Great experience.
Was originally put in a suite as booked and thoroughly impressed with size, and cleanliness.
Older style suite - not to everyone's taste - but I love old school 5 star. However, the toilet leaked from the 2nd day, and had to ask twice for it to be fixed. When this didn't happen the third time they just offered to 'upgrade' me to a bigger and better suite which I accepted.
However, I was moved to a suite on a low floor (from floor 11 down to floor 4), no views, and it was less than half the size of the original suite. It was the final night and I had just returned from a big day at a conference so I just need to sleep anyway, however point being don't offer to 'upgrade' when it's not in fact an upgrade.
Other than that -
- Room service was ok 7/10
- Pool, spa, sauna was fantastic, albeit old school but still functional and clean
- Breakfast was ok; not of the standard of other 5 star hotels but decent enough for the price.