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Hotel Grand Chancellor Melbourne

4.0 star property

Photo gallery for Hotel Grand Chancellor Melbourne

Exterior
Premier King Room
Premier King Room
Superior Queen Room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

8.6 out of 10
Excellent
(41 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room

Classic King Room

8.6 out of 10
Excellent
(91 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

9.0 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.0 out of 10
Wonderful
(164 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Melbourne

A stay at Hotel Grand Chancellor Melbourne places you in the heart of Melbourne, within a 10-minute walk of Melbourne Central and Princess Theatre. .This family-friendly hotel is 0.4 mi (0.6 km) from Collins Street and 0.4 mi (0.7 km) from Bourke Street Mall.

What's nearby

  • Her Majesty's Theatre - 2 min walk - 0.2 km
  • RMIT University - 3 min walk - 0.3 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Princess Theatre - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Empress of China - ‬2 min walk
  • ‪Whisky and Alement - ‬2 min walk
  • ‪M Club - ‬2 min walk
  • ‪Shanghai Street 小街小笼馆 - ‬2 min walk
  • ‪Drystore Espresso - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 160 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features a television in a common area and a banquet hall.
Grab a bite at Footlights, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 6 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17 for children
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 669 out of 1333 reviews
Rating 8 - Good. 453 out of 1333 reviews
Rating 6 - Okay. 140 out of 1333 reviews
Rating 4 - Poor. 40 out of 1333 reviews
Rating 2 - Terrible. 31 out of 1333 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in Mar 2026

8/10 Good

Jamie, Balmain East

Liked: Cleanliness, property conditions & facilities
Room was a bit on the dark & gloomy side and very strange shower configuration, but clean and well maintained. Staff are extremely courteous & attentive and would def consider again for an overnight stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Staff were awesome
Stayed 1 night in Jan 2026

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a fabulous stay at the Grand Chancellor Hotel Melbourne. The room was spotless and very well maintained, the bed was extremely comfortable, and the service was truly exceptional. Staff were friendly, professional, and always happy to help, which made the stay even more enjoyable. I would absolutely stay here again and highly recommend it to anyone visiting Melbourne.
Stayed 2 nights in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. I appreciate the balcony view on the 17th floor
Stayed 3 nights in Dec 2025

10/10 Excellent

Basil

Liked: Cleanliness, amenities, property conditions & facilities
Amazing check in. Arrived very early in the am and excellent service
Stayed 2 nights in Dec 2025

10/10 Excellent

georgia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were polite and professional
Stayed 3 nights in Dec 2025

8/10 Good

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities
I didn't have a chance to try breakfast so can't comment. The room was clean and bed very comfortable, nice modern/updated bathroom with rain shower, however you wouldn't want to be taller than 6ft otherwise you wouldn't fit under the shower. There was a very loud hum from the airconditioner on & off throughout the night and due to the proximity of the building next door, my allocated room had very little natural light.
Stayed 2 nights in Dec 2025

8/10 Good

Bruce

Stayed 2 nights in Dec 2025

10/10 Excellent

Bruno

Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 2 nights in Dec 2025

6/10 Okay

Jawahar

Stayed 2 nights in Dec 2025

8/10 Good

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 6 nights in Dec 2025

10/10 Excellent

benjamin, hamilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, perfect location for theatre, second time staying and will be back again
Stayed 1 night in Dec 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel offers reasonable value for money. The staff were courteous and helpful and the room was pleasant. The design of the bathroom allowed water to splash on the floor and having to step up into a rather narrow shower may cause difficulty for some.
Stayed 1 night in Dec 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, friendly and accommadting staff. Nice and close to the theatre which was an extra bonus.
Stayed 4 nights in Dec 2025

10/10 Excellent

Samyam

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 3 nights in Dec 2025

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Guest Service agent Joan was brilliant when I checked in. This set the tone for the stay. Our room was a lovely corner room with views and a great rainwater showerhead. The hotel was in a great location where we were able to potter over to Chinatown for dinner.
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

6/10 Okay

Ivan

Liked: Cleanliness
Staff in various areas throughout the hotel seemed disinterested in customer service and we stayed for 6 days so we are not being picky. Not a hotel we will be returning to as there are better options available.
Stayed 1 night in Dec 2025

10/10 Excellent

Taichi

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience staying here! The staff were incredibly helpful and always greeted me with a smile. The room was modern, cozy, and cleaned to perfection every day.
Stayed 3 nights in Dec 2025

8/10 Good

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was ok hot food could have been warmer but was ok.
Stayed 2 nights in Nov 2025