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Holiday Inn Express and Suites Kitchener Southeast by IHG

2.5 star property

Photo gallery for Holiday Inn Express and Suites Kitchener Southeast by IHG

Property amenity
Free daily buffet breakfast
1 bedroom, premium bedding, in-room safe, desk
Hallway
Lobby

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4355 King Street E, Kitchener, ON, N2P 2E9
  • Chicopee Ski and Summer Resort
    ‪4 min drive‬
  • Kitchener Memorial Auditorium Complex
    ‪8 min drive‬
  • Bingemans
    ‪12 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Living Area)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, hair dryer, towels

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$262
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includes taxes & fees
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About the area

Kitchener

With a stay at Holiday Inn Express and Suites Kitchener Southeast by IHG in Kitchener (Pioneer Tower West), you'll be a 5-minute drive from Chicopee Ski and Summer Resort and 7 minutes from Waterloo Region Museum. .This hotel is 4.3 mi (6.9 km) from Cambridge Butterfly Conservatory and 5.6 mi (9 km) from Kitchener Memorial Auditorium Complex.

What's nearby

  • Chicopee Ski and Summer Resort - 4 min drive - 4.0 km
  • Cambridge Butterfly Conservatory - 7 min drive - 7.5 km
  • Waterloo Region Museum - 7 min drive - 7.9 km
  • Kitchener Memorial Auditorium Complex - 8 min drive - 8.3 km
  • Bingemans - 12 min drive - 13.3 km

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬7 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪HomeTaste - ‬4 min drive
  • ‪Pop's & Ruby's Tap & Grill - ‬3 min drive

About this property

Holiday Inn Express and Suites Kitchener Southeast by IHG

Hotel with free breakfast, in the vicinity of Chicopee Ski and Summer Resort
Holiday Inn Express and Suites Kitchener Southeast by IHG offers 84 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 84 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a fireplace in the lobby, and a picnic area.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Dutch, English, French, German, Khmer, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn Suites
Holiday Inn Express Suites Kitchener Southeast by IHG
Holiday Inn Express Suites Kitchener Southeast an IHG Hotel
Holiday Inn Express and Suites Kitchener Southeast by IHG Hotel

Holiday Inn Express and Suites Kitchener Southeast by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 713 out of 1484 reviews
Rating 8 - Good. 411 out of 1484 reviews
Rating 6 - Okay. 202 out of 1484 reviews
Rating 4 - Poor. 91 out of 1484 reviews
Rating 2 - Terrible. 67 out of 1484 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Binny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Bonni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Rodrigo

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Frustrating and stressing

Property rules says it accepts credit cards but nowhere says the only accept way to have a deposit paid is by credit card. We travel at least 3 times a year and I do not use credit cards. We always pay by debit and when the property demands a deposit, we always use the debit card or cash. The staff tried to be friendly but they straight told us we couldn’t check in. We were into town for a volleyball tournament in a hotel recommended by Ontario Volleyball Assoc. and were not allowed to check in. Unbelievable ! Then a second staff came in and told us the same thing - we couldn’t check in. I offered to pay the deposit by debit card, by cash and even paying more than required but the staff said they could do nothing. I have to ask a friend to send a form with his credit card number. I never, ever had this kind of issue before, even on hotels of the same chain. It was frustrating and very stressing. In the next tournaments, even being recommended by the volleyball association, we will not stay or recommend the property.
Stayed 3 nights in Apr 2025

8/10 Good

Gregory

Stayed 2 nights in Apr 2025

10/10 Excellent

Helena-Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Leandra

Stayed 1 night in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice amenities and breakfast was standard. Parking lot is a mess lots of pot holes. Beds were comfy and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Anoj

Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time staying at this hotel. I came back to it because of the excellent experience the first time. The breakfast selection has improved.
Stayed 2 nights in Apr 2025

10/10 Excellent

BARBARA, St thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean with newly renovated bathrooms. I wish they had included comfort height toilets for us older folks. Still 5 stars.
Stayed 1 night in Apr 2025

10/10 Excellent

Beccah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a convenient location. Our room was clean and comfortable. The front desk staff was very friendly and efficient. Overall, a wonderful stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Stayed 1 night in Apr 2025

8/10 Good

Sherry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Amenities
Very Clean and updated. Friendly staff and a good breakfast
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! Hotel was clean, beds were very comfortable and the all day coffee and breakfast was a great addition. Staff were always happy and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work and play

The hotel was in a great area for shopping The area was clean and safe the hotel was overall very nice the automated pancake machine was cool.
Stayed 1 night in Mar 2025

10/10 Excellent

Terri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient and. Lose to where i needed to be with a prolice point i was looking for!
Stayed 3 nights in Mar 2025