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Holiday Inn Melbourne Bourke Street Mall by IHG

4.0 star property

Photo gallery for Holiday Inn Melbourne Bourke Street Mall by IHG

Restaurant
1 King Premium
Reception
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
296 Little Collins Street, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪1 min walk‬
  • Place, Collins Street
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

1 King Premium City View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Standard

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Standard Accessible

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Standard City View

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Standard Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Double Standard

9.4 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Standard City View

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Standard Courtyard View

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Single Standard

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

1 King Premium

  • Sleeps 2
  • 1 King Bed

1 King Premium Corner City View

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Melbourne

With a stay at Holiday Inn Melbourne Bourke Street Mall by IHG in Melbourne (Melbourne Central Business District), you'll be steps from Bourke Street Mall and 6 minutes by foot from Melbourne Central. .This hotel is 0.1 mi (0.2 km) from Collins Street and 0.6 mi (1 km) from Princess Theatre.

What's nearby

  • Bourke Street Mall - 1 min walk - 0.0 km
  • Melbourne Town Hall - 2 min walk - 0.2 km
  • Flinders Lane - 3 min walk - 0.3 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Regent Theatre - 5 min walk - 0.5 km

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 9 min walk
  • Melbourne, VIC (MEB-Essendon) - 26 min drive

Restaurants

  • ‪Betty's Burgers - ‬3 min walk
  • ‪Koko Black - Royal Arcade - ‬1 min walk
  • ‪Bench Coffee Co. - ‬1 min walk
  • ‪El Jannah - ‬2 min walk
  • ‪Puzzle Coffee - ‬1 min walk

About this property

Holiday Inn Melbourne Bourke Street Mall by IHG

Holiday Inn Melbourne Bourke Street Mall by IHG offers 273 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 273 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
At Holiday Inn Melbourne Bourke Street Mall by IHG, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour front desk and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
Holiday Inn Melbourne Bourke Street Mall by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 25 per day); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 80 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Nearby parking fee: AUD 25 per day (492 ft away)
  • Rollaway bed fee: AUD 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Melbourne Bourke Mall By Ihg
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel
Holiday Inn Melbourne Bourke Street Mall By Ihg Melbourne
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel Melbourne

Holiday Inn Melbourne Bourke Street Mall by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 108 out of 133 reviews
Rating 8 - Good. 15 out of 133 reviews
Rating 6 - Okay. 4 out of 133 reviews
Rating 4 - Poor. 1 out of 133 reviews
Rating 2 - Terrible. 5 out of 133 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Fabulous: staff - rooms
Stayed 3 nights in Dec 2025

8/10 Good

Eric Charles, Erskine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We did not eat at the hotel but can commend the hotel for excellent shopping and cafes across the street. Tramnstop only 100m away. Very quiet. No view, only of building only 4 m away. Great staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Leanne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean quiet and the staff are very friendly.
Stayed 1 night in Dec 2025

2/10 Terrible

Lucas

Disliked: Staff & service
Couldn't let me in because of no physical card only card on phone didn't move a mussle to try help was left to sleep on street.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathon

Stayed 4 nights in Dec 2025

8/10 Good

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hi The king room was for disabled so the bathroom didnt have enough hangers or space put the towels The water tap for shower i put it on middle to have warm water. It came out alternatly from very hot to cold. So the correct flow of temperature fluctuating . The rest was good and AI service on the phone was great!
Stayed 3 nights in Dec 2025

6/10 Okay

Coleen Esther

Disliked: Cleanliness
Make sure the room is dust free or clean when customers check-in
Stayed 2 nights in Dec 2025

10/10 Excellent

Jie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and tidy, nice service and stuff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and nice staff.
Stayed 7 nights in Dec 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, comfortable new hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

siong tuing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Newly opened around August 2025. Great location and close to everything.
Stayed 1 night in Dec 2025

8/10 Good

KC

Stayed 1 night in Dec 2025

10/10 Excellent

Abhilash

Stayed 3 nights in Dec 2025

10/10 Excellent

Shannon

Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 2 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was immaculate, staff were friendly and helpfully and the food was wonderful. Location is awesome thank you.
Stayed 1 night in Dec 2025

10/10 Excellent

Zoey

Stayed 1 night in Dec 2025

10/10 Excellent

Nikita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was amazing, the whole place was clean and tidy. Absolutely perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Anna

Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Stayed 4 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful and attentive staff. Rooms are comfortable and cozy with everything you need.
Stayed 1 night in Dec 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not able to eat breakfast
Stayed 3 nights in Dec 2025