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Very spacious and well positioned Staff were amazing

Good location for the airport

We stayed here during our short stay in Melbourne and had a very pleasant experience. The staff were incredibly helpful and wonderful throughout our stay, always friendly and willing to assist with anything we needed. One highlight was the complimentary airport shuttle service, which was very convenient and easy to use. It made our arrival and departure much less stressful. Although the hotel is a bit far from the city centre, there are good public transport links nearby that can easily take you into the city. We were also lucky that public transport was free during our stay, which made getting around Melbourne even more convenient. The hotel has a slightly dated feel, but the rooms were still clean, which made for a comfortable stay.

First of all their front desk staff were very professional and helpful, especially Zara. Hotel room: sheets and towels were clean. Shower drain had hairs on it, and the top shelf in the closet and on the inside of the doors had a lot of dust. I believe this room was recently renovated, but was not properly cleaned after the renovation. One other issue was the curtains they did not fully close properly, and the light from the street was kind of strong and disruptive. Breakfast: towards the start of the week, the breakfast quality was good, but I felt as the week progressed the quality and presentation of the breakfast kind of declined, especially on Saturday. It was not very good. I ordered an omelette and it was not even properly cooked the lady who runs the breakfast service during the week she was amazing very attentive. One other issue was their coffee machine , any coffee beverages with milk, for example, mocha latte or cappuccino were served cold or lukewarm. Most of their salt and pepper shakers were not refilled..

Great stay and comfy bed!

The hotel was well situated and a great base to explore Melbourne. The staff were friendly and very helpful. The room was clean and had everything that I needed. Would definitely return and stay again .