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Best Western Melbourne City

Hotel Class
3.5 out of 5

Information

Reviews

4.2 / 5Very Good
3,218 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    SEA LIFE Melbourne
    3 min walk
  • Popular Location
    Melbourne Convention and Exhibition Centre
    5 min walk
  • Popular Location
    Crown Casino and Entertainment Complex
    6 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    19 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Shoebox

    4.2/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Double Shoebox

    More details
  • Standard Twin Room

    4.8/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Twin Standard

    More details
  • Double With Double Bed

    More details
  • Standard King Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Trio Room

    4.3/5 guest room rating

    Room Amenities

    • Sleeps 3
    More details
  • Courtyard Room - Pet Friendly

    Room Amenities

    • Sleeps 2
    More details
  • Double Courtyard

    More details
  • Triple Standard Trio

    More details
  • Rooftop Apartment

    Room Amenities

    • Sleeps 2
    More details
  • Matchbox

    4.5/5 guest room rating

    Room Amenities

    • Sleeps 1
    More details

About this area

Melbourne

Located in Melbourne, Best Western Melbourne City is in the city center and near a metro station. Eureka Tower and Federation Square are notable landmarks, and the area's natural beauty can be seen at Royal Botanic Gardens and Carlton Gardens. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    SEA LIFE Melbourne - 3 min walk
  • Popular Location
    Melbourne Convention and Exhibition Centre - 5 min walk
  • Popular Location
    Crown Casino and Entertainment Complex - 6 min walk
  • Popular Location
    Eureka Tower - 15 min walk
  • Popular Location
    Marvel Stadium - 15 min walk

Getting around

  • Southern Cross Station - 6 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 19 min drive

Restaurants

  • Oliviers Cafe – Café with a bar offering local cuisine. Serves breakfast, brunch, and dinner daily, happy hour available.

About this property

Best Western Melbourne City

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Melbourne Convention and Exhibition Centre
This hotel features a restaurant, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include a rooftop terrace, self parking, and concierge services. All 114 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, plasma TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Best Western Melbourne City offers 114 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 32-inch plasma televisions come with premium cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Policies

Check-in

Check-in between 3 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of AUD 30 per pet, per night
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Self parking fee: AUD 35.00 per day (in/out privileges)
  • Nearby parking fee: AUD 35 per night
  • Pet fee: AUD 30 per pet, per night
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Pensione Hotel Melbourne
  • Pensione Hotel
  • Pensione Melbourne
  • Pensione
  • Pensione Hotel Melbourne - By 8 Melbourne
  • Pensione Boutique Hotel Melbourne
  • Best Western Melbourne City Hotel
  • Pensione Boutique Hotel Melbourne
  • Best Melbourne City Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: AUD 35.00 per day
  • Parking height restrictions apply

Food and drink

  • Continental breakfast available for a fee 7 AM–12:30 PM on weekdays and 7:30 AM–12:30 PM on weekends: AUD 15 for adults and AUD 15 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Spanish

Outdoors

  • BBQ grill(s)
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Books
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe

Nearby activities

Activities

  • Fitness center (discounted access)

Where to eat

  • Oliviers Cafe – Café with a bar offering local cuisine. Serves breakfast, brunch, and dinner daily, happy hour available.
4.2

Very Good

5 - Excellent
1,294
4 - Good
1,351
3 - Okay
415
2 - Mediocre
106
1 - Poor
52
4.3
Cleanliness
4.4
Service and Staff
3.8
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 1 night in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff helpful and ceourteous just good place to stay

Stayed 1 night in Sep. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

It was fine staff were friendly leftalone to enjoy your stay and late checkout at 1pm for $20 etraa winner

Stayed 1 night in Sep. 2019

3/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

Tiny room. Tiny courtyard.. tiny everything no meals or room service

Stayed 1 night in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug. 2019

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