2/10 Terrible
Tamara
Travelled with family and small children
2 Jan 2026
Disliked: Property conditions & facilities
Poorly maintained property with major hygiene issues and terrible customer service. We booked a two bedroom apartment for 5 people and yet they only supplied beds for 4 people. The hotel blamed LastMinute for the mistake and claimed it was our problem to pay for at an exorbitant rate. They did provide additional bedding upon request so one child could sleep on the couch. In addition to this:
-The shower over bath was corroding,
-the carpet was so full of dust it puffs up in your face if you drop something on the floor,
-there are greasy and grimey marks on the walls,
- the bathroom grout and caulking are filthy,
-the conditioner had chunks in it as though it had curdled
- the spa is out of order
-the ceiling in the pool area has fallen in and just been covered over with soft plastic
-there are cracks and damage to the walls all through but especially in the pool area
-the Wi-Fi didn’t work
-dishwasher didn’t work
-nothing more than free-to-air TV was surprising
-the entire floor 5 stank horribly
-previous customers prescription medication was still in the room highlighting lack of cleaning
-gym facilities obviously not maintained
This hotel has the feel of a dodgy 70’s motel and I have no idea how it has a 4 star rating- seriously think this needs review and potentially reporting. We stayed for one night and I’ve honestly stayed at many far better hostels.
Good location. Facilities and service a total disappointment. We won’t be back and wouldn’t recommend it to anyone.
Tamara
Stayed 1 night in Jan 2026
