Hotel Grand Chancellor Melbourne

4.0 star property

Photo gallery for Hotel Grand Chancellor Melbourne

Exterior
Superior Queen Room
Premier King Room
Reception
Premier King Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

Premier King Room

8.6 out of 10
Excellent
(37 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Classic King Room

8.6 out of 10
Excellent
(86 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Queen Room

9.0 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior King Room

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Classic Queen Room

9.0 out of 10
Wonderful
(152 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Melbourne

A stay at Hotel Grand Chancellor Melbourne places you in the heart of Melbourne, within a 10-minute walk of Melbourne Central and Princess Theatre. .This family-friendly hotel is 0.4 mi (0.6 km) from Collins Street and 0.4 mi (0.7 km) from Bourke Street Mall.

What's nearby

  • Her Majesty's Theatre - 2 min walk - 0.2 km
  • RMIT University - 3 min walk - 0.3 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Princess Theatre - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Drystore Espresso - ‬1 min walk
  • ‪Operator Diner - ‬1 min walk
  • ‪Bombabar - ‬1 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Fable - ‬2 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly hotel with 2 restaurants and a 24-hour front desk
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 160 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features a television in a common area and a banquet hall.
Grab a bite at Footlights, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 6 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Reviews

Hotel Grand Chancellor Melbourne Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 620 out of 1272 reviews
Rating 8 - Good. 434 out of 1272 reviews
Rating 6 - Okay. 140 out of 1272 reviews
Rating 4 - Poor. 45 out of 1272 reviews
Rating 2 - Terrible. 33 out of 1272 reviews

Reviews

8/10 Good

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities
I didn't have a chance to try breakfast so can't comment. The room was clean and bed very comfortable, nice modern/updated bathroom with rain shower, however you wouldn't want to be taller than 6ft otherwise you wouldn't fit under the shower. There was a very loud hum from the airconditioner on & off throughout the night and due to the proximity of the building next door, my allocated room had very little natural light.
Stayed 2 nights in Dec 2025

10/10 Excellent

Trina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Great bathroom
Stayed 1 night in Dec 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Great location to stay in Melbourne. Comfy bed, good shower. Quiet room to sleep well. Clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming with quick check in. and the room was presented beautifully 😁
Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Stayed 2 nights in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
The balcony was a non event - not even worth calling it that. Light comes into the room under the door and through the door hinges making sleeping difficult. We evn put a towel at the bottom of the door to try and lessen the brightness but nothing could be done about the huge gap where the hinges of the door were. It was a great location butt a budget price means it is a re lbudget and not very comfortable room with a sloe chair and a desk chair and bed. That was it. Oh and one tiny long lige milk carton for 8 or so coffee sachets.
Stayed 1 night in Oct 2025

8/10 Good

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect for convenience to all areas of the CBD. The hotel is receiving great updates (pool are etc) and once completed will be wonderful. A smart TV in the room would have been good.
Stayed 1 night in Oct 2025

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel stay. Staff were attentive, kind and caring. Only issue we had was with the bathroom in the room. I was able to use it fine but my friend who is taller than me had to crouch down to use it because of the step up. Also left water over the floor if the pressure was too high. Flaw on the design of the bathroom for functionality. O
Stayed 4 nights in Sep 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well Located and great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Albert

Stayed 1 night in Aug 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Both times I have checked in the staff have been very helpfull and always prepared to help and answer any queries promptly .The room service staff were very efficient and profesional
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2025

10/10 Excellent

Marija, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
I usually stay in Grand Chancellor while in Melbourne. I hope the refurbishment will be completed soon, that will make experience even better.
Stayed 1 night in Sep 2025

8/10 Good

Shehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Got a complimentary upgrade on my room on arrival. Good place to stay if visiting the city.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love location and overall experience
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean. Friendly.

Stayed 2 nights in Sep 2025

6/10 Okay

Nathanael, Fort Worth

Stayed 1 night in Sep 2025

8/10 Good

Colin, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay..
Stayed 1 night in Sep 2025

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice. Room is clean. Location is very good, so many restaurants nearby.
Stayed 3 nights in Sep 2025

8/10 Good

Clair

Very clean, attentive staff
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2025

10/10 Excellent

Buddy

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Simon

Friendly. Nice
Stayed 1 night in Aug 2025

10/10 Excellent

dannye Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great again.

As per previous stays, everything was more than satisfactory. Location excellent. Staff likewise. Breakfast big ticks.
Stayed 1 night in Sep 2025