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I’M Hotel

5.0 star property

Photo gallery for I’M Hotel

Lobby sitting area
Creator video - submitted by Pack&Travel
Front of property
Outdoor pool, pool loungers
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Place, Century City
    ‪2 min walk‬
  • Place, Makati City Hall
    ‪8 min walk‬
  • Place, Power Plant Mall
    ‪9 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Studio

Classic Studio

Classic Studio

8.4 out of 10
Very good
(36 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout curtains

Indulgence Room

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige

Prestige

Prestige

  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Prestige - King

Executive Prestige - King

Executive Prestige - King

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • City view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

  • City view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Prestige - Twin

Executive Prestige - Twin

Executive Prestige - Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Makati

With a stay at I’M Hotel, you'll be centrally located in Makati, within a 5-minute drive of Greenbelt Shopping Mall and Glorietta Mall. .This luxury hotel is 4.7 mi (7.6 km) from SM Mall of Asia and 3.2 mi (5.2 km) from Fort Bonifacio.

What's nearby

  • Century City - 2 min walk - 0.2 km
  • Makati City Hall - 8 min walk - 0.7 km
  • Power Plant Mall - 9 min walk - 0.8 km
  • Ayala Center - 16 min walk - 1.4 km
  • Greenbelt Shopping Mall - 18 min walk - 1.5 km

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Firefly Roofdeck - ‬1 min walk
  • ‪Next Door Noodles by North Park - ‬1 min walk
  • ‪Chinese Beef Noodle House - ‬1 min walk

About this property

I’M Hotel

Luxury hotel with 4 restaurants, near Greenbelt Shopping Mall
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Make yourself at home in one of the 434 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Makati? This hotel has 1830 square feet (170 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
I’M Hotel has 4 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2000 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Grace

Stayed 3 nights in Nov 2025

8/10 Good

Arvin

Stayed 2 nights in Nov 2025

8/10 Good

Steve Maurice

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, new hotel. Excellent staff. Pool is very cool.
Stayed 3 nights in Oct 2025

10/10 Excellent

Collin

Stayed 3 nights in Oct 2025

2/10 Terrible

JAnthony

Travelled with partner
Disliked: Property conditions & facilities
Unsafe, hostile, and predatory. Avoid. This was the worst hotel experience I’ve ever had. Front desk and door staff acted like guards, not hosts—openly rude from check-in to check-out. The room’s large blinds collapsed onto me, leaving a bruise on my shoulder; no apology, no help. Staff then refused to let my partner leave until I checked out, and tried to charge 9,000 pesos for what they called a “small stain” on the sheets. As a business owner, I hate leaving reviews that could hurt a business—and this is the first bad hotel review I’ve ever written. I travel a lot, and this ranks at the bottom. Spend your money elsewhere.
Stayed 3 nights in Jul 2025

6/10 Okay

Jerome, Waipahu

Liked: Cleanliness
Good: 1. Staff was courteous. 2. Room was clean. Not good: 1. The AC in the room was really loud. 2. The “king” bed was just two beds pushed together. I could feel the seam in the middle. 3. WiFi was unusable due to my room being at the end of the hall. 4. The Churros and pizza I ordered were really doughy and barely edible. 5. I tried the breakfast buffet the first morning and got there kind of late (about 15 minutes before last order, 30 minutes before closing). As I was trying to find a seat I noticed every table was dirty. All the staff were just standing around. Finally one of the staff runs up to me and asks “Where do you want to sit? I will clean it for you.”
Stayed 4 nights in Oct 2025

10/10 Excellent

Igor

Stayed 2 nights in Oct 2025

2/10 Terrible

Sherryl

Stayed 1 night in Oct 2025

8/10 Good

Robert, KOROR

Stayed 2 nights in Oct 2025

10/10 Excellent

aaron

Stayed 2 nights in Oct 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
shops nearby
Stayed 3 nights in Oct 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very convenient. Check in was good but the deposits are crazy. They should run a dollar than running the amount of 2000pesos a day on hold till your departure. I opted to give cash and they hold it as a deposit. The spa needs to work on procedures and know what they are selling. I was not happy with my facial of 3000 pesos....I have had better at the Mall of Asia for less the cost. Love the TRILOGY though!
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the stay, the rooftop restaurant view was great but we sat at our table forever before we got a waiter and the choice of music playing was horrible, more for a younger crowd of people in their early 20's and it was far to loud. Play something with an older crowd which is typically the age of your guest. The music should be just loud enough to hear but not drown out conversation like your in a nightclub.
Stayed 3 nights in Oct 2025

8/10 Good

michael

Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was comfortable and quiet. Will visit again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 4 nights in Aug 2025

10/10 Excellent

Harout

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I did have good excellent experience dealing with

Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel that is above expectations

Stayed 2 nights in Sep 2025

10/10 Excellent

jose manuel

Stayed 1 night in Aug 2025

6/10 Okay

Gerardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
buttons on the elevators are hard to read, restaurant staff need more training to act more professional in an expensive hotel. some front desk staff are not very friendly.
Stayed 6 nights in Aug 2025

8/10 Good

Hajime

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King size bed was two connected single bed. Mattress was not so comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and location. The staff was excellent and the fast elevators were great!
Stayed 8 nights in Aug 2025