6/10 Okay
Vandana
6 June 2025
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Not quite the experience we expected based on a recent glowing write up in The Times which informed my decision to book 2 night stay for my husband’s birthday.
Very limited restaurant menu - only 1 vegetarian main option. Husband had pie that was recommended- small portion, disproportionately served compared to the size of mash & cabbage. I Requested a side salad to add to my starter as didn’t want the only vegetarian menu on offer. This was poor in terms of lots of lettuce leaves, 3 tomatoes & a few shavings of radishes- disappointing
Food offer not good value.
Staff friendly but made us aware they are in transitional phase with recent takeover plans of the business, they are awaiting a chef, lots of staff have left etc. Doesn’t fill you with confidence.
Our room was nice but a very small bathroom, shower needed a deep clean. Housekeeping did not leave us clean towels, despite clearly visible our towels had been used & were damp!
Had to keep asking for clean cafeterire to be replaced & milk to make coffee & tea as no fridge in room.
Fire alarm went off at 10pm - false alarm then fire service arrived. Told by staff they have faulty system & thus had occurred several times recently!
They have a nice wood burner which we sat in chairs in front of, but this was not lit, instead had a fan heater next to it to keep us warm, not sure if they don’t bother in the week & only lit at weekends? Seemed odd & a ’can’t be bothered’ approach
Would not rush back- should have been better
Vandana
Stayed 2 nights in Jun 2025
