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ibis Melbourne Central

3.5 star property

Photo gallery for ibis Melbourne Central

Exterior
Superior Room, 1 Queen Bed with Sofa bed
Restaurant
Fitness facility
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
399 Little Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪2 min walk‬
  • Place, Queen Victoria Market
    ‪7 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

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About the area

Melbourne

Ibis Melbourne Central is in the heart of Melbourne, within a 5-minute walk of Melbourne Central and Emporium Melbourne. .This hotel is 0.4 mi (0.7 km) from Queen Victoria Market and 0.6 mi (0.9 km) from Bourke Street Mall.

What's nearby

  • Hardware Lane - 1 min walk - 0.1 km
  • Melbourne Central - 2 min walk - 0.2 km
  • Queen Victoria Market - 7 min walk - 0.6 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • SEA LIFE Melbourne - 14 min walk - 1.2 km

Getting around

  • Melbourne Central Station - 5 min walk
  • Southern Cross Station - 13 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪OMI 380 - ‬3 min walk
  • ‪Phở Thìn - ‬3 min walk
  • ‪Mamak Melbourne - ‬3 min walk
  • ‪Brick Lane - ‬2 min walk
  • ‪Shortstop Coffee & Donuts - ‬2 min walk

About this property

ibis Melbourne Central

Ibis Melbourne Central offers 260 accommodations with safes and hair dryers. Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 260 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Ibis Melbourne Central has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (AUD 80 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 for adults and AUD 38 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 38 for children
  • Valet parking fee: AUD 80 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

ibis Melbourne Central Hotel
ibis Melbourne Central Hotel
ibis Melbourne Central Melbourne
ibis Melbourne Central Hotel Melbourne

ibis Melbourne Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1004 reviews
Rating 8 - Good. 318 out of 1004 reviews
Rating 6 - Okay. 80 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Gary

Stayed 1 night in Feb 2026

10/10 Excellent

Grant

Stayed 1 night in Jan 2026

10/10 Excellent

Connor

Stayed 11 nights in Oct 2025

10/10 Excellent

Man yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel’s location is very convenient and easy access to all areas for shopping, dinning, sight seeing. Staffs are helpful.
Stayed 5 nights in Dec 2025

10/10 Excellent

Greta

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, easy check in and out and helpful staff. Excellent location too
Stayed 2 nights in Dec 2025

8/10 Good

Masoud

Stayed 1 night in Dec 2025

8/10 Good

Masoud

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, most staff, good breakfast
Stayed 1 night in Dec 2025

8/10 Good

Grace

Travelled with family
Liked: Amenities, property conditions & facilities
The beds are great, location is wonderful, and most staff were friendly :) I actually forgot that it is a 4 star hotel, cos when I first arrived (for a 3 week stay), the bath soap and shampoo provided by the hotel were half-filled. That's unexpected. But I had thought that maybe it's their Save-the-Earth policy kind of exercise, so I didn't think any more. However, when by the 10th day and the bath soap had totally bottomed out in the morning, I realised it was not replenished when I returned in the night (even though the room was made up). So I figured that they don't replenish anything (bath soap, tea bags, tissue box that had 4 pieces left inside, etc) unless you ask. Hence I didn't say anything when my roomie's bedsheet (newly changed at that time) had pinkish smudge on it, and another time, the sheet had another coloured smudge. I mean, I couldn't possibly ask them to replace the whole bedsheet the way I had requested for topping up of bath soap or tissue box, right? I decided to reduce my expectations of a 4 star hotel. Hence, when some mysterious glob of brown stuff appeared on the countertop where the sink is, I finally wiped it off myself on the fifth day of its existence. The bathroom has no lock, and the shower seriously fluctuates between hot and cold. As a result, although I would usually want to give 5 stars as overall rating, I really honestly couldn't.
Stayed 21 nights in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cental to cbd Plenty of shops and food near Good transport nearby too
Stayed 2 nights in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to CBD
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy Su Ping

Travelled with group
Liked: Amenities, property conditions & facilities
Efficient layout, clean rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Rio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good spot to stay for solo travellers. Extremely easy check in on the kiosk and rooms were def clean and nice with daily cleaning! Convenient location for getting everywhere you want. And outside is the best coffee shop I’ve ever been to. YOU MUST TRY the peanut cream latte from Overlay!!!!!
Stayed 5 nights in Aug 2025

8/10 Good

Allan

Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Small, no view, condensed but ok for 2 nights max
Stayed 3 nights in Jun 2025

10/10 Excellent

Robbie

Liked: Cleanliness, amenities, property conditions & facilities
very comfortable stay well recommended
Stayed 2 nights in Dec 2025

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious, room, with a very comfortable bed, though we didn’t have towels on our last night/morning. That’s our only criticism. We didn’t have the hotel breakfast as there is a more than adequate cafe next door, which is more reasonably priced. Walkable to major attractions, restaurants and bars. Would definitely use again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/a
Stayed 4 nights in Dec 2025

10/10 Excellent

Aidan

Stayed 3 nights in Dec 2025

10/10 Excellent

Leonie

Liked: Cleanliness
Room clean and spacious
Stayed 1 night in Dec 2025

4/10 Poor

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
There was a discrepancy with my bill, identified at check out, but not resolved. I followed up with an email, but there has been no response. This is unsatisfactory, and if I do not get a response soon I will take the matter to Consumer Affairs.
Stayed 2 nights in Nov 2025

10/10 Excellent

Md Shahidul

Liked: Cleanliness
Everything is within reach!
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Room was spotless and the staff courteous and helpful. The location in the heart of the CBD was excellent. Room was quite small but the facilities were modern and good use was made of the space available. There is a good restaurant and small cafe at the hotel and the gym is very good. This was fantastic value for money and I can recommend it one hundred percent.
Stayed 7 nights in Nov 2025

8/10 Good

Minh Triet

It’s so great for all services. Many thanks.
Stayed 2 nights in Nov 2025

4/10 Poor

Ignacio

Disliked: Staff & service, amenities
We had a booking error due to a misunderstanding with the time change, and the hotel would not work with us. We had to pay the first night that we weren’t even there. They’re not remotely flexible or understanding. I would not stay there again and we travel quite a bit. We’re very honest people and understanding of policy but this was pretty crappy. We are fully aware that they could have worked with us. They chose not to. They chose profit. I never leave bad reviews. In this case I felt I needed to. We 100% do not recommend this place.
Stayed 5 nights in Nov 2025

10/10 Excellent

KATHRYN

Liked: Cleanliness, amenities, property conditions & facilities
My room was clean and perfect my needs. The staff were lovely, both at the front desk and in the restaurant. An extremely pleasant stay. Thank you.
Stayed 1 night in Nov 2025