See all properties
Save

OUTRIGGER Kauaʻi Beach Resort & Spa

4.0 star property

Photo gallery for OUTRIGGER Kauaʻi Beach Resort & Spa

4 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Property video
View from room
Point of interest
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
4331 Kauai Beach Dr, Lihue, HI, 96766
  • Place, Nukolii Beach Park
    ‪2 min walk‬
  • Place, Kitchens Beach
    ‪5 min walk‬
  • Place, Wailua Golf Course
    ‪3 min drive‬
  • Airport, Lihue, HI (LIH)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Oceanfront

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Oceanfront

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Oceanfront

Signature Suite, 1 King Bed, Oceanfront | View from room

Signature Suite, 1 King Bed, Oceanfront

  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Room, 2 Double Beds, Garden View

Room, 2 Double Beds, Garden View

7.0 out of 10
Good
(10 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

  • Garden view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Garden View

View from room

Premium Room, 2 Double Beds, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(23 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Garden View (Newly Renovated)

Down duvets, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Garden View (Newly Renovated)

  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Signature)

View from room

Junior Suite, 1 King Bed (Signature)

  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Pool Ocean View)

Room, 2 Double Beds (Pool Ocean View)

Room, 2 Double Beds (Pool Ocean View)

7.4 out of 10
Good
(8 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Pool View)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Pool View)

7.8 out of 10
Good
(19 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Pool View (1 King Bed)

Signature Suite, 1 Bedroom, Pool View (1 King Bed)

Signature Suite, 1 Bedroom, Pool View (1 King Bed)

  • Partial ocean view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Pool Ocean View)

Down duvets, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds (Pool Ocean View)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View (Pool View)

Premium Room, 1 King Bed, Ocean View (Pool View)

Premium Room, 1 King Bed, Ocean View (Pool View)

9.4 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Partial Ocean View

7.0 out of 10
Good
(7 reviews)
  • Partial ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Partial Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Partial ocean view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Partial Ocean View

Down duvets, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed, Partial Ocean View

  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Partial Ocean View

Down duvets, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Partial Ocean View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Partial Ocean View

Down duvets, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(7 reviews)
  • Partial ocean view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite (Ocean)

View from room

Royal Suite (Ocean)

  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Signature Room, 1 King Bed with Sofa bed, Oceanfront (Club)

Down duvets, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed with Sofa bed, Oceanfront (Club)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds, Garden View (Club)

Signature Room, 2 Queen Beds, Garden View (Club)

Signature Room, 2 Queen Beds, Garden View (Club)

  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed with Sofa bed, Garden View (Club)

Down duvets, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed with Sofa bed, Garden View (Club)

  • Garden view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds, Garden View

Signature Room, 2 Queen Beds, Garden View

Signature Room, 2 Queen Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds, Mobility Accessible, Garden View (Newly Renovated)

Signature Room, 2 Queen Beds, Mobility Accessible, Garden View (Newly Renovated)

Signature Room, 2 Queen Beds, Mobility Accessible, Garden View (Newly Renovated)

  • Garden view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, Garden View (1 King Bed)

Down duvets, in-room safe, desk, laptop workspace

Signature Room, Garden View (1 King Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Signature Room, 2 Queen Beds (Club, Pool Ocean View)

Down duvets, in-room safe, desk, laptop workspace

Signature Room, 2 Queen Beds (Club, Pool Ocean View)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed with Sofa bed (Club, Pool Ocean View)

Down duvets, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed with Sofa bed (Club, Pool Ocean View)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds (Pool Ocean View)

Down duvets, in-room safe, desk, laptop workspace

Signature Room, 2 Queen Beds (Pool Ocean View)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds, Mobility Accessible, Ocean View (Pool View) (Newly Renovated)

Signature Room, 2 Queen Beds, Mobility Accessible, Ocean View (Pool View) (Newly Renovated)

Signature Room, 2 Queen Beds, Mobility Accessible, Ocean View (Pool View) (Newly Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed with Sofa bed (Pool Ocean View)

Down duvets, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed with Sofa bed (Pool Ocean View)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed, Mobility Accessible, Ocean View (Pool View) (Newly Renovated)

Signature Room, 1 King Bed, Mobility Accessible, Ocean View (Pool View) (Newly Renovated)

Signature Room, 1 King Bed, Mobility Accessible, Ocean View (Pool View) (Newly Renovated)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Partial Ocean View (Club)

