Mermaid Waters winery accommodation

This is our 2nd visit to this great hotel. Centrally located to everything, great friendly staff, comfortable beds and extremely affordable. We will be back again and again

My husband and I stayed for one night while attending a wedding nearby and overall had a really lovely experience. The check-in and check-out process was easy and efficient, the staff were all wonderful, and we really enjoyed the coffee from the café, the room service, and the buffet breakfast. Our room was also neat, tidy, and well presented. The only downside to our stay was unfortunately the pillows. We stayed in a king room with four pillows on the bed and both of us woke up with sore necks. The pillows felt very full, but had absolutely no firmness or support at all. As soon as you put your head down, all the filling would push out around your head rather than supporting it. They were honestly so uncomfortable that we felt we would have slept better without a pillow. Aside from that, we really enjoyed our stay and would recommend.

Shower very tepid water basin no hot water. Bathroom door squeaked and no body lotion in bathroom container otherwise clean and maintained

The room was ok. The buffet breakfast was ok. Not great, a bit unhygienic with jars of peanut butter and Nutella and communal knives in there.

Great room. Location is central, walkable to where we wanted to go.

Rather a plain room. I like the location but could use some upgrade and a better amenity.