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Reviews

3.8 / 5Good
3,246 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Bourke Street Mall
    3 min walk
  • Popular Location
    Melbourne Central
    5 min walk
  • Popular Location
    Flinders Lane
    7 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    29 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Standard Queen Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • Premium Standard Queen Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard King Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Twin Room

    Room Amenities

    • Sleeps 3
    More details
  • Superior King Room

    Room Amenities

    • Sleeps 3
    More details
  • Superior Room Two Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • Superior Family Room

    Room Amenities

    • Sleeps 3
    More details

About this area

Melbourne

In the city center and near a metro station, Mercure Welcome Melbourne is in an area with good shopping. Her Majesty's Theatre and Princess Theatre are cultural highlights, and some of the area's activities can be experienced at Sidney Myer Music Bowl and Spirit of Tasmania Ferry Terminal. Looking to enjoy an event or a game? See what's going on at Melbourne Cricket Ground or Rod Laver Arena. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Bourke Street Mall - 3 min walk
  • Melbourne Central - 5 min walk
  • Her Majesty's Theatre - 6 min walk
  • Flinders Lane - 7 min walk
  • Federation Square - 9 min walk

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 29 min drive

Restaurants

  • The Louden Kitchen Grill – Restaurant with a bar offering local cuisine. Serves breakfast and dinner daily.
  • Soul Cafe – Café with a bar. Serves breakfast, brunch, lunch, dinner, and light fare daily. Kids' menu available.

About this property

Mercure Welcome Melbourne

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Bourke Street Mall
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning. All 330 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include room service, in-room massages, and hair dryers.
Mercure Welcome Melbourne offers 330 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: AUD 60 per night
Parking nearby: AUD 20 per night
Roundtrip airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 25 per person
1 restaurant and 1 coffee shop/café
1 bar
Room service available

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Spanish

Business services

Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Hair dryer
Shower

Entertainment

32-inch LCD TV
Cable channels
Premium channels

Food and drink

Coffee/tea maker
Refrigerator

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Valet parking fee: AUD 60 per night
  • Nearby parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mercure Welcome Melbourne Hotel
  • Mercure Welcome Hotel
  • Mercure Welcome Melbourne
  • Mercure Welcome
  • Mercure Welcome Melbourne Hotel Melbourne
  • Accor Welcome Melbourne
5 - Excellent
806
4 - Good
1,488
3 - Okay
652
2 - Mediocre
211
1 - Poor
89
4.0
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.6
Property condition

3/5

  • Liked: Cleanliness, staff & service, amenities

Rooms are very small. Pictures make them look like they are much bigger.

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was basic as i required . However, very clean and comforable.

Stayed 1 night in Dec. 2019

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Amenities

Stayed 3 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great central location of this hotel being a short stroll to South Bank and theatres. Very friendly staff especially Brianna on reception. Would definitely recommend this hotel and stay here again.

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, friendly staff. Power points in weird spots. Would 100% stay again.

Stayed 2 nights in Nov. 2019

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