Comfort Inn Downtown - University Area

2.5 star property

Photo gallery for Comfort Inn Downtown - University Area

Free buffet breakfast
Exterior
Standard Room, 1 King Bed, Non Smoking
Lobby
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

View map
739 W Michigan Ave, Kalamazoo, MI, 49007
  • Place, Kalamazoo College
    ‪2 min walk‬
  • Place, Western Michigan University
    ‪5 min walk‬
  • Place, Kalamazoo State Theatre
    ‪11 min walk‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪10 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(46 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Kalamazoo

A stay at Comfort Inn Downtown - University Area places you in the heart of Kalamazoo, within a 10-minute walk of Western Michigan University and Kalamazoo College. .This hotel is 0.6 mi (1 km) from Waldo Stadium and 0.6 mi (1 km) from Markin Racquet Center.

What's nearby

  • Kalamazoo College - 2 min walk - 0.2 km
  • Western Michigan University - 5 min walk - 0.4 km
  • Kalamazoo Institute of Arts - 7 min walk - 0.6 km
  • Kalamazoo State Theatre - 11 min walk - 1.0 km
  • Bronson Methodist Hospital - 16 min walk - 1.4 km

Getting around

  • Kalamazoo Transportation Center - 14 min walk
  • Bishop Intl. Airport (FNT) - 125 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Comensoli's Italian Bistro & Bar - ‬2 min walk
  • ‪Factory Coffee - ‬11 min walk
  • ‪O'Duffy's Pub - ‬14 min walk
  • ‪Cairo's Kitchen - ‬10 min walk

About this property

Comfort Inn Downtown - University Area

Hotel with free breakfast, a short walk to Western Michigan University
Comfort Inn Downtown - University Area offers 60 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Kalamazoo
Comfort Inn Motel Kalamazoo
Kalamazoo Comfort Inn
Comfort Inn Kalamazoo Hotel Kalamazoo
Comfort Inn Kalamazoo Motel

Reviews

Comfort Inn Downtown - University Area Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 198 out of 919 reviews
Rating 8 - Good. 300 out of 919 reviews
Rating 6 - Okay. 204 out of 919 reviews
Rating 4 - Poor. 110 out of 919 reviews
Rating 2 - Terrible. 107 out of 919 reviews

Reviews

8/10 Good

Willie

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Rosanna

Stayed 2 nights in Jun 2025

8/10 Good

Denise

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The parking lot is extremely small, other than that I'd give an excellent rating.
Stayed 6 nights in Jun 2025

6/10 Okay

LaToya

Business traveller
Disliked: Property conditions & facilities
The room served its purpose as a place to sleep for a 1-day trip but I would not stay there for an extended period of time.
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Stayed 1 night in Jun 2025

4/10 Poor

Andrea

Stayed 1 night in May 2025

4/10 Poor

Travis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ann

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
I was in town for a conference. The property is old but clean, breakfast was fine every morning (always eggs and a choice of meat), the staff was helpful. I would stay there again.
Stayed 3 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Stayed 3 nights in May 2025

4/10 Poor

Taenischa

Business traveller
Disliked: Staff & service, property conditions & facilities

Electrical issues - SCORCH marks on outlets

The heater in the room was CLEARLY known to caught electrical issues. Instead of not using the room, warning me, marking it, they just... left it. So when i turned it on it began to smoke. Switched rooms - new room had no fridge. Switched rooms AGAIN and they put me in the original smokey room. It took HOURS just to get a room that i could safely be in. Several outlets i had to use/saw had clear scorch marks from previous electrical issues. I did not feel safe there and after the final room change i had to give up and deal with the cold when that room ALSO had electrical issues but i had to be at work early in the morning. To add insult to injury, i reached out to the manager - they never responded AND they kept my room deposit despite me leaving the room in good condition - i suspect because i complained so much about the unsafe conditions.
Stayed 3 nights in Apr 2025

10/10 Excellent

Isaias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

4/10 Poor

Barbara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No curb appeal. I would think the place was Vacant. Weeds everywhere. No toilet lid, Cracked loose tile in the bathroom. Bathtub did not drain - that’s just disgusting. Hairdryer didn’t work. Tea packets were used on the dresser (that looked like it was a garage sale find) to level the dresser and also to keep a drawer from sliding open. Not the cleanest room. Lampshade was obviously ignored for years. There was what looked To be dry blood on the floor and drapes. The good thing was the location to downtown. Walking distance.
Stayed 1 night in May 2025

4/10 Poor

katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was perfect for us. But the walls are paper thin and it was stinky, outdated and did not feel clean.
Stayed 1 night in May 2025

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities

Gross

Dirty. Stains on the curtains. Bathroom was okay. Alarm clock didn’t work. Felt dirty. Not worth $165 and won’t ever stay there again.
Stayed 1 night in May 2025

2/10 Terrible

Rochelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs in our room and we had to be moved to another room in the middle of the night.
Stayed 1 night in Apr 2025

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful and friendly staff, just minutes from WMU.
Stayed 1 night in Apr 2025

4/10 Poor

Rafic, Dearborn

Disliked: Cleanliness, property conditions & facilities
Run down, no proper room cleaning. Missing lots of basics.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place is a dump!

Place is a dump. Dirty room, broken furniture, cob webs all over the ceiling, and dirty bedding. We left and went to another hotel.
Stayed 1 night in Apr 2025

8/10 Good

John

Stayed 2 nights in Apr 2025

8/10 Good

Philip, Brooklyn

Liked: Staff & service, amenities, property conditions & facilities
This was a good value for money option. The staff were friendly. The room was clean. It's is close to a main road and railway track so if you are sensitive to noise ask for a room on the other side from it. I heard it but didn't particularly bother me. Not much around the hotel but again I don't have need for anything so didn't bother me. Breakfast was fresh and had a decent selection. Would recommend if you want value for money.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointment

Room was run down, walls broken I. Door frames. Not a very nice stay.
Stayed 1 night in Apr 2025

6/10 Okay

Mike

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2025