City of Westminster beach accommodation

Enjoyed the porters - Antony is great! The outlet in the bathroom did not work which would have been appreciated. The sustainability option was used on the door for no cleaning but then staff still came in unexpectedly and didn’t love that. We would have put our belongings away had we known staff would enter.

This was our 1st time in London and our 1st stay at CitizenM...and we were NOT disappointed! From the moment we walked in the doors, we loved the colors and ambiance of the style and decor and music! We were greeted immediately and taken care of with such friendly staff. The bar staff was extremely nice and friendly as we enjoyed getting our café every day. The room was spacious enough for the 2 of us but we were also given a handicap room (which we don't have an handicap) so not sure if that makes the room bigger or same size as the king room we reserved. The ipad to control EVERYTHING from lights to shades to tv to setting the alarm...was so cool and convenient! The location is by Victoria Station so it was easy access to travel the tube or walk to main attractions. We truly enjoyed our stay!

The Zedwell always feels like home

Expedia messed us up by booking us in a king size room when they should not have. The concierge was very accommodating and gave us a handicapped room with a king bed. They helped us on so many occasions to find directions. One lady even came to the room and showed me how to work the hair dryer. Enjoyed everything except I hate duvets.

Superior front desk helpfulness. Good breakfast. Service staff for breakfast 10/10 the first day. 5/10 the second morning. Rooms clean. Very quiet and peaceful. Excellent location from Paddington station. Multiple restaurants close by.

Our visit was a family gift , and from ehen we arrived to when we left it was excellent, staff friendly and helpful, room was clean and well maintained would definitely stay again and would highly recommend to all i know