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This Hilton is particularly well run and meets every expectation of a Hilton experience. Cleanliness and comfort was exceptional for an airport hotel, this one on par with any city Hilton we’ve stayed in. Never a disappointment is what we expected and this Hilton delivered.

Easy hotel to walk to from Terminal 4 and then transfer to other terminals in the morning. Basic hotel, but clean. Staff helpful.

Very friendly staff, clean room apart from stains on the carpet, which did not really bother me. Easy return access to Heathrow if you buy the Hotel Hoppa ticket - which stops right outside the door. What concerned me most was the layout of the hotel with the public able to walk off the street and get into a lift and access any floor without being a guest at the hotel, Yes, there were key card slots that were intended to stop non-hotel customers from accessing the corridors, but that leaves the lifts and floor lift atriums open access. Having a kettle without having tea and coffee in the room is not becoming of a 3* hotel - It is consistent with cost cutting, but not a good feel for me.

Rooms was clean and well appointed, staff very professional and helpful. Convenient parking and access to T5 via gate to Pod service to T5. Bad has outside tables to view runway.

Great for a pre-flight stay to be close to the airport. Clean, comfy, kind folks, couldnt ask for more

A step up from premier inn. Liked the pool.