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The Parkgate Hotel

4.0 star property
VIP Access

Photo gallery for The Parkgate Hotel

Exterior
Property preview
Infinity pool
Reception hall
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Spa
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Cardiff Castle
    ‪5 min walk‬
  • Cardiff University
    ‪15 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

9.0 out of 10
Wonderful
(18 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Standard Double or Twin Room

9.4 out of 10
Exceptional
(23 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Double Room

9.6 out of 10
Exceptional
(63 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Indigo Cardiff by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 1,496 reviews
The price is AU$163
includes taxes & fees
21 Sept - 22 Sept
Hotel Indigo Cardiff by IHG

About the area

Cardiff

The Parkgate Hotel is in the heart of Cardiff, within a 5-minute walk of Principality Stadium and St. David's Hall. .This eco-certified hotel is 0.4 mi (0.6 km) from Cardiff Castle and 1.4 mi (2.3 km) from Cardiff International Arena.

What's nearby

  • Cardiff Castle - 5 min walk - 0.4 km
  • Cardiff International Arena - 8 min walk - 0.7 km
  • Cardiff Bay - 14 min walk - 1.2 km
  • Cardiff University - 15 min walk - 1.3 km
  • Principality Stadium - 1 min drive - 0.4 km

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Lezzet - ‬1 min walk
  • ‪Coffee #1 - ‬2 min walk

About this property

The Parkgate Hotel

Eco-certified hotel with a full-service spa and a fitness center
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 169 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and electric kettles.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at The Sorting Room or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Reviews

The Parkgate Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1331 out of 1733 reviews
Rating 8 - Good. 235 out of 1733 reviews
Rating 6 - Okay. 107 out of 1733 reviews
Rating 4 - Poor. 36 out of 1733 reviews
Rating 2 - Terrible. 24 out of 1733 reviews

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Building is amazing very central location attention to details lovely. Staff were absolutely fantastic nothing was too much trouble. It's a must staff if in cardiff
Stayed 1 night in Jun 2025

6/10 Okay

Christian

Liked: Cleanliness, property conditions & facilities, room comfort

Nice room slow check in

Checking was a nightmare took 3 different people to work the new system Room was stunning
Stayed 1 night in Jun 2025

6/10 Okay

Jonathan

Stayed 1 night in Apr 2025

8/10 Good

Alex

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The service at the bar area could have been significantly better. We waited a long time for someone to serve. They then forgot things, have our olives to someone else.
Stayed 1 night in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Comfort and quality.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, the hotel is very central and minutes from a wide variety of excellent restaurants. The room was large, spotlessly clean and nice and quiet. Service was top class - I could not have been happier with the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. A few minutes away from train station and a couple of minutes away from city centre. Hotel itself was great and properly maintained. Breakfast was very good. Overall great hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sunil

Stayed 1 night in May 2025

4/10 Poor

muzammal

Stayed 1 night in Jun 2025

6/10 Okay

Steven

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Stayed 1 night in May 2025

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great central location. Lovely comfy bed with quality linen, modern and stylish bathroom and very spacious. The staff were very friendly and we enjoyed our drink in the bar.
Stayed 1 night in Jun 2025

8/10 Good

Katie

Stayed 2 nights in May 2025

10/10 Excellent

Carl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both receptionists were lovely… Check in was quick and easy… Hotel is in a grand old property but tastefully decorated with modern amenities… Room was fresh and clean…
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Very Expensive - watch out for the extra charges

Even though I was staying at the hotel and had already paid for a spa treatment I still had to pay an extra £32 to use the sauna and hydro pool. This seemed expensive and unnecessary as most hotels would provide this as part of the hotel accommodation. Also, I had already paid for breakfast but when I asked for an omelette to be made I was charged a further £13 for it, where all other hotels I’ve stayed at would offer different choices with eggs for no extra charge. It’s already a premium hotel which charged a lot of money per night but they seem to be charging you for every little extra which would normally come complementary at most other hotels of the same rating.
Stayed 1 night in Jun 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Stayed 3 nights in May 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was lovely and clean
Stayed 1 night in May 2025