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I’M Hotel

5.0 star property

Photo gallery for I’M Hotel

Outdoor pool, pool loungers
Balcony
Bar (on property)
Prestige
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Housekeeping

Explore the area

Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Glorietta Mall
    ‪19 min walk‬
  • Greenbelt Shopping Mall
    ‪19 min walk‬
  • Bonifacio High Street
    ‪4 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Prestige

Prestige

Prestige

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout curtains

Indulgence Room

8.6 out of 10
Excellent
(10 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Studio

Classic Studio

Classic Studio

8.2 out of 10
Very good
(32 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Executive Prestige - Twin

Executive Prestige - Twin

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Executive Prestige - King

Executive Prestige - King

8.4 out of 10
Very good
(6 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

City Garden GRAND Hotel

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, (1409)
The price is AU$109
for 1 room
includes taxes & fees
5 July - 6 July
City Garden GRAND Hotel

About the area

Makati

With a stay at I’M Hotel, you'll be centrally located in Makati, a 3-minute drive from Greenbelt Shopping Mall and 9 minutes from SM Mall of Asia. .This luxury hotel is 5.2 mi (8.3 km) from U.S. Embassy and 8.6 mi (13.8 km) from SM North EDSA.

What's nearby

  • Glorietta Mall - 19 min walk - 1.7 km
  • Greenbelt Shopping Mall - 19 min walk - 1.7 km
  • St Luke's Medical Center Global City - 4 min drive - 3.6 km
  • Bonifacio High Street - 4 min drive - 3.9 km
  • Fort Bonifacio - 5 min drive - 3.9 km

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • ‪Tien Ma's Taiwanese Cuisine - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Firefly Roofdeck Bar - ‬1 min walk
  • ‪Antidote Gastropub - ‬1 min walk

About this property

I’M Hotel

Luxury hotel with 4 restaurants and a full-service spa
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Make yourself at home in one of the 434 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Makati? This hotel has 1830 square feet (170 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
I’M Hotel has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2000 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 533 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Stayed 3 nights in Feb 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work there, like ricky security and Dexter front desk
Stayed 13 nights in Mar 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

LOUIS E, MUDD

Liked: Cleanliness, staff & service, property conditions & facilities
Not worth the money
Stayed 1 night in Mar 2025

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay but a bit too pricey
Stayed 2 nights in Mar 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Decent but not great

Average. Weird practice of holding you up so that they can check the room before you check out. It takes about 5 -7 min for them to do that. No hotel does that. Hotel room AC was really rumbling loudly all night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cedric

Stayed 1 night in Feb 2025

8/10 Good

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop deck view of the city was amazing.
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort

Not a 5 star hotel

The toileteries are low quality and really small sizes. There is no liquid soap. The AC can not refresh properly and the towels are clean but not tidy. Besides you habe a small bottle to refill rather than complementary water. It is ok but not a five star hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Houman

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities

Average

Service at reception was a little slow. Room AC temp was uncontrollable. Had to switch it off as it was freezing. Very stale damp smell in the room.
Stayed 2 nights in Feb 2025

6/10 Okay

Ronald Joseph, Everett

Liked: Cleanliness, amenities, property conditions & facilities
My wife went to the spa for a 4 hr package of services. Attendant did not explain what order of services will be given. No overview what to expect. Attendant entered the room without announcing herself as my wife was changing surprising her. During a scrub attendant was not discreet making my wife feel very uneasy and uncomfortable. It was not a relaxing experience for her. At checkout, front desk asked me to wait for 5 mins for Housekeeping “to check if we left anything in the room.” In fact the check was to see if they can charge me more for incidentals. Even though they have my credit card just for that reason. I would have preferred that they just charge the card and be upfront about it and let us go on our way. Not asking me to wait for the housekeeping to inspect the room. The staff can improve in their customer service and courtesy. Re the spa, why have only one attendant to give all the services in that 4 hrs? That is too much work for one person.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch service

Clean, modern chic style hotel with attentive staff. Clean safe hotel with a great pool area, rooftop lounge and Clean spacious rooms
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I stayed here and it has gotten better. Great pool and right next to street with great food bars and nightlife.
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay and also facilitates
Stayed 1 night in Feb 2025

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities
They charge me $100 for early check-in. They charge for guest after 10 PM. No complementary water in your room just petty.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 3 nights in Feb 2025

8/10 Good

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
good location very helpful staff
Stayed 5 nights in Feb 2025

6/10 Okay

Wayne, Toronto

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Dante

Stayed 2 nights in Feb 2025

8/10 Good

Russell, Auburn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff seems a little cold and like they wanna make money on the five and dime stuff
Stayed 1 night in Feb 2025

10/10 Excellent

Casey

Stayed 5 nights in Feb 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rob

Stayed 3 nights in Feb 2025