See all properties
Save

I’M Hotel

5.0 star property

Photo gallery for I’M Hotel

Lobby sitting area
Creator video - submitted by Pack&Travel
Outdoor pool, pool loungers
Balcony
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Place, Century City
    ‪2 min walk‬
  • Place, Makati City Hall
    ‪8 min walk‬
  • Place, Power Plant Mall
    ‪9 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪11 min drive‬

Room options

View all photos for Indulgence

Minibar, in-room safe, desk, blackout curtains

Indulgence

  • Sleeps 2

View all photos for Classic Studio

Classic Studio

Classic Studio

8.4 out of 10
Very good
(38 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout curtains

Indulgence Room

8.6 out of 10
Excellent
(17 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige

Prestige

Prestige

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Prestige - King

Executive Prestige - King

Executive Prestige - King

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

  • City view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 4 Single Beds

View all photos for Executive Prestige - Twin

Executive Prestige - Twin

Executive Prestige - Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Executive Suite

Minibar, in-room safe, desk, blackout curtains

Two Bedroom Executive Suite

  • Sleeps 8

View all photos for Classic Studio

Minibar, in-room safe, desk, blackout curtains

Classic Studio

  • Sleeps 3

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout curtains

Indulgence Room

  • Sleeps 3

View all photos for Premier Suite

Minibar, in-room safe, desk, blackout curtains

Premier Suite

  • Sleeps 5

View all photos for Prestige Room

Minibar, in-room safe, desk, blackout curtains

Prestige Room

  • Sleeps 2

View all photos for One Bedroom Executive Suite

Minibar, in-room safe, desk, blackout curtains

One Bedroom Executive Suite

  • Sleeps 5

Similar properties

Lobby
City Garden GRAND Hotel
  • Pool
  • Spa pool
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 1,760 reviews
The price is AU$103
includes taxes & fees
1 Apr - 2 Apr
City Garden GRAND Hotel

About the area

Makati

With a stay at I’M Hotel, you'll be centrally located in Makati, a 3-minute drive from Greenbelt Shopping Mall and 9 minutes from SM Mall of Asia. .This luxury hotel is 4.8 mi (7.7 km) from Newport World Resorts and 5.2 mi (8.3 km) from U.S. Embassy.

What's nearby

  • Century City - 2 min walk - 0.2 km
  • Makati Museum - 6 min walk - 0.6 km
  • Makati City Hall - 8 min walk - 0.7 km
  • Power Plant Mall - 9 min walk - 0.8 km
  • Greenbelt Shopping Mall - 18 min walk - 1.5 km

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Firefly Roofdeck - ‬1 min walk
  • ‪Next Door Noodles by North Park - ‬1 min walk
  • ‪Chinese Beef Noodle House - ‬1 min walk

About this property

I’M Hotel

I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Make yourself at home in one of the 434 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Makati? This hotel has 1830 square feet (170 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
I’M Hotel has 4 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2252.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2252.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1005 reviews
Rating 8 - Good. 243 out of 1005 reviews
Rating 6 - Okay. 112 out of 1005 reviews
Rating 4 - Poor. 55 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms was clean and nice, had 2 rooms next to each other, had a smell to the rooms, pillows had a strong odor( they need to be washed not just pillow case changes because the odor comes through still). Drains need to be cleaned out. They offer a free 30 min massage coupon and a free dessert when you check in.To redeem the free desert you have to leave a 5 star review. Staff and housekeeping was very friendly and attentive.
Stayed 5 nights in Dec 2025

10/10 Excellent

LUIS MANUEL

Stayed 2 nights in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Great location, nightlife near, stores and restaurants near. Amazing pool with great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Avelardo

Stayed 1 night in Dec 2025

8/10 Good

Martin

Stayed 2 nights in Dec 2025

10/10 Excellent

Orlando

Stayed 3 nights in Dec 2025

8/10 Good

Dale

Stayed 2 nights in Dec 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Great location in the heart of Makati, near the Powerplant Mall and the Ayala Greenbelt malls, a street food bazaar, and a lot of fun bars. The rooms were nice - we stayed in an upgraded king room and it was very spacious. Staff were all very friendly. A great experience!
Stayed 4 nights in Dec 2025

10/10 Excellent

Michail

Stayed 7 nights in Dec 2025

10/10 Excellent

Colin

Stayed 1 night in Dec 2025

10/10 Excellent

Carl

Stayed 2 nights in Dec 2025

6/10 Okay

Kob

Stayed 7 nights in Nov 2025

10/10 Excellent

Jan Erik

Stayed 1 night in Dec 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Elsa

They are not considerable and they didn’t return my cash deposit
Stayed 1 night in Dec 2025

10/10 Excellent

Loc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and spotless. Staff were very courteous
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, very helpful and accommodating. Rooms are very spacious, clean, and comfortable. A/C was very responsive. Pool and rooftop bar are great pluses— did not expect to enjoy it that much. Also spa area was a nice surprise.
Stayed 1 night in Dec 2025

8/10 Good

Corinthia

Liked: Cleanliness, staff & service
I would have given this hotel 5 stars, however I strongly disagree with the policy requiring staff to personally cover the cost when an invoice isn’t provided. And the fact that you tape this sign at each front desk monitor for guests to see is a terrible reflection on management and not the employees: "ASK FOR INVOICE If we don't hand you an invoice, your order/service is free. Our staff will be accountable for covering the cost." Holding employees financially responsible for missing invoices is unfair and unacceptable. Policies should support staff—not threaten their wages. This creates fear, not accountability.
The staff was exceptional, so they don't deserve to live under this threat.
My room was about $125/night. I can only imagine if an employee has to pay for this, given this is probably an entire month's salary for them.
Stayed 1 night in Nov 2025

6/10 Okay

Robert, KOROR

Disliked: Property conditions & facilities
The whole place is run down bad bed bad pillow house keeping is bad not drinking water in the room un believable it is not worth the money city harder have better rate
Stayed 3 nights in Nov 2025

10/10 Excellent

Kym

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay I would strongly recommend to all my friends and family and I plan on staying there again when I return
Stayed 3 nights in Sep 2025

8/10 Good

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, Paulo is the front manager and does a great job of making sure the hotel delivers a great service
Stayed 9 nights in Oct 2025

10/10 Excellent

Danie Rose

Stayed 2 nights in Nov 2025

10/10 Excellent

Rene, Ashford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upmarket hotel, with great facilities. The room was large and very upmarket, with a great view of the city from the floor I was on. The staff were friendly and helpful and the selection at breakfast was broad. I was a little disappointed with the choices available at rooftop bar, and decided to go elsewhere. The local area is very lively and may not be wholly safe, but if you stick to the main streets it should be OK. I had no problems.
Stayed 3 nights in Nov 2025

10/10 Excellent

Darren, Chesham

Stayed 2 nights in Nov 2025

6/10 Okay

Stephen

Stayed 4 nights in Nov 2025