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Great property, great location.

Staff were attentive and professional. Not the best breakfast I have had and the tea was poured by the waiting staff and therefore had to wait for them to be available. Not what you expect from a highly end hotel. However, that aside I would stay again but not have breakfast. All other aspects were very good.

This is the perfect location if you are visiting London. It’s close to Parliament and the Waterloo train station. Everything was great.

The staff at the Clermont are amazing...always so friendly & very helpful.

Consider staying elsewhere! The first room was in very poor condition with a mouldy smell. Bathroom, furnishings & carpet dirty. 2nd room no better. Manager offered us our money back to find ourselves another hotel but we took 3rd room although this was only slightly better as no other rooms apparently available. After complaining, we were told hotel undergoing refurbishment. Reception staff not helpful. Prosecco offered but not delivered to room so had to request this the next day. Photographs were taken to prove condition of room. There were large Rentokil vermin trap boxes in breakfast restaurant seating area. On our last morning toilet would not flush and water filled to the top of the bowl. Breakfast selection was good. We had stayed before and were happy to return but this stay was not acceptable. After email complaint the offer of a room upgrade on a returning stay would certainly not encourage us to return nor recommend this hotel to any others to stay at this hotel. It has a great location but our standard room fell far short of being anywhere near acceptable standard. Extremely disappointing!

Really warm greeting from the stsff as soon as we stepped into the hotel. Quick & efficient check-in. The room was cleaned to a very high standard. Plenty of choice at breakfast - everything from a full english cooked breakfast to a continental one. My only complaint was that there was no restaurant on site, only a cafe for snacks. Overall a great stsy & would definitely revommend.