Holiday Inn Melbourne Bourke Street Mall by IHG

4.0 star property

Room options

View all photos for 1 King Premium City View

1 King Premium City View

1 King Premium City View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard

Shower, towels

1 King Standard

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard Accessible

1 King Standard Accessible

1 King Standard Accessible

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard City View

1 King Standard City View

1 King Standard City View

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard Courtyard View

1 King Standard Courtyard View

1 King Standard Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Standard

2 Double Standard

2 Double Standard

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Standard City View

2 Double Standard City View

2 Double Standard City View

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Standard Courtyard View

2 Double Standard Courtyard View

2 Double Standard Courtyard View

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Single Standard

2 Single Standard

2 Single Standard

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for 1 King Premium

1 King Premium

1 King Premium

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium Corner City View

1 King Premium Corner City View

1 King Premium Corner City View

  • Sleeps 2
  • 1 King Bed

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About the area

Melbourne

With a stay at Holiday Inn Melbourne Bourke Street Mall by IHG in Melbourne (Melbourne Central Business District), you'll be steps from Bourke Street Mall and 2 minutes by foot from Collins Street. .This hotel is 0.3 mi (0.5 km) from Melbourne Central and 0.6 mi (1 km) from Princess Theatre.

What's nearby

  • Bourke Street Mall - 1 min walk - 0.0 km
  • Collins Street - 2 min walk - 0.2 km
  • Flinders Lane - 3 min walk - 0.3 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Regent Theatre - 5 min walk - 0.5 km

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 9 min walk
  • Melbourne, VIC (MEB-Essendon) - 26 min drive

Restaurants

  • ‪Betty's Burgers - ‬3 min walk
  • ‪Koko Black - Royal Arcade - ‬1 min walk
  • ‪Bench Coffee Co. - ‬1 min walk
  • ‪El Jannah - ‬2 min walk
  • ‪Puzzle Coffee - ‬1 min walk

About this property

Holiday Inn Melbourne Bourke Street Mall by IHG

Holiday Inn Melbourne Bourke Street Mall by IHG offers 273 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 273 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
At Holiday Inn Melbourne Bourke Street Mall by IHG, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour front desk and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
Holiday Inn Melbourne Bourke Street Mall by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 25 per day); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 80 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Nearby parking fee: AUD 25 per day (492 ft away)
  • Rollaway bed fee: AUD 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Melbourne Bourke Mall By Ihg
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel
Holiday Inn Melbourne Bourke Street Mall By Ihg Melbourne
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel Melbourne

Holiday Inn Melbourne Bourke Street Mall by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 96 out of 119 reviews
Rating 8 - Good. 13 out of 119 reviews
Rating 6 - Okay. 4 out of 119 reviews
Rating 4 - Poor. 1 out of 119 reviews
Rating 2 - Terrible. 5 out of 119 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Fabulous: staff - rooms
Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
I arrived and let me checked in early. Front desk staff were friendly and courteous. Neat and clean room. Very close location to the SB19 concert event. Loved my stay with this hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff were friendly and polite
Stayed 1 night in Dec 2025

10/10 Excellent

ANXU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, staff was very friendly and helpful. Location is great in the heart of Melbourne CBD and close to eateries, shops and attractions.
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really great. Perfect location. Room is in great condition.
Stayed 2 nights in Nov 2025

8/10 Good

Emin Bahadir

Stayed 5 nights in Nov 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was only 2 months old and spotless. Lovely staff, lots of nice touches to the room, very convenient for shopping and public transport.
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities
Brand new, great location, \parking was a bit of a pain but aside from that 10/10
Stayed 5 nights in Nov 2025

10/10 Excellent

Tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for CBD shopping! Just a few metres to the Bourke St Mall, but very quiet. The staff were lovely. There was a small problem with one of rooms, it was sorted out quickly with no fuss. The rooms are very nice, clean and super comfortable- I loved that they had two types of pillows on the bed to choose from. I will definitely be staying here again.
Stayed 1 night in Nov 2025

10/10 Excellent

TAEIN

Travelled with family
Liked: Cleanliness, staff & service, amenities
It's good. I think that room is very cleannand staff is very kind.
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has been beautifully renovated and my room was clean and exceptionally comfortable to stay in. I was so impressed by all of the thoughtful details that went into the design of my room and the hotel overall. The staff were also lovely and kind, and the hotel was very conveniently located. I will 1000% be returning to this hotel the next time I'm in Melbourne!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reached around noon time, staff was very nice to let me check in early and even upgrade my room. The room was comfortable and spacious with city view. I had a good rest and a nice breakfast before heading to airport.
Stayed 1 night in Nov 2025

2/10 Terrible

Abdullah

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, even had the plastic striping on the tv from the packaging! Everything feels fresh and new, including bed linen, towels etc. The location is great as it is around the corner from Bourke Street mall, but the rooms are very quiet, you can hardly hear any outside noise. Staff are exceptionally friendly and helpful. Would love to stay again so highly recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at this property, check in / out was a simple process, room was very clean, and the breakfast options available first class.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kate

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Amenities
Clean and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Amenities, property conditions & facilities
Nice rooms, clean
Stayed 4 nights in Oct 2025

10/10 Excellent

Crystal

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 2 nights in Oct 2025

2/10 Terrible

Vijay

Stayed 5 nights in Oct 2025

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Amenities
Excellent location and service .. Rooms were brand new and spotless , highly recommend this property.
Stayed 1 night in Oct 2025