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Alto Hotel on Bourke

Property class: 4

Photo gallery for Alto Hotel on Bourke

Exterior
Reception
One Bedroom Apartment - Spa | Living area
Deluxe Two Bedroom Apartment
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
636 Bourke Street, Melbourne, VIC, 3000
  • Place, SEA LIFE Melbourne
    ‪7 min walk‬
  • Place, Marvel Stadium
    ‪9 min walk‬
  • Place, Bourke Street Mall
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

Queen Studio

  • Sleeps 2

Studio King or Twin Apartment

  • Sleeps 2

View all photos for Petite Queen Room

Petite Queen Room

Petite Queen Room

8.8 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King or Twin Studio

King or Twin Studio

King or Twin Studio

7.6 out of 10
Good
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for King Studio Plus

King Studio Plus

King Studio Plus

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds

View all photos for Queen Studio

Queen Studio

Queen Studio

8.4 out of 10
Very good
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for One Bedroom Apartment - Spa

One Bedroom Apartment - Spa | Living area

One Bedroom Apartment - Spa

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living room

Standard Two Bedroom Apartment

7.8 out of 10
Good
(6 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Two Bedroom Apartment

Superior Two Bedroom Apartment | Living area

Superior Two Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Balcony

Deluxe Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio King Plus Apartment

Pillow-top beds, in-room safe, desk, laptop workspace

Studio King Plus Apartment

  • Sleeps 3

View all photos for One Bedroom Apartment

Shower, rainfall showerhead, free toiletries, hair dryer

One Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedroom Delux Apartment

Shower, rainfall showerhead, free toiletries, hair dryer

Two Bedroom Delux Apartment

  • Sleeps 5

View all photos for Two Bedroom Sleepover-Shared Entry

Pillow-top beds, in-room safe, desk, laptop workspace

Two Bedroom Sleepover-Shared Entry

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Business Queen Suite

  • Sleeps 2

Executive Queen Room - Non-Smoking

  • Sleeps 2

View all photos for One Bedroom SPA Apartment

Private kitchen

One Bedroom SPA Apartment

  • Sleeps 3

Petite Queen Room

  • Sleeps 2

Standard Two-Bedroom Apartment

  • Sleeps 5

View all photos for Superior Two Bedroom Apartment

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Two Bedroom Apartment

  • Sleeps 5

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About the area

Melbourne

With a stay at Alto Hotel on Bourke, you'll be centrally located in Melbourne, within a 10-minute walk of SEA LIFE Melbourne and Marvel Stadium. .This hotel is 0.7 mi (1.2 km) from Crown Casino and 1 mi (1.5 km) from Melbourne Convention and Exhibition Centre.

What's nearby

  • SEA LIFE Melbourne - 7 min walk - 0.6 km
  • Marvel Stadium - 9 min walk - 0.8 km
  • Melbourne Central - 10 min walk - 0.9 km
  • Crown Casino - 10 min walk - 0.9 km
  • Bourke Street Mall - 12 min walk - 1.0 km

Getting around

  • Southern Cross Station - 3 min walk
  • Flagstaff Station - 9 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Hungry Jack's - ‬2 min walk
  • ‪Higher Ground - ‬4 min walk
  • ‪Mövenpick Café on Spencer - ‬2 min walk
  • ‪Mail Exchange Hotel - ‬2 min walk

About this property

Alto Hotel on Bourke

Alto Hotel on Bourke offers 50 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 50 guestrooms featuring refrigerators and iPod docking stations. Your room comes with a pillowtop bed. 40-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; AUD 20 to 20 for adults and AUD 20 to 20 for children
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Beaux Arts architecture
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 85.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 20 to 20 for adults, and AUD 20 to 20 for children
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 50 per day
  • Crib (infant bed) fee: AUD 85.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alto Bourke
Alto Bourke Melbourne
Alto Hotel
Alto Hotel Bourke
Alto Hotel Bourke Melbourne
Alto Hotel Melbourne
Alto Bourke
Alto Hotel on Bourke Hotel
Alto Hotel on Bourke Melbourne
Alto Hotel on Bourke Hotel Melbourne

Alto Hotel on Bourke Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Tom

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a good stay overall. The room suited exactly what we needed for a quick CBD visit, mainly just a place to sleep. It had nice amenities, a comfortable bed, and a spacious shower, which was a highlight. The room was generally clean, though it could probably do with a more thorough clean in some areas. Parking was limited, but it was secure and ultimately convenient. The staff were all friendly and helpful with check-in/out.
Stayed 1 night in Apr 2026

