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Coast Hilltop Inn

3.5 star property

Photo gallery for Coast Hilltop Inn

Terrace/patio
Room amenity
Lobby
Exterior
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included

Explore the area

View map
928 NW Olsen Street, Pullman, WA, 99163
  • Place, Cougar Plaza
    ‪12 min walk‬
  • Place, Nica Gallery
    ‪12 min walk‬
  • Place, Washington State University
    ‪2 min drive‬
  • Airport, Pullman, WA (PUW-Pullman - Moscow Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed (Coast King)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Coast King)

9.0 out of 10
Wonderful
(41 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Coast Two Queens)

In-room safe, desk, blackout curtains, iron/ironing board

Double Room (Coast Two Queens)

8.8 out of 10
Excellent
(42 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, City View (Coast Two Queens with City View)

In-room safe, desk, blackout curtains, iron/ironing board

Double Room, City View (Coast Two Queens with City View)

9.0 out of 10
Wonderful
(34 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Coast King with City View)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (Coast King with City View)

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Pullman

With a stay at Coast Hilltop Inn, you'll be centrally located in Pullman, within a 5-minute drive of Washington State University and Cougar Plaza. .This hotel is 1 mi (1.5 km) from Nica Gallery and 1.6 mi (2.5 km) from Lawson Gardens.

What's nearby

  • Cougar Plaza - 12 min walk - 1.1 km
  • Nica Gallery - 12 min walk - 1.1 km
  • Washington State University - 2 min drive - 1.4 km
  • Marion Ownby Herbarium - 4 min drive - 2.1 km
  • Physical Sciences Building - 4 min drive - 2.4 km

Getting around

  • Pullman, WA (PUW-Pullman - Moscow Regional) - 9 min drive

Restaurants

  • ‪Jimmy John's - ‬3 min drive
  • ‪Lumberyard - ‬12 min walk
  • ‪Cougar Country Drive In - ‬2 min drive
  • ‪Roost - ‬17 min walk
  • ‪The Old European - ‬14 min walk

About this property

Coast Hilltop Inn

Hotel with free parking, near Washington State University
Coast Hilltop Inn offers 115 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pullman hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

Children under 16 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 115 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary continental breakfast is served on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Pullman? This hotel has 567 square feet (53 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served on weekdays between 6 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (567 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 60 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 4445

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilltop Hotel Pullman
Hilltop Pullman
Coast Hilltop Inn Pullman
Coast Hilltop Pullman
Coast Hilltop
Coast Hilltop Inn Hotel
Coast Hilltop Inn Pullman
Coast Hilltop Inn Hotel Pullman

Coast Hilltop Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 672 out of 1187 reviews
Rating 8 - Good. 326 out of 1187 reviews
Rating 6 - Okay. 127 out of 1187 reviews
Rating 4 - Poor. 41 out of 1187 reviews
Rating 2 - Terrible. 21 out of 1187 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

RONALD

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
we usually always stay at the Marriott when in Pullman but the Hilltop had an incredible rate and MOST IMPORTANT a hot tub which they cleaim hasn’t worked for a couple of weeks i have a hot tub they can be serviced and repairs in just a few days plus if the pool or hot tubs are down that’s part of the stay and residents should be informed
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Easy and quick check in. Breakfast was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

6/10 Okay

BOBBI

Disliked: Cleanliness
The staff were all really nice. There were a lot of hairs in our bed. Since the hotel was booked we were given clean sheets and changed them ourselves. The breakfast is decent enough but all the coffee had run out and wasn’t replenished for the 20 minutes we were eating.
Stayed 2 nights in Nov 2025

8/10 Good

Christopher, Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and property were clean. Breakfast was good. Bed was a bit firm for my taste. Overall, just what we needed on our journey.
Stayed 1 night in Nov 2025

6/10 Okay

Mitchell

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Overall, an okay stay — nothing terrible, but definitely not great either. The breakfast was meh and less than desirable. There were waffles, but the rest felt like an afterthought: a dorm-style fridge with prepackaged breakfast sandwiches, hard-boiled eggs, and egg whites. Only a minimal amount of food was put out at a time, and once it was gone, it stayed that way unless you asked the (very slow-moving) staff to replace it. The dining area itself wasn’t very clean, which didn’t help the experience. No flavored creamers or hot chocolate were available — when I asked, I was told no, and got a blank stare like it was a strange question. Even the tea selection was minimal (literally three packets). The rooms were fine, though — clean enough, and I appreciated having both a fridge and a microwave. One small but odd detail: why are the coffee pots placed on the bathroom sink when there’s a perfectly good table in the room? In short: decent for a night or two, but the breakfast setup and attention to detail could use some serious improvement.
Stayed 2 nights in Nov 2025

6/10 Okay

Brett

Stayed 2 nights in Oct 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
CONS: No drink token upon check in, 2nd and 3rd floor ice machines out of order (1st floor only working), guide on tv doesn't work PROS: Room was pretty clean, housekeeping did a good job, conveniently located
Stayed 2 nights in Nov 2025

8/10 Good

Katie, Oakland

Stayed 2 nights in Nov 2025

6/10 Okay

sheri

Just average, no hot water in the morning
Stayed 2 nights in Nov 2025

10/10 Excellent

William, Everett

Liked: Cleanliness, property conditions & facilities
Great Staff… Katelyn was warm welcoming and made every effort to see that me, my wife, our dog, and bird was welcome and felt like home…. The manager was very professional and looked out for our best interests without us even having to ask.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dusty

Travelled with family
Liked: Cleanliness, staff & service, amenities
Older building, but upgraded nicely! Great location to downtown Pullman or a quick ride to Moscow!
Stayed 2 nights in Oct 2025

10/10 Excellent

Darin

Stayed 5 nights in Nov 2025

6/10 Okay

Michael

Disliked: Staff & service
The beds! It was like sleeping on plywood. Very uncomfortable. Put more coffee in the room when you know a guest is staying more than one night. We were in a room that sleeps four and were only given coffee for 2 services. That's one cup per adult. And there were only two wash cloths and two hand towels - in a room for 4 people!
Stayed 3 nights in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet room. Go Cougs!
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a good overall stay at a great price.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimball

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, amenities
Always a great stay I won't stay at any other property in pullman. The rates are so fair and the quality of the accommodations are top notch. Everything is always so clean the employees are always so friendly and hard-working. Breakfast is super appreciated and the view is beautiful in the dining area.
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly and courteous. Would definitely recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Molly

Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Stayed 2 nights in Oct 2025

4/10 Poor

Molly

Travelled with family, Travelled with family and small children
Disliked: Amenities
Everything!!! Staff was extremely unfriendly, we called they said they had roll away beds because we had 2 teens that needed seperate beds we get there they didn not forcing us to buy 2 rooms for teenagers so the parents had to split up with teens and family was seperate! There was only lotion in my room no shampoo, the floors were gross! The breakfast was Okay but the employees again were rude! They offer a pool and hot tub but did not have it noted everything was broken so the pool was Beyond freezing and unusable and the hot tub was a mini cold pool as they posted it as it was “funny”
Stayed 1 night in Nov 2025

10/10 Excellent

Wallace

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Simple as the great breakfast provided.
Stayed 1 night in Oct 2025

6/10 Okay

Kresha

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was nice and the staff was friendly. Either the people in the rooms next to us were really loud, or the walls were really thin. They’d do their guests a huge benefit by finding a way to soundproof the rooms a bit more. But, we’d stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2025