Down duvets, in-room safe, desk, laptop workspace

Signature Room, 2 Queen Beds, Partial Ocean View (Club)

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed with Sofa bed, Partial Ocean View (Club)

Down duvets, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed with Sofa bed, Partial Ocean View (Club)

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds, Partial Ocean View

Down duvets, in-room safe, desk, laptop workspace

Signature Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed with Sofa bed, Partial Ocean View

Down duvets, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed with Sofa bed, Partial Ocean View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

2 outdoor pools, pool umbrellas
Hilton Garden Inn Kauai Wailua Bay, HI
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
3.9 out of 5, Good, 1,310 reviews
The price is AU$394
includes taxes & fees
29 Apr - 30 Apr
Hilton Garden Inn Kauai Wailua Bay, HI

About the area

Lihue

Located in Lihue, OUTRIGGER Kauaʻi Beach Resort & Spa is by the ocean, within a 10-minute drive of Lydgate Beach and Kauai Museum. .This beach resort is 4.1 mi (6.6 km) from Coconut Marketplace and 4.8 mi (7.8 km) from Kilohana Plantation.
View more Resorts in LihueOpens in a new window

What's nearby

  • Nukolii Beach Park - 2 min walk - 0.2 km
  • Kitchens Beach - 5 min walk - 0.5 km
  • Wailua Golf Course - 3 min drive - 3.0 km
  • Kauai Museum - 7 min drive - 6.8 km
  • Nawiliwili Harbor - 9 min drive - 9.3 km

Getting around

  • Lihue Airport (LIH) - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪7-11 - ‬4 min drive
  • ‪Starbucks - ‬9 min drive
  • ‪Lava Lava Beach Club - ‬8 min drive
  • ‪No 1 Chinese BBQ Restaurant - ‬6 min drive

About this property

OUTRIGGER Kauaʻi Beach Resort & Spa

OUTRIGGER Kauaʻi Beach Resort & Spa offers 350 accommodations with safes and coffee/tea makers. Rooms open to lanais. Accommodations offer separate sitting areas. Beds feature down comforters. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 350 guestrooms featuring refrigerators and iPod docking stations. Rooms have private lanais. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 4 outdoor pools or 2 hot tubs and enjoy other recreational amenities, which include a waterslide. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Naupaka Terrace, one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held on select days. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this resort consist of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered on select days.
Naupaka Terrace - This restaurant serves breakfast and dinner.
Driftwood Bar - This poolside bar serves lunch only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 29 per night; includes in/out privileges)
  • Valet parking on site (USD 39 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Driftwood Bar
  • Naupaka Terrace

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Evening entertainment
  • Playground
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Handrails in hallways (81 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Raised toilet seat (51 centimetre high)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 18 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Front desk
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
  • Covered self parking fee: USD 29 per night (in/out privileges)
  • Valet parking fee: USD 39 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-204-192-5632-01
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 370030150000, GE-155-822-6432-01, TA-155-822-6432-01

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beach Resort Kauai
Kauai Beach Lihue
Kauai Beach Resort
Kauai Beach Resort Lihue
Kauai Resort
Resort Kauai
Hilton Kauai Beach Hotel
Hilton Kauai Beach Resort
Hilton Lihue
Kauai Beach Resort - An Aqua Boutique Hotel Lihue
Kauai Beach Resort HI
Lihue Hilton
Hilton Kauai Beach Resort
Kauai Beach Resort HI
Hilton Lihue
Kauai Beach Lihue
Kauai Beach Resort Lihue
Resort Kauai Beach Resort Lihue
Lihue Kauai Beach Resort Resort
Resort Kauai Beach Resort
Kauai Beach

OUTRIGGER Kauaʻi Beach Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 718 out of 1530 reviews
Rating 8 - Good. 403 out of 1530 reviews
Rating 6 - Okay. 238 out of 1530 reviews
Rating 4 - Poor. 107 out of 1530 reviews
Rating 2 - Terrible. 64 out of 1530 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was beautiful and we had a great view of the farmland and mountains in our garden view room. All the staff was extremely friendly, gorgeous pool, incredible food, and stunning beach. Location is great and was easy to access multiple attractions on the island.
Stayed 6 nights in Dec 2025

