The Heritage Hotel Manila

4.0 star property

Photo gallery for The Heritage Hotel Manila

Lobby
Couples treatment room(s), Swedish massages, sports massages
Executive Suite King Bed, Club Access
Outdoor pool
Club Room King Bed, Club Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Roxas Boulevard, Corner Of Edsa, Pasay, Manila, 1300
  • SM Mall of Asia
    ‪14 min walk‬
  • SMX Convention Center
    ‪19 min walk‬
  • Newport World Resorts
    ‪5 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪5 min drive‬

Room options

Deluxe Room King Bed

8.4 out of 10
Very good
(171 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Club Room Twin Beds, Club Access

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Junior Suite Twin Beds, Club Access

8.8 out of 10
Excellent
(3 reviews)
  • 49 sq m
  • Sleeps 3
  • 2 Twin Beds

Executive Suite King Bed, Club Access

8.8 out of 10
Excellent
(3 reviews)
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite King Bed, Club Access

9.8 out of 10
Exceptional
(9 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Club Room King Bed, Club Access

8.8 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room Twin Beds

8.6 out of 10
Excellent
(116 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Pasay

In the heart of Pasay, The Heritage Hotel Manila is within a 5-minute drive of SM Mall of Asia and Mall of Asia Arena. .This family-friendly hotel is 1.6 mi (2.5 km) from SMX Convention Center and 1.8 mi (2.9 km) from Manila Bay.

What's nearby

  • SM Mall of Asia - 14 min walk - 1.2 km
  • Mall of Asia Arena - 18 min walk - 1.5 km
  • SMX Convention Center - 19 min walk - 1.6 km
  • Newport World Resorts - 5 min drive - 4.2 km
  • U.S. Embassy - 6 min drive - 5.6 km

Getting around

  • Gil Puyat Station - 4 min drive
  • Taft Avenue Station - 11 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 14 min drive

Restaurants

  • ‪Kenny Rogers Roasters - ‬3 min walk
  • ‪Panda Express - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Riviera Cafe - ‬2 min walk
  • ‪Jollibee - ‬3 min walk

About this property

The Heritage Hotel Manila

Family-friendly hotel with a full-service spa and a fitness center
The Heritage Hotel Manila offers 450 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include sports massages and Swedish massages.
Make yourself at home in one of the 450 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.
Satisfy your appetite for lunch, dinner, or brunch at Riviera Cafe, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Pasay? This hotel has 8095 square feet (752 square meters) of space consisting of conference space and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Riviera Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Lobby Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,080 to 1,080 for adults and PHP 540 to 540 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Riviera Cafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 8,095 square feet of conference space
  • Business centre

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: PHP 2500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1842.38 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of PHP 3000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1080 to 1080 for adults, and PHP 540 to 540 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 2500 (subject to availability)
  • Late check-out fee: PHP 2500 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Heritage Hotel Manila
Heritage Hotel Manila Pasay
Heritage Manila
Heritage Manila Hotel
Heritage Manila Pasay
Hotel Heritage Manila
Manila Heritage
Manila Heritage Hotel
Manila Hotel Heritage
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
The Heritage Hotel Manila Pasay Metro Philippines
The Heritage Manila Pasay
The Heritage Hotel Manila Hotel
The Heritage Hotel Manila Pasay
The Heritage Hotel Manila Hotel Pasay

The Heritage Hotel Manila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1704 out of 3003 reviews
Rating 8 - Good. 805 out of 3003 reviews
Rating 6 - Okay. 324 out of 3003 reviews
Rating 4 - Poor. 92 out of 3003 reviews
Rating 2 - Terrible. 78 out of 3003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Milvie, Lorton

Liked: Cleanliness, staff & service, amenities
Close enough to NAIA and provides free transfers to and from MOA. Price is reasonable as well.
Stayed 1 night in Apr 2025

6/10 Okay

Ann

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our checkin took forever due to the poor quality of rooms being allicated. The hotel staff were very helpful in trying to resolve this. However, the quality of the rooms were disappointing, from filthy and stained carpets, to toilet not working, bath not draining and worn-out fixtures. The photos certainly didnt match! On the other hand, the breakfast and service the next day was outstanding, well done to the amazing staff! This truely turned our experience. The staff at the front desk also helped us organise a quick local visit during our layover. Many thanks for the friendly smiles and generosity of the hotel staff. The hotel itself has to work on improving the quality of its rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Mall of Asia and not far from the airport
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thoroughly surprised how amazing this hotel was. It's walkable to the mall of Asia, right beside the market and close to the tram as well. Service was great too, they were doing some construction on the building I was there but I didn't feel like impeded my time. Would stay again, BREAKFAST WAS AMAZING 😍
Stayed 1 night in Feb 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Staff & service
Unfriendly staff
Stayed 2 nights in Mar 2025

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities
Appreciated the shuttle to MOA, the driver did an extra pickup for us when there were too many people for the 1 pickup. Also, appreciated that the hotel was able to hold our excess luggage while we visited other islands in between our stays at the hotel; that was super convenient. The hotel is due for an update, but other than that, it was a great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet place, away from the busy manila streets. Transportation not a problem. Hotel has there own shuttle or if not taxis/grub are easily accessible.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jim

Stayed 2 nights in Mar 2025

10/10 Excellent

david

Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Nieves

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, staffs are all helpful and friendly from checking in to checking out they always give their customers a welcomed and thank you happy face we will definitely come back to this hotel again
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Virgilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Joseph

Disliked: Staff & service, property conditions & facilities
Nothing unique, room is very plain & ambience is like an ordinary 2 star hotel. Service poor, i requested for 2 extra pillows (called 2x)
Stayed 1 night in Mar 2025

10/10 Excellent

Deryck

Stayed 1 night in Mar 2025

10/10 Excellent

Joy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facility . Very convenient and easy access to NAIA.
Stayed 2 nights in Apr 2025

6/10 Okay

Marla

Travelled with partner
Liked: Staff & service
We chose this hotel for proximity to the airport. In that way it worked well. It was also an easy walk to many restaurants at the Mall of Asia. The common areas of the property are well kept, however our room was worn. Barely functional fridge and water issues in the bathroom The water pressure was so bad I could barely rinse the shampoo out of my hair
Stayed 1 night in Apr 2025

10/10 Excellent

MIKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that hotel
Stayed 1 night in Mar 2025

6/10 Okay

Marion

Travelled with family
Liked: Cleanliness, staff & service
The hotel room was a decent size and had the basics, however it is really dated with old bathroom fixtures. We appreciated the key card access for each floor, although that took some getting used to. We appreciated the shuttle to MOA and the security aspects for guests and visitors to the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
. Overall service is good and good location.
Stayed 3 nights in Mar 2025

6/10 Okay

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My stays here are always pleasant and comfortable. The staff are courteous and helpful. The only problem during this one-night stay was the noisy room air conditioner. (Already reported to the front desk.)
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was excellent and staff very helpful. Breakfast is very complete and abundant. Conveniently located.
Stayed 1 night in Mar 2025

6/10 Okay

Daniel, Corona

Stayed 1 night in Mar 2025

8/10 Good

scott, canyon lake

Liked: Staff & service, amenities
Disliked: Cleanliness
Manila is not a very clean city
Stayed 9 nights in Mar 2025