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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

2 outdoor pools, pool umbrellas
Sundeck
Sundeck
Privilege Romance Suite | Living area
1 bedroom, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Tres Rios Ecopark
    ‪7 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.0 out of 10
Very good
(4 reviews)
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

8.0 out of 10
Very good
(6 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

1 bedroom, minibar, in-room safe, desk

Maya Superior Deluxe

9.0 out of 10
Wonderful
(81 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

6 restaurants, international cuisine

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Free WiFi
4.3 out of 5, Excellent, (2660)
The price is AU$389
for 1 room
includes taxes & fees
7 July - 8 July
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

With a stay at Ocean Maya Royale - Adults Only - All Inclusive in Playa del Carmen (Riviera Maya), you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. .This all-inclusive property is 5.3 mi (8.5 km) from Maroma Beach and 6.8 mi (10.9 km) from Quinta Avenida.

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 3.6 km
  • Gran Coyote Golf - 7 min drive - 6.4 km
  • Tres Rios Ecopark - 7 min drive - 3.5 km
  • Playa Xcalacoco - 9 min drive - 7.7 km
  • Maroma Beach - 13 min drive - 9.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Hacienda, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and a meeting room. Free self parking is available onsite.
La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1262 out of 2075 reviews
Rating 8 - Good. 476 out of 2075 reviews
Rating 6 - Okay. 193 out of 2075 reviews
Rating 4 - Poor. 70 out of 2075 reviews
Rating 2 - Terrible. 74 out of 2075 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven Alford

Stayed 5 nights in Mar 2025

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Friendly staff and food exceeded expectations.
Stayed 6 nights in Mar 2025

4/10 Poor

Michelle Lee, Motley

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Vir and Kendall were amazing. Buffet was bland. Room service was slow. Mini fridge were allowed 2 beers a day for 2 adults more would be charged $3. Night entertainment was just loud music and dancing no show options that I would consider a show. Seaweed was not cleaned daily piled up. Little critters similar to a raccoon were everywhere. Lots of steps. Sorry just not a good experience.
Stayed 5 nights in Mar 2025

8/10 Good

KellyAnne

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was nice, staff were great. We upgraded to Privilege which was pretty expensive for what it was, however, I would not have wanted to be without it-- private butler, lounge, beach beds, and food and drink service from pool loungers. We were told we would have a "Privilege Junior suite" which clearly is described as having a separate living room--- we did not get this, we received a normal hotel room, and were told that it was a "suite" despite it clearly not being. That was part of the extra $200/day of Privilege upgrade, so that was not great. The food was okay. The buffet was pretty good for lunch and breakfast and the other restaurants were average---overall, cute hotel, the staff were so lovely and helpful, and the beach was really nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ben Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here , clean, beautiful beaches, lots of fun , pretty good food.
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Stayed 10 nights in Mar 2025

10/10 Excellent

Oksana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly was impressed with our stay! I recently had the pleasure of staying, and I must say, it was an absolutely delightful experience. From the moment I arrived, I was greeted warmly by the friendly staff, who went above and beyond to make me feel welcome throughout my stay. The cleanliness of the hotel was outstanding. Every corner, from the lobby to the rooms and common areas, was spotless and well-maintained. It was clear that the staff takes great pride in keeping the property in top condition, which added an extra layer of comfort to my visit. The hotel had a lively and fun atmosphere, making it perfect for both relaxation and entertainment. Whether it was lounging by the pool, enjoying the on-site activities, or exploring the nearby attractions, there was never a dull moment. The amenities were thoughtfully designed to cater to all guests, and I appreciated the variety of options available. What truly stood out, though, was the exceptional service. The staff members were attentive, kind, and always willing to assist with any request. Their genuine smiles and positive attitudes made a lasting impression on me. Overall, it exceeded my expectations in every way. It’s a perfect blend of cleanliness, fun, and warmth, making it an ideal choice
Stayed 6 nights in Feb 2025

