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Aparthotel

Oaks Melbourne on Collins Suites

4.5 star property

Photo gallery for Oaks Melbourne on Collins Suites

Premium bedding, desk, blackout curtains, soundproofing
Property amenity
Exterior
Property amenity
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Breakfast available

Explore the area

View map
480 Collins Street, Melbourne, VIC, 3000
  • Place, Flinders Lane
    ‪3 min walk‬
  • Place, SEA LIFE Melbourne
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Studio Executive High Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Executive High Apartment

  • Sleeps 2

View all photos for Studio Rooftop Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Apartment (No External View) - (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View) - (No Housekeeping)

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio Apartment (High Floor)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor)

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Executive Studio Apartment (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Studio Apartment (High Floor) (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor) (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Rooftop Apartment (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Apartment, 1 Bedroom (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Executive Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Executive Apartment

  • Sleeps 2

View all photos for Studio Apartment (No External View)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View)

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Studio Apartment

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Apartment, 1 Bedroom

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio – Internal

Premium bedding, desk, blackout curtains, soundproofing

Studio – Internal

  • Sleeps 2

View all photos for Studio Rooftop Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment

  • Sleeps 2

View all photos for 1 Bed Family Apartment

Premium bedding, desk, blackout curtains, soundproofing

1 Bed Family Apartment

  • Sleeps 4

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About the area

Melbourne

With a stay at Oaks Melbourne on Collins Suites, you'll be centrally located in Melbourne, steps from Collins Street and 11 minutes by foot from Melbourne Convention and Exhibition Centre. .This aparthotel is 0.6 mi (0.9 km) from Crown Casino and 0.6 mi (1 km) from Marvel Stadium.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Collins Street - 2 min walk - 0.2 km
  • Flinders Lane - 3 min walk - 0.3 km
  • SEA LIFE Melbourne - 5 min walk - 0.5 km
  • Bourke Street Mall - 8 min walk - 0.8 km
  • Melbourne Central - 9 min walk - 0.8 km

Getting around

  • Southern Cross Station - 7 min walk
  • Flagstaff Station - 9 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Club Intercontinental - ‬3 min walk
  • ‪Royal Stacks - ‬1 min walk
  • ‪First Love Cofffee - ‬3 min walk
  • ‪Il Mercato Centrale - ‬3 min walk
  • ‪Vue de monde - ‬3 min walk

About this property

Oaks Melbourne on Collins Suites

Apartment with kitchen, steps from Collins Street
Oaks Melbourne on Collins Suites offers 232 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 232 guestrooms, featuring kitchens with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Take advantage of the aparthotel's room service (during limited hours).
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 232 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Studio Rooftop Apartments are accessible by stairs only.

Property is also known as

Oaks Collins
Oaks Collins Aparthotel
Oaks Collins Aparthotel Melbourne
Oaks Collins Melbourne
Oaks Hotel Melbourne
Oaks Melbourne
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins Apartment Melbourne
Oaks Collins Apartment
Oaks on Collins
Oaks Melbourne on Collins Hotel
Oaks Melbourne on Collins Suites Melbourne

Oaks Melbourne on Collins Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1175 out of 4304 reviews
Rating 8 - Good. 1676 out of 4304 reviews
Rating 6 - Okay. 871 out of 4304 reviews
Rating 4 - Poor. 401 out of 4304 reviews
Rating 2 - Terrible. 181 out of 4304 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

4/10 Poor

Fredrick Charles

Travelled with partner
Disliked: Amenities
On arrival neither staff member greeted us just pointed at self checkin booked a room with a king size bed this was the most uncomfortable night's sleep this was two single beds pushed together with a velcro cover over the top so you didn't notice. When you use the shower the floor around the toilet area also got wet due all being in one space with no separation just a shower curtain that did nothing to stop the water
Stayed 3 nights in Oct 2025

8/10 Good

Darren

Liked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Hetal

Disliked: Room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great staff. Room and bathroom a little tired but still fabulous value for money
Stayed 2 nights in Oct 2025

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, room comfort
Room was clean, friendly people
Stayed 3 nights in Oct 2025

10/10 Excellent

Colletta

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Mary

Disliked: Cleanliness, room comfort
To describe it as awful is an understatement. No pressure in shower, couldnt be attended to as weekend. Offered another room, very much a downsize on what I paid for. Bathroom is very, very small. Towels only changed on request, and that was with an attitude. Never, ever again.
Stayed 4 nights in Oct 2025

8/10 Good

Alan

Travelled with partner
Liked: Property conditions & facilities
Served our requirements
Stayed 1 night in Oct 2025

10/10 Excellent

melinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and clean room. Bed was quite firm though, prefer a softer bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carly

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Mel

Travelled with family
Disliked: Cleanliness

Sleepy

Friendly staff. Room was a nice size. But needed upkeeping. Over head bench lights weren’t working then they were. Rangehood was falling down on one side and lights didn’t work. All blind cords weren’t secured. Dishwasher draw stuck and hard to open. No plug for the sink. Toilet seat had what looked like blood on it. Shower drain stunk. Shower pressure was terrible. Thought i’d be helpful and strip our bedding upon leaving and was disgusted by the staining on pillow protecters and mattress cover. They clearly need to be changed more often. If the cleaners were able to clean and have maintenance done in the rooms I’m sure it would be appreciated by all guests. Maybe time is a factor for them? Rooms aren’t for the light sleepers. Outside laneway noise is a lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Stayed 1 night in Sep 2025

8/10 Good

Jerry

Liked: Amenities
There was a smell of mildew in the shower, toilet area, drainage of water probably isn’t great, very close to city and trams, couple blocks from bus and trains , has essientals
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Right on Collins, everything is nearby!
Stayed 2 nights in Sep 2025

8/10 Good

Alla

Liked: Cleanliness, property conditions & facilities
Great location, friendly staff with 24/7 availability Only disappointment was that pool was closed
Stayed 3 nights in Sep 2025

8/10 Good

Matticha

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly. Room clean. A good value stay at a location central to entertainment precinct with plenty of transport options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ray

Liked: Cleanliness, room comfort
Excellent room. Good location. Staff great.
Stayed 2 nights in Sep 2025

8/10 Good

Bruce

Above average
Stayed 3 nights in Sep 2025

8/10 Good

Marie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and quite, and large. The bathroom was smaller then i thought. If i had of realised the room didnt windows looking out onto the street only windows looking onto the corridor i may not have booked. Not having windows made it hard to know if it was dark or light. The staff were friendly. The Oaks is a short walk from southern c Cross station and close to the tram stop on collins street. There was a few steps to get to the lifts but there is a lift for wheel chair ir if you have mobility issues, with the mobility lift you have to push a buzzer for the staff so you can use it. Given the location i would stay here again but book a room with a view
Stayed 4 nights in Sep 2025

10/10 Excellent

Darren

Stayed 1 night in Aug 2025

8/10 Good

Lynette

Liked: Cleanliness, amenities, property conditions & facilities
Room very comfortable however bathroom left a little to be desired
Stayed 4 nights in Sep 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, room comfort

Close to public transport

Great location near Southern Cross station. Friendly, helpful staff
Stayed 2 nights in Sep 2025