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Hotel Grand Chancellor Melbourne

4.0 star property

Photo gallery for Hotel Grand Chancellor Melbourne

Exterior
Premier King Room
Reception
Superior Queen Room
Premier King Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

8.6 out of 10
Excellent
(40 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room

Classic King Room

8.6 out of 10
Excellent
(89 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

9.0 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.0 out of 10
Wonderful
(159 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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City view from property
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The price is AU$129
includes taxes & fees
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About the area

Melbourne

A stay at Hotel Grand Chancellor Melbourne places you in the heart of Melbourne, within a 10-minute walk of Melbourne Central and Collins Street. .This family-friendly hotel is 0.3 mi (0.5 km) from Princess Theatre and 0.4 mi (0.7 km) from Bourke Street Mall.

What's nearby

  • Her Majesty's Theatre - 2 min walk - 0.2 km
  • RMIT University - 3 min walk - 0.3 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Princess Theatre - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky and Alement - ‬2 min walk
  • ‪M Club - ‬2 min walk
  • ‪Empress of China - ‬2 min walk
  • ‪China Bar - ‬2 min walk
  • ‪Shanghai Street 小街小笼馆 - ‬2 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly hotel with 2 restaurants, 6-minute walk to Melbourne Central
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 160 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features a television in a common area and a banquet hall.
Grab a bite at Footlights, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 6 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 654 out of 1314 reviews
Rating 8 - Good. 445 out of 1314 reviews
Rating 6 - Okay. 140 out of 1314 reviews
Rating 4 - Poor. 43 out of 1314 reviews
Rating 2 - Terrible. 32 out of 1314 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Staff were awesome
Stayed 1 night in Jan 2026

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a fabulous stay at the Grand Chancellor Hotel Melbourne. The room was spotless and very well maintained, the bed was extremely comfortable, and the service was truly exceptional. Staff were friendly, professional, and always happy to help, which made the stay even more enjoyable. I would absolutely stay here again and highly recommend it to anyone visiting Melbourne.
Stayed 2 nights in Dec 2025

8/10 Good

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities
I didn't have a chance to try breakfast so can't comment. The room was clean and bed very comfortable, nice modern/updated bathroom with rain shower, however you wouldn't want to be taller than 6ft otherwise you wouldn't fit under the shower. There was a very loud hum from the airconditioner on & off throughout the night and due to the proximity of the building next door, my allocated room had very little natural light.
Stayed 2 nights in Dec 2025

10/10 Excellent

Trina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Great bathroom
Stayed 1 night in Dec 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Great location to stay in Melbourne. Comfy bed, good shower. Quiet room to sleep well. Clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming with quick check in. and the room was presented beautifully 😁
Stayed 1 night in Nov 2025

8/10 Good

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only fault was no full length mirror
Stayed 1 night in Oct 2025

10/10 Excellent

Carl, St Albans Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, buffet brrakfast was great. Staff friendly. Room was clean and comfy, but shower was terrible.
Stayed 1 night in Oct 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great service overall, made to feel welcome.
Stayed 1 night in Oct 2025

10/10 Excellent

Suzie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were really helpful, the room was lovely, the breakfast was great and the beds comfortable. Our only problem was that there was only 1 lift running due to construction. It was only really a problem on our last morning, when we were trying to get down to breakfast, and the lift was bypassing us, then really full and we had to wait 20 minutes before just cramming into a really full lift, as we'd already waited for another full lift to go past.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location to the CBD and shops
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

8/10 Good

GERARD, Winter Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location close to tram to get to everything hotel a bit outdated needs some work done inside to bring it up to top standard and underground Carpark is a nightmare if you struggle with very tight turns
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great the Staff were wonderful rooms was good.. The Restaurant Food was very nice only thing missing was a Ramp to either walk on or getting a wheelchair to be able to go in the front doors. Would definitely recommend and we would book again
Stayed 7 nights in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value Great Location

Meal in restaurant was lovely. Breakfast great as well. Staff very courteous. I would recommend and definitely stay again. Its not the Ritz but its definitely all that you need.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen, Eltham

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Stayed 2 nights in Oct 2025

8/10 Good

Alana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room very clean, great Brekky however, only one available lift which was insufficient due to number of guests. Very long waits. Also pool wasn’t available due to works being undertaken. Once these issues sorted, it will be amazing, great central location & would recommend.
Stayed 1 night in Oct 2025

8/10 Good

Rejoice

Liked: Cleanliness, staff & service, amenities
The staff was excellent, caring and helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was great except only one lift was working but would stop and start by itself. The air conditioning didn’t work properly it would only blow cold air all night .
Stayed 1 night in Oct 2025

10/10 Excellent

SJ

Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Massive rooms great brekky, reception took too long checking me in, some issues with credit card machine.
Stayed 2 nights in Oct 2025

6/10 Okay

Kristina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was very clean and the bed was comfortable. Staff on at checkin were wonderful. There is a balcony but only enough room for the AC, no chair or table and the building seems tired like it could do with a coat of paint. No cutlery or crockery in the room other than glasses, mugs and teaspoons and the the lift is very very slow not so great when you’re on the top floor, although I do believe an upgrade is on the way.
Stayed 2 nights in Oct 2025