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Hotel H2O

4.0 star property

Photo gallery for Hotel H2O

Aerial view
Bar (on property)
Family Room
Reception
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
Luneta, (Behind the Quirino Grandstand), Manila, 1000
  • Place, Manila Ocean Park
    ‪1 min walk‬
  • Place, Rizal Park
    ‪5 min walk‬
  • Place, U.S. Embassy
    ‪8 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for Bayview King Room

Bayview King Room

Bayview King Room

8.8 out of 10
Excellent
(5 reviews)
  • Bay view
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed OR 3 Single Sofa Beds

View all photos for Family Room, Multiple Beds, Bay View

Family Room, Multiple Beds, Bay View

Family Room, Multiple Beds, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Sofa Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds

Superior Room, 2 Single Beds, Park View

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Park View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds, Park View

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds, Sea View

Standard Twin Room, 2 Single Beds, Sea View

Standard Twin Room, 2 Single Beds, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Aqua Room

Aqua Room

Aqua Room

8.2 out of 10
Very good
(24 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Manila

With a stay at Hotel H2O in Manila (Ermita), you'll be steps from Manila Ocean Park and 8 minutes by foot from Rizal Park. .This spa hotel is 0.5 mi (0.8 km) from U.S. Embassy and 4.1 mi (6.5 km) from SM Mall of Asia.

What's nearby

  • Manila Ocean Park - 1 min walk - 0.0 km
  • Quirino Grandstand - 2 min walk - 0.2 km
  • Rizal Park - 5 min walk - 0.4 km
  • U.S. Embassy - 8 min walk - 0.7 km
  • Robinson's Place - 12 min walk - 1.1 km

Getting around

  • Manila Paco Station - 4 min drive
  • United Nations LRT Station - 19 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • ‪The Lobby Lounge - ‬6 min walk
  • ‪Cafe Ilang-Ilang - ‬5 min walk
  • ‪Cafe Rizal - ‬5 min walk
  • ‪Imperial Court - ‬4 min walk
  • ‪Tap Room - ‬5 min walk

About this property

Hotel H2O

Bayside hotel with a full-service spa connected to a shopping center in Manila
Hotel H2O offers 147 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zenyu Eco Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub.
Make yourself at home in one of the 147 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride on the shuttle (surcharge), which operates within 10 meters.
Grab a bite to eat at the Makan Makan Food Village, a restaurant where you can take in the ocean view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Planning an event in Manila? This hotel has 4413 square feet (410 square meters) of space consisting of a conference center and 10 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Makan Makan Food Village - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 metres
  • Parking on site (PHP 100 per stay)
  • Valet parking on site (PHP 55 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 599 for adults and PHP 299 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Makan Makan Food Village

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (4,413 square foot of space)

Outdoors

  • On the bay

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (51 centimetre high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: PHP 2000
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1500.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 599 for adults and PHP 299 for children
  • Self parking fee: PHP 100 per stay
  • Valet parking fee: PHP 55 per night
  • Early check-in fee: PHP 2000 (subject to availability)
  • Late check-out fee: PHP 2000 (subject to availability)
  • Rollaway bed fee: PHP 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Free in-room WiFi has a 2-device limit

Property is also known as

H2O Hotel
H2O Manila
Hotel H2O
Hotel H2O Manila
Hotel H2O Hotel
Hotel H2O Manila
Hotel H2O Hotel Manila

Hotel H2O Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 1003 reviews
Rating 8 - Good. 316 out of 1003 reviews
Rating 6 - Okay. 172 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Roger, Palmdale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed in dining options. Restaurants close by 5pm. And the one restaurant we went to was out of chicken, beef, vegetables. But the soup was good
Stayed 5 nights in Oct 2025

10/10 Excellent

Craig

Stayed 5 nights in Oct 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Nicholas

Disliked: Cleanliness
Not recommended for relaxation, too much is going.
Stayed 1 night in Oct 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Gem, Cherry Hill

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated, bugs all over and just overall not very well kept. Staff was very accommodating which made up for the rest. But it’s clear they are overworked and understaffed
Stayed 2 nights in Oct 2025

4/10 Poor

Kevan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Water Coolers were all broken on 2nd floor asked 3 times to fix Would never stay here again the worst place I have stayed in the Philippines notiing done
Stayed 3 nights in Oct 2025