8/10 Good

dennis p, Orland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property well maintained. Most of the staff were friendly and helpful. Veeree in the Activities Department was especially nice and caring. She checked on us every day to see if we were okay. The food was not bad for resort food, although I did get food poisoning one day in the buffet (Cream of shrimp soup) which was quite severe. One problem was the ala carte restaurants weren't always open, and you couldn't make a reservation before 9pm unless you were a premium member. This resort has a caste system, so the best areas of the beach and around the pool are reserved for premium members. Most of them are empty because a lot of the premium members are at the pool bar, but you still cannot use them. For that reason alone, I will not go back
Stayed 10 nights in Mar 2025

10/10 Excellent

Brooklyn Rae

Stayed 9 nights in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff
Stayed 4 nights in Mar 2025

8/10 Good

Caroline

Stayed 5 nights in Mar 2025

10/10 Excellent

Kathryn Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was a perfect size, food was very good, staff were excellent!
Stayed 10 nights in Mar 2025

10/10 Excellent

Aragon David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent our Spring Break at the Ocean Maya Royale resort. This was our first time at an all-inclusive resort and we had a great time! The food was great and we enjoyed our time at the different restaurants. The blue team does an awesome job of letting everyone participate in the many activities throughout the day. Dali, Moises, Oswyn, Kendall, and Carlos were all awesome and helped us have a relaxing and fun vacation. I would definitely recommend this resort!
Stayed 5 nights in Mar 2025

6/10 Okay

Lydia Carolina Alvarado

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Sandra, ST LEONARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time at this resort and we absolutely loved it!! Everything was excellent! Staff is kind and serviable; food is abundant and delicious; activities are great. The resort itself is a little dated, but it didn't take anything away from all the other amenities. we had the Privilege status so we had our own butler (Alfredo- 5 stars) and special sections at the pool, beach area, and restaurants. To say that the food was delicious is an understatement. Every single meal was succulent! The shows at night and the activities & music at the pool during the day were always fun and diverse. my husband and I loved our 10 days there and would highly recommend it!
Stayed 10 nights in Mar 2025

10/10 Excellent

Kamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. I was a little disappointed in the Mexican restaurant. I enjoyed the buffet
Stayed 5 nights in Mar 2025

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, love the individual villas housing only 6 rooms per building. Food was better than I expected! Super friendly staff Kendall and Moises are absolute gems and the resort is lucky to have them!! Thank you for a fantastic first Mexican trip!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Marina, Novato

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit to Ocean Maya Royal. It was our first time staying there. The resort has a beautiful beach, good dining options and comfortable and clean rooms. If you are looking for relaxing atmosphere and nice swimmable beach it’s there. The breakfast buffet was not impressive, and could have better food choices and service. Overall nice place to stay
Stayed 7 nights in Mar 2025

10/10 Excellent

Robert Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really pleased with the food, and how easy it was to find spots by both the pool and the ocean. The seaweed was a bit of an issue, and the beach being limited by a retaining wall was also a minor inconvenience, but we will definitely return here in the future. The staff were excellent!
Stayed 9 nights in Mar 2025

10/10 Excellent

terri, washington

Stayed 4 nights in Mar 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure and lay out of the main area and guest rooms allow for privacy, quiet and community at the same time. The small buildings blend in with the vegetation. The property beach. The grounds are lush and very well kept.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so beautiful! The staff was excellent and very attentive. Special thanks to Margarita, who told us about the adventures into the jungle to zip line, drive ATVs, and jump into cenotes. She was also very sweet to give me a special gift for my birthday. I have no complaints about our stay here and will definitely return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
KENDDELL was the absolute best. He was engaging and entertaining. Knew our names on the first day. All the staff were amazing. Kenddall THANK YOU we miss you already.
Stayed 4 nights in Mar 2025

8/10 Good

David Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Martha Mendoza, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, except not providing transportation from and to airport but other than that amazing, it was just an awesome place to be in staff members were great feel horrible i cant remember their names but most if not all i interact with amazing
Stayed 4 nights in Mar 2025