk - 1.3 km
  • Principality Stadium - 1 min drive - 0.4 km

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Lezzet - ‬1 min walk
  • ‪BrewDog Cardiff - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

The Parkgate Hotel

Eco-certified hotel with a full-service spa and a fitness center
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 169 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and electric kettles.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at The Sorting Room or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1334 out of 1742 reviews
Rating 8 - Good. 230 out of 1742 reviews
Rating 6 - Okay. 114 out of 1742 reviews
Rating 4 - Poor. 37 out of 1742 reviews
Rating 2 - Terrible. 27 out of 1742 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Stayed 2 nights in Apr 2025

4/10 Poor

Bethan

Stayed 1 night in Apr 2025

4/10 Poor

Amy

Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Treat 🎂

Excellent location..... friendly staff....10/10 for cleanliness......room was excellent...... Breakfast exceptional.....overall 10/10
Stayed 1 night in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lonely hotel with a fab spa
Stayed 1 night in Apr 2025

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old heritage hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful hotel

We absolutely loved this hotel. The decor is very tasteful, it's in a good location, the staff are friendly and professional and the rooms are well equipped. One of the nicest hotels weve stayed in.
Stayed 1 night in Apr 2025

8/10 Good

Alison

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and central.
Stayed 5 nights in Apr 2025

10/10 Excellent

Gerard

Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

tracey, new london

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous experience all round ! Check in staff were lovely and friendly and very accommodating. Rooms were top notch and Elemis products were welcomed. Used the spa and enjoyed the experience. Can’t wait to stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Shaafi

Stayed 2 nights in Apr 2025

8/10 Good

Denesha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Rhys

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The spa is spectacular!
Stayed 1 night in Apr 2025

8/10 Good

NEIL

Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Standard Affair

Everything was as expected except at check-in, we were not offered a room upgrade and we were not told about our 30% spot discount. As VIPs, Hotels.com mentioned we would have these perks. After discussing with reception, we were given the 30% discount. A room upgrade was never offered although it seems there was room availability.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Takuya

Stayed 1 night in Apr 2025

10/10 Excellent

PHILLIP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Professional, courteous, cooperative, friendly & helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025