6/10 Okay

Douglas, FPO Ap

Travelled with partner
Liked: Staff & service, amenities
Staff was great but dinnng areas closed at 4 pm. Others closed at 6 pm. Nothing to do after 6 pm.
Stayed 3 nights in Oct 2025

6/10 Okay

Adrian

Travelled with partner
Liked: Property conditions & facilities
The fish tank wall in the room was definitely worth coming for. The staff were hard to understand at check in as she spoke very quickly. Despite 3 remotes in the room we could not shut the blinds down for the fish tank. A cockroach ran underneath the French toast during breakfast, which was not worth what they charged. It’s the safest looking neighbourhood at night with limited street lights and homeless people outside the hotel entrance gate.
Stayed 1 night in Sep 2025

8/10 Good

Yuya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good staff and nice rooms
Stayed 2 nights in Sep 2025

2/10 Terrible

Jamal

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Sandra

The was no visitor information, and the front desk could not provide any info. Told me to go online. The location was clean and safe. There was no information in the room as to service nor how to operate tv. This repetitive music kept going on and on in the hallway.
Stayed 2 nights in Sep 2025

8/10 Good

Rosalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 7 nights in Aug 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When we arrived around 9:15 pm, there was no one anywhere around. Our taxi driver was worried to leave us there, and when we used the provided phone at the desk to call the concierge, they told us to walk up to the third-floor reception. Our room was clean, and the view over the bay was magnificent. We appreciated the drinking water in the hallways. We were grateful that we could still order room service on the night that we arrived. But breakfast was expensive and just mediocre. Overall, it was.... fine. During the day, there were lots of people around to visit the water park, but it was dark and a little creepy at night.
Stayed 2 nights in Aug 2025

8/10 Good

Elarde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs an upgrade. The kids enjoyed the outdoor water park. Staff are helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite hotel room ever

I think that this was my favorite hotel room ever! One entire wall over the bed was an aquarium with beautiful tropical fish swimming around, hanging out, generally doing what fish do. It was so much fun! The other wall was mirrored, so it seemed even bigger than what I’d guess is a 12 foot long and 8 foot high aquarium. The bed was comfy and had padding around the bed making it comfortable to sit and take off shoes etc. The rest of the room was well appointed and large. There was an indirect light that went on with movement, so you don’t have to find a light if you get up in the middle of the night. My only nits were not having an electrical plug closer to the bed and an aging, but serviceable shower. The amenities were generous and the view of the harbor from the hotel restaurant is lovely, especially at sunset. I’ll come back in a nanosecond.
A portion of the aquarium, photo taken from my bed. So cool!
Stayed 3 nights in Aug 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I real love the Hotel and staff. But my dislike was no face towels in the rooms and no beef on the breakfast menu
Stayed 2 nights in Aug 2025

6/10 Okay

Grace

Disliked: Staff & service
In all honesty, the hotel and the services were all ok. Let me start off with the pictures that the hotel shows. The hotel shows the room all nice, clean and almost a feeling of full of energy. Upon arriving at the room, the beds in the pictures of the hotel show animals shaped like animals, and the picture also showed the beds having some kind of purple thing, i cant remmber what it was called but
Stayed 5 nights in Jul 2025

2/10 Terrible

ELOISA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Please do not book. Roach infested property, noisy since it is inside a theme park. Neighboring space not walkable.
Stayed 3 nights in Aug 2025

8/10 Good

Analyn

Limited food options especially for children meal
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Service was very good
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family

Beds

I booked a room with 1 king and 3 sofabeds but was given a smaller room with only 2 sofabeds and 1 kung bed. They have to put an extra bed that makes it too crowded
Stayed 1 night in Jul 2025

6/10 Okay

James

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel but let down by the crowds. Room was top-notch. Property was in tip-top shape. Location was great. Room service leaves much to be desired with at times as I've had to make 4 phone calls and wait 30mins for extra bath towels. Regarding check in and check out, the staff although were pleasant and professional seemed overwhelmed I believe due to the sheer number of people needing to be processed. Our neighbouring room decided to have a karaoke session until the wee hours of the morning and so my wife and kids struggled to stay asleep. Staff did attend to this crisis promptly. Again, the crowds getting around the property I felt was rude, rushing in and out of lifts and just couldn't care less about other patrons around them. My kids wanted to stay another night but we've had enough of the people.
Stayed 1 night in Jul 2025