6/10 Okay
Andrew
Travelled with partner
22 Mar 2025
Liked: Cleanliness
Disliked: Amenities
Check-in abysmal!!! We let them know we would be arriving around 7.30 after our flight from Auckland. Unable to gain access. After hours buzzer wasn't working and nor was the after hours phone no. that just rung unanswered!!! Fortunately a member of the team happened to turn up not related to us and was able to access the key box. I've read other similar reviews. Entirely unacceptable. Our view was of the car park and an alley with bins that were overflowing!!! Only basic TV channels. The cafe was closed the entire time but thankfully there were places close by. On a positive note, we had a very nice welcome pack including a bottle of wine and it was very clean and very close to Albert Park for the GP. Four star it's not.
Andrew
Stayed 6 nights in Mar 2025