With a stay at Sonder by Marriott Bonvoy The Schaeffer Apartments French Quarter in New Orleans (French Quarter), you'll be steps from Canal Street and Saenger Theatre. .This aparthotel is 0.2 mi (0.4 km) from Bourbon Street and 0.8 mi (1.2 km) from Caesars New Orleans Casino.
New Orleans Union Passenger Terminal - 18 min walk
Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive
Restaurants
Killer Poboys
Deanie's Seafood Restaurant in the French Quarter - 3 min walk
IHOP
Vaughan's Pub @ New Orleans Athletic Club
Cajun Mikes Pub 'N Grubb - 5 min walk
About this property
Sonder by Marriott Bonvoy The Schaeffer Apartments French Quarter
Apartment with kitchen, steps from Canal Street
Sonder by Marriott Bonvoy The Schaeffer Apartments French Quarter offers 38 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.
Bathrooms include bathtubs or showers and complimentary toiletries. 40-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
Make yourself at home in one of the 38 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 40-inch flat-screen televisions are provided, with digital programming available. Conveniences include electric kettles, housekeeping is provided on request, and cribs/infant beds (complimentary) can be requested.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Languages
English, French, Spanish
Property amenities
Pool/Spa
Outdoor pool
Internet
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Free cot
Kitchen
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Hob
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
40-inch flat-screen TV with digital channels
Streaming services
Outdoor areas
Outdoor furniture
Rooftop terrace
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Concierge services
Housekeeping (on request)
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
38 units
Housekeeping (on request)
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Pool access available from 10:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Sonder The Schaeffer
Sonder by Marriott Bonvoy The Schaeffer Apartments French Quarter Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Unit was clean and comfortable. Beds and pillows comfortable. Bad water pressure out of the sink but good water pressure in the showers. Comes with toiletries and towels to use. Kitchen has everything you need. Area was safe with a lot of restaurants and bars nearby. At the one end of bourbon which was only a 5 min walk away.
Amanda
Stayed 5 nights in May 2025
8/10 Good
Amy
Travelled with family, Travelled with partner, Travelled with group
10 May 2025
Liked: Cleanliness, amenities
Had what we needed for our family trip. Would stay again.
Great location. First motel we have stayed at with no reception. Easy check in and good communication. Parking across the road which was convenient and short walk to Bourbon St.
Ben
Stayed 3 nights in Apr 2025
6/10 Okay
Susan
Travelled with group
25 Apr 2025
Liked: Cleanliness
Disliked: Room comfort
3BR apt only had a love seat in living room. Insufficient seating for number of guests. Sheets were stiff and felt like plastic. Bedroom doors squeaking when opened enough to awaken guests when opened. TV kept reverting to screen saver screen during network TV viewing. No luggage storage on site. No drawers to hold clothing. Had to live out suitcases. Stayed at Sonder 21 in Nashville previously, really liked that one.
I just returned from a beautiful trip to New Orleans. Everywhere we went we were shown incredible hospitality. Except by Sonder.
We stayed at Sonder The Schaefer, and the experience was deeply disappointing and, frankly, alarming.
Our unit had no hand soap or washcloths. The washcloth and hand towels took almost all day to arrive after we requested them. We never received HAND SOAP.
The keypad barely worked, forcing us to repeatedly fight with our own front door.
A ceiling vent began leaking brown water directly onto the toilet and when I reported it, I was told that no one would inspect it because we were checking out soon.
My brother’s room and second bathroom also had an active leak.
The elevator smelled like burning rubber so we used the stairs because nothing says “vacation” like avoiding vertical death.
The floors were visibly sloped and a cracked structural beam added a layer of dread to an already stressful stay.
I was offered a refund for one night. But these issues affected the entire stay. Worse than the bad conditions, though, was the lack of care, or accountability from Sonder.
And beyond the guest experience, here’s the larger problem: This is a company taking multi-bedroom apartments that could be homes for families in a city that desperately needs affordable housing and converting them into unattended hotels for tourists.
There is no staff on-site. No real support. No concern for the neighborhoods these “aparthotels” exist in.
HORRIBLE EXPERIENCE
- No employees anywhere
- Room filthy
- Room not stocked with anything, asked for toiletries/more towels & the chat on the app which is oversees said it will take 24 hours for anything to be delivered… the room wasn’t stocked to begin with!
- LOUD BEEPING ALL NIGHT LONG, kept us all awake.
- Elevator didn’t work most days
- Furniture broken
- Microwave broken
The worst experience I have ever had in a hotel or whatever dump this place is. Bare bones college dorm experience but the worst cheapest kind.
A local tour guide told me it was a crack den and was just recently converted. That made perfect sense.
DO NOT STAY HERE.
Allison
Stayed 4 nights in Apr 2025
10/10 Excellent
Darius
Travelled with family
12 Apr 2025
Liked: Cleanliness, room comfort
A total A1 !!!!
BRAVO, BRAVO, BRAVO !!!!, We totally loved the unit and the communication/correspondents with customer service.
We plan on coming back in October 2025 !!!!
Darius
Stayed 4 nights in Apr 2025
10/10 Excellent
Verified traveller
Travelled with group
8 Apr 2025
Liked: Cleanliness, room comfort
Verified traveller
Stayed 3 nights in Mar 2025
6/10 Okay
Aron
Travelled with family
3 Apr 2025
Liked: Cleanliness, room comfort
No windows in the bedrooms, no closets in the unit, no towels at the pool, and not a great stay. Everything else was good.
The hotel itself was nice overall, clean and good location. We were happy with the actual space. Our biggest problem was the very thin walls! We had read reviews about this but did not expect it to be as bad as it was. We would consider staying again, but would bring noise machines.
Verified traveller
Stayed 3 nights in Mar 2025
8/10 Good
Jacqueline
Travelled with group
1 Apr 2025
Liked: Amenities
Overall it was nice and quaint . Great location . I do think the color scheme in the rooms needs to be updated. It was a green trim around the borders and doors . I think just updating would make a world of difference as well as putting some flooring down instead of the natural concrete
Our family of 5 loved the three bedrooms/two bathrooms. The kitchen and living room let us relax at the end of a busy day. Everything we needed was included - dishwasher tabs, laundry detergent, paper towels, dishes, etc. I had a question that was quickly answered through the chat feature. When we needed extra towels they were delivered quickly. We would absolutely recommend Sonder to anyone and will be back.
Amy
Stayed 4 nights in Mar 2025
8/10 Good
elizabeth
Travelled with family
27 Mar 2025
Liked: Cleanliness, room comfort
Great location, roomy and comfortable. Noisy since it was near entrance and elevator and loud people enter all night. one bathroom faucet was in need of repair.
We loved the 3 bedroom apartment! It was so clean and nice. Plenty of room. Great location. Super simple rental, checkin, checkout processes. The only downside was the evelator noise in the night, since our room was right next to the elevator.
Jason
Stayed 3 nights in Mar 2025
6/10 Okay
Verified traveller
Travelled with family
24 Mar 2025
Liked: Cleanliness, room comfort
Wouldn't Do Again
The walls are super thin, so all night could hear people coming and going in the halls. The 3 bedroom felt cramped, and there definitely wasn't enough seating outside in the living area for us all. When we asked for extra towels, we were told to run a load of laundry.
I loved the spaciousness of our 3 bdrm, 2 bath place with living room and kitchen and plenty of seating. They responded quickly to my request for more hangers (as I hadnt thoigh to bring any,).