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Hotel Grand Chancellor Melbourne

4.0 star property

Photo gallery for Hotel Grand Chancellor Melbourne

Relax in a spacious room with a large bed, nightstand, and comfortable armchair, offering a city view.
Guests can relax in plush armchairs by the reception desk, surrounded by a clean and contemporary atmosphere.
Hotel Grand Chancellor features a modern entrance with a prominent sign and staircase.
Two armchairs and a small table sit in front of a window with sheer curtains.
Enjoy a comfortable stay in this stylish room featuring a flat-screen TV, desk, and chair.

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪5 min walk‬
  • Collins Street
    ‪5 min walk‬
  • Queen Victoria Market
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

8.4 out of 10
Very good
(29 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.2 out of 10
Wonderful
(133 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

8.0 out of 10
Very good
(13 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

8.4 out of 10
Very good
(70 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.8 out of 10
Excellent
(17 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Melbourne

A stay at Hotel Grand Chancellor Melbourne places you in the heart of Melbourne, within a 10-minute walk of Melbourne Central and Collins Street. .This family-friendly hotel is 0.3 mi (0.5 km) from Princess Theatre and 0.4 mi (0.7 km) from Bourke Street Mall.

What's nearby

  • Melbourne Central - 5 min walk - 0.5 km
  • Collins Street - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Queen Victoria Market - 14 min walk - 1.2 km
  • Crown Casino - 3 min drive - 1.9 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly hotel with 2 restaurants and a fitness center
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 160 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a television in a common area, and a banquet hall.
Grab a bite at Footlights, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 6 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1143 reviews
Rating 8 - Good. 393 out of 1143 reviews
Rating 6 - Okay. 138 out of 1143 reviews
Rating 4 - Poor. 52 out of 1143 reviews
Rating 2 - Terrible. 32 out of 1143 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and checked that we had everything we needed. They gave us directions to find the theatre we were looking for and booked a cab for an early pick up in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Jun 2025

8/10 Good

CHRISTINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable affordable place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great communication and interaction. This was a last minute reservation and there were no hassles. The room was perfect for what I needed and close to places I needed to be.
Stayed 1 night in Jun 2025

6/10 Okay

Nikita

Stayed 2 nights in Apr 2025

10/10 Excellent

Gilbert

Stayed 3 nights in Jun 2025

8/10 Good

Pia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were friendly and attentive. Unfortunately, we found it a bit noisy, there was a sound of an alarm in the distance that didn't seem to go away in the morning and every time another guest left their room their door would slam.
Stayed 1 night in Jun 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Room was lovely. Yummy cocktails and food in restaurant. Staff lovely.
Stayed 1 night in Jun 2025

8/10 Good

Leanne

Stayed 1 night in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room upgrade. Excellent friendly staff. Great room layout.
Stayed 1 night in Apr 2025

10/10 Excellent

Nestworth

Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well located but undergoing refurbishment.
Stayed 2 nights in Apr 2025

6/10 Okay

Andria

Travelled with partner
Overall stay was alright. Clean room . Good Wifi. Location is not too far from parliament station. Staff was friendly. Bed was huge and comfortable. Linens are being replaced everyday. A good stay for a couple of days.
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to places of interest.
Stayed 2 nights in Apr 2025

8/10 Good

Julie, Cessnock

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised when we arrived. It looks like they are doing updates to the hotel. Reception check in was easy & staff were great. We had the buffet breakfast which was good value (if you paid the $25 the night before). The room was spacious, clean and tidy but I was a bit perplexed as to the bathroom layout. The bathroom has been updated but I found it odd that the toilet is directly to the left of the door so if anyone is using the toilet you cannot open the door to go in (unless they leave the door open). The oversized vanity is against the far wall & has a large sink with the tap in the far left corner of the basin & due to vanity being quite high, this makes it difficult to use. The shower is a bit oversized also and has a massively unnecessary rain showerhead and the water runs along the top of the edge of the tiles and doesn’t drain properly. So I personally think they need to re-think the design of the bathroom. Other than that, we were happy with the hotel as it is conveniently located and would stay again in future.
Stayed 2 nights in Apr 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, very clean and tidy, good value inline with what we paid.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Ahmet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to park the car next door and walk up stairs which looked creepy and smelt urine , Was given a room with the view of our condition motors , The Front door of the room had so much gap on the bottom and sides you could almost see inside, which caused it to hear so much noise in the corridor as well , The TV was too small and wasn’t a smart tv , Had to pay for movies , The wifi didn’t even work , The lifts were too slow ,
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities
Second time st
Stayed 2 nights in Apr 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Property conditions & facilities
Plenty of room
Stayed 1 night in Apr 2025

8/10 Good

Harjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to metro station and easy access to plenty of shops, bars, restaurants.
Stayed 1 night in Apr 2025

2/10 Terrible

phil

Stayed 1 night in Apr 2025

8/10 Good

Kelly

Stayed 1 night in Apr 2025