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lastminute.com.au Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Apartment, 2 Bedrooms
60 square metres
1 Queen Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Apartment, 1 Bedroom
35 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Apartment, 3 Bedrooms
100 square metres
1 Queen Bed and 4 Twin Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price

Get an overview of this hotel
Family-friendly ski aparthotel with a full-service spa

Popular property highlights

Free self parking
Free WiFi
Restaurant
Indoor pool
Business centre

When you stay at Novotel Lake Crackenback Resort & Spa in Crackenback, you'll be on a river, within a 10-minute walk of Kosciuszko National Park and Kosciuszko National Park. This 4.5-star aparthotel is 9.7 mi (15.5 km) from Gunbarrel Express Quad Chair and 9.7 mi (15.7 km) from Thredbo Leisure Centre.

Treat yourself to a stay in one of the 46 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, microwaves, and dishwashers. Complimentary wired Internet access keeps you connected, and satellite programming is available for your entertainment.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and a health club. Additional amenities at this aparthotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. The complimentary ski shuttle makes getting to the slopes a breeze.

Enjoy local cuisine at Cuisine Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired Internet access, a business center, and luggage storage. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Novotel Lake Crackenback Resort & Spa

1650 Alpine Way, Crackenback, NSW 2627

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Indoor pool
  • Restaurant
  • ATM/banking
  • Gift shops or newsstand
  • Total number of rooms - 46
  • Number of floors - 2
  • Conference space
  • Fireplace in lobby
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Coffee shop or café
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Picnic area
  • Front desk (limited hours)
  • Business centre
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Sauna
  • Smoke-free property
  • Wedding services
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Conference space size (meters) - 126
  • Golf course on site
  • Tennis on site
  • RV, bus, truck parking
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Free self parking
  • Computer station
  • Luggage storage
  • Free ski shuttle
  • Free parking nearby
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Room Amenities

Novotel Lake Crackenback Resort & Spa offers 46 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Crackenback aparthotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Room service (limited hours)
  • Coffee/tea maker
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Fireplace
  • Balcony
  • Washer/dryer
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Microwave
  • Cookware, dishware and utensils
  • Kitchen
  • Separate dining area
  • Dishwasher
  • Full-sized fridge/freezer
  • Satellite TV service
  • Flat-panel TV
  • Free wired Internet
  • Bathtub or shower
  • Towels provided
  • Linens provided
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Cuisine Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Alpine Larder - This family restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to do

  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sailing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Snowboarding nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Basketball on site
  • Bicycle rentals on site
  • Fishing on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Mountain biking on site
  • Playground on site
  • Rafting on site
  • Rowing or canoeing on site
  • Ski equipment rentals on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Segway rental/tour on site
  • Snow tubing nearby
  • Boat tours nearby
  • Mountain climbing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sports massage

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at 8 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Service animals not allowed

Debit cards not accepted

Staffed front desk

Security system

Property does not use a professional cleaning service

Property is not cleaned with disinfectant

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are not cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Lake Crackenback
  • Novotel Lake Crackenback Resort
  • Accor Lake Crackenback Hotel
  • Jindabyne Novotel
  • Novotel Lake Crackenback Hotel Crackenback
  • Novotel Thredbo Village

We should mention

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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