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness
Hotel is being renovated, no gym, room started leaking a lot in the bathroom. We were given new room, keys didn’t work. We were given another new room and the keys didn’t work again due to a dead door battery. It was 4 trips back and forth to the lobby to try to get a new room. Having to pack up our entire room just to checkout the next day. Comped us for parking fees due to the issues so that was good.
Stayed 3 nights in Dec 2025

6/10 Okay

Mohammad

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Pool was not heated! Jecujji was broke!! There were extremely poor service at the restaurant; they never checked multiple messages for appointment. We had dinner appointment on Christmas’s day at 8:30 PM but didn’t have a table until 9:30 PM.
Stayed 7 nights in Dec 2025

4/10 Poor

Hongxi, Irvine

Travelled with family and small children
Disliked: Amenities
Inconvenient floor plan. Poor soundproof. Long waiting line.
Stayed 3 nights in Dec 2025

4/10 Poor

Subba Rao

Travelled with family
Disliked: Property conditions & facilities
Didn't get the room what i reserved on day one, staff were rude, hotel is under construction, it was hard to access the room
Stayed 3 nights in Dec 2025

6/10 Okay

Thomas, Santa clara

Stayed 7 nights in Dec 2025

8/10 Good

Apoorva, Dublin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very nice and friendly and the hotel is clean. The only thing they can improve on is the wait times at the restaurant.
Stayed 5 nights in Dec 2025

8/10 Good

Amy

Stayed 1 night in Dec 2025

4/10 Poor

Sue

Disliked: Staff & service, amenities
Under construction, terrible room, unhelpful staff with the exception of housekeeping who was helpful and spa staff who gave excellent recommendations for local dining. Concierge, check-in, and restaurant staff showed little interest in making our stay better.
Stayed 1 night in Dec 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. You can tell it's an older property that is being updated. It is kept in good condition. The staff was great, friendly and easy to talk with. Our rooms AC was not working and temperature was cold. We stopped at huest servicrs and it was taken care shortly.
Stayed 5 nights in Dec 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, but had some issues with the room outlets smoking and just need some room updates in those areas for sure. But other than that we enjoyed our stay and would definitely stay there again. Thank you!
Stayed 7 nights in Dec 2025

8/10 Good

Brian, Rainier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, the staff is kind , Aloha flows
Stayed 2 nights in Dec 2025

8/10 Good

agueda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Rob

Liked: Cleanliness
Disliked: Property conditions & facilities
Wish they could finish remodel of lobby, difficult to get around. The entire resort needs a lot of work to make it a nice place to stay
Stayed 6 nights in Dec 2025

10/10 Excellent

Kristopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff! Great location.
Stayed 1 night in Dec 2025

4/10 Poor

Michelle

Disliked: Property conditions & facilities
Team member Noe was not friendly and I felt as if he just wanted to go on break
Stayed 1 night in Dec 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good property overall.
Stayed 5 nights in Dec 2025

6/10 Okay

Dinesh, Pleasanton

Travelled with partner
Disliked: Amenities, property conditions & facilities
Location was good. Hotel lobby was under construction ( not informed) made in inconvenient to access pool. Rooms need updates. Leaky shower.
Stayed 6 nights in Dec 2025

6/10 Okay

Gregory

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was outdated. No microwave, sliding door & the drawers were difficult to open and close. When we arrived had to go to the 3rd floor to another building and then back down to the 1st floor due to construction. Kinda disappointed. But hey, it's still Hawaii!
Stayed 7 nights in Dec 2025

10/10 Excellent

Deepika, San Jose

Stayed 5 nights in Nov 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness
Only stayed 1 night so having the 20% off spa wasn’t useful. Free breakfast or discount at Starbucks would have been more appealing.
Stayed 1 night in Dec 2025

6/10 Okay

Gwen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room had no drinking glasses, no decaf coffee. We requested glasses and gave up after 30 minutes. Asked for garden room and got construction site view. Disappointed. Now boyfriend is looking for plug to use for cell phone and it’s making it miserable for me! Never again!!!!!!
Stayed 1 night in Dec 2025

6/10 Okay

Travis

Stayed 3 nights in Dec 2025

8/10 Good

Christina G

Liked: Cleanliness, amenities, property conditions & facilities
An older property that’s set up a bit like a maze but the staff were all so welcoming, so kind, and so helpful. That aloha goes far :)
Stayed 6 nights in Dec 2025

10/10 Excellent

Joni Lyn, Kilau

Liked: Cleanliness
Broken towel hanger
Stayed 1 night in Dec 2025