4/10 Poor

Jack

Disliked: Cleanliness, amenities
Room was not clean. Parking restrictions were not clear and we ask for late return, the desk agent said that it was ok, upon return they complained. They are a part time hotel staff,thats inconvenient.
Stayed 7 nights in Jan 2026

2/10 Terrible

Philip

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Hotel was 4 star rated. However the property is quite old. Good location, can walk everywhere and close to station. Unfortunatey we left our bags in "secure storage". When we came back in the afternoon one of our bags had been opened and valuuable item stolen. Manager said he spoke to staff and they knew nothing about it. I would not recommend staying here. Thus soured our experience with this hotel. We have never had thus happen before over many hotel stays in Aus or overseas.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ravindra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel
Stayed 4 nights in Jan 2026

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Cleanliness
Didn’t realise you needed to put up a sign on the door saying you wanted your room serviced. I’m familiar with putting up a Do Not Disturb sign but didn’t expect a Service Please sign to be needed. There were 3 air conditioning units and they were temperamental. Sometimes they did and didn’t work. Good kitchen facilities but unfortunately the pan was scratched up beyond safe to use. Location was excellent. Very close to trams and although onsite parking was small, I liked that it was locked and onsite.
Stayed 4 nights in Dec 2025

10/10 Excellent

Vitaliy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good clean rooms, helpful staff.
Stayed 3 nights in Jan 2026

4/10 Poor

shabnam, Vancouver

Disliked: Cleanliness, amenities, property conditions & facilities
The photos were not what we've experienced in person. Only the location was good
Stayed 4 nights in Dec 2025

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness
Clean room, pleasant staff and convenient location.
Stayed 2 nights in Dec 2025

6/10 Okay

Clive

Travelled with family
Disliked: Staff & service
The rooms are just ok, cheaply renovated. The older gentleman that checked me in on Christmas day lacked any customer service etiquette. No cooked breakfast available, instead they direct you to a burger restaurant! No other on site services available, dont be fooled by "gym close by" etc. Dont expect anything more than a basic room and dont pay anything more than $200/night. You can do a lot better in Melbourne CBD.
Stayed 3 nights in Dec 2025

6/10 Okay

Soh

Travelled with family
Disliked: Cleanliness
The rooms are not ready for us even though check in was 2pm and we went back at nearly 3pm. The staff was still adding the finishing touches to the 2 of the 3 rooms we booked. We requested for baby cot in 1 of the rooms and the staff took a long time to figure how to set up. The cot lacked mattress in the end. The 3 rooms all looked dated. They were also not cleaned well. One of us sneezed continuously upon entering one of the rooms. There were biscuit crumbs on some dining chairs. At least 1 sofa chairs was already damaged when we checked in and not removed. The location was convenient.
Stayed 2 nights in Dec 2025

6/10 Okay

Alan

Stayed 3 nights in Dec 2025

10/10 Excellent

Diane

Liked: Amenities, property conditions & facilities
Was great would stay again
Stayed 4 nights in Dec 2025

6/10 Okay

Nicole

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Location great. Staff were nice. Room was average - carpet stained, tea towel was used, shower screen had huge crack in it, surfaces looked like hadn't been wiped down. Missing whole shutter on window. Unlikely to stay here again considering amount paid for the night.
Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a good location with easy access to the Skybus, the tram and Marvel Stadium. Despite being so central, it's quiet and peaceful. Super comfy bed. We stay here just about every time we come to Melbourne for an event.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alana

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Staff were brilliant! Loved our stay at Alto!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Imelda

Liked: Cleanliness, property conditions & facilities
Excellent location , very clean ideal for a short visit to Melbourne
Stayed 3 nights in Nov 2025

10/10 Excellent

Raul

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
The Hotel was clean quiet and close to transport.
Stayed 4 nights in Nov 2025

8/10 Good

Jacqueline

Fabulous location in the heart of everything
Stayed 4 nights in Nov 2025

10/10 Excellent

kellee

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were really helpful
Stayed 3 nights in Nov 2025

8/10 Good

Joel

Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfy bed- quite room
Stayed 1 night in Nov 2025

10/10 Excellent

Shara

Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 3 nights in Nov 2025