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SureStay Plus by Best Western Windsor

2.5 star property

Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Restaurant
Ballroom
Property amenity
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Place, Devonshire Mall
    ‪3 min drive‬
  • Place, Detroit Windsor Tunnel
    ‪8 min drive‬
  • Place, Caesars Casino
    ‪9 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(36 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

Windsor

Located in Windsor (Remington Park), SureStay Plus by Best Western Windsor is within a 5-minute drive of Devonshire Mall and Detroit Windsor Tunnel. .This hotel is 2.9 mi (4.7 km) from Caesars Casino and 3.1 mi (5 km) from University of Windsor.

What's nearby

  • Devonshire Mall - 3 min drive - 2.5 km
  • Detroit Windsor Tunnel - 8 min drive - 4.3 km
  • Adventure Bay Family Water Park - 9 min drive - 4.7 km
  • University of Windsor - 9 min drive - 7.5 km
  • Caesars Casino - 9 min drive - 4.6 km

Getting around

  • Millender Center Station - 6 min drive
  • Windsor Station - 11 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 33 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪7-Eleven - ‬2 min drive
  • ‪Tim Hortons - ‬1 min walk
  • ‪Jose's Bar & Grill - ‬11 min walk
  • ‪Tim Hortons - ‬18 min walk

About this property

SureStay Plus by Best Western Windsor

Hotel with free breakfast, near Devonshire Mall
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 93 guestrooms featuring microwaves. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), express check-out, and a 24-hour front desk. Planning an event in Windsor? This hotel has 3498 square feet (325 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

Reviews

SureStay Plus by Best Western Windsor Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 413 out of 1148 reviews
Rating 8 - Good. 354 out of 1148 reviews
Rating 6 - Okay. 202 out of 1148 reviews
Rating 4 - Poor. 94 out of 1148 reviews
Rating 2 - Terrible. 85 out of 1148 reviews

Reviews

2/10 Terrible

Mary

I was in Lake Tahoe and trying to book a room there when this came up and I booked it thinking it was Lake Tahoe and it was in Canada. Immediately tried to correct this and the not just did t get it! Cancelled and refused on my credit card!
Stayed 1 night in Aug 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very friendly and helpful. I felt very comfortable and welcome at this hotel. It felt like a home away from home.
Stayed 1 night in Aug 2025

8/10 Good

Sheldon, Edmonton

Liked: Cleanliness, property conditions & facilities
The ability of certain staff to communicate effectively and politely could be improved. The message I sent inquiring if an early check in could be possible. Instead of responding with they will be charged rather than saying if available we can contact you day of and provide the info about what is required instead of requiring me to reach out again. I also had an additional night reserved through a different site and confirmed same room still woken
Stayed 2 nights in Aug 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service
cockroaches at back entry
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer, Elmira

Disliked: Property conditions & facilities
Room was decent, bed comfortable…nothing fancy by any means. Did the job for one night…don’t think I would want to stay any longer than the one night. A lot of teens hanging out in the parking lot late at night, loud and throwing rocks at cars. Had to move my truck.
Stayed 1 night in Aug 2025

4/10 Poor

Koray Zafer

We can’t find water for drink
Stayed 1 night in Jul 2025

10/10 Excellent

Bhubanjyoti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good service. Decent breakfast available.
Stayed 3 nights in Jul 2025

10/10 Excellent

amanda

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2025

8/10 Good

Horst

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room recently renovated Front desk staff was very friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to a lovely restaurant, breakfast included great coffee .
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean after remodel. Very friendly and helpful staff
Stayed 2 nights in Jul 2025

2/10 Terrible

Erfan

Our team is working on a project at University of Windsor and at their stay on Check-In: Jul 16, 2025/Check-Out: Jul 17, Room 143, beds had bed bug!! very disappointing and disgusting. We need a refund for this stay and we want to officially ask Surestay by BW tolook into it!!
Stayed 2 nights in Jul 2025

10/10 Excellent

j

Liked: Cleanliness, property conditions & facilities
Everything was fine
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very happy and helpful. Room was clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vest service. Love the place. Definitely i will be back.
Stayed 1 night in Jul 2025

10/10 Excellent

Konrad Alexi

Was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
There should be non slip stickers or something similar in the bath tubs There should be hand rails in the tub/shower There are no safety features in the tub/shower, someone is going to fall and you will have a lawsuit on your hands. Seniors love to travel and they should find safety features in the bathrooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Meghana

There was a wet towel ij our room at the time of check in other wise everything was good.
Stayed 1 night in Jul 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property is situated in a convenient location while maintaining its quiet atmosphere. Close to shopping and restaurants and easy to come and go from. Staff are exceptionally polite and helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

TOWHIDUR

Ok, but needs to improve services
Stayed 2 nights in Jun 2025

8/10 Good

Adeline

Stayed 1 night in Jul 2025

6/10 Okay

Shelley

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Apr 2025

8/10 Good

DEANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great job on reno! LOVE the laminate floors!

Stayed 1 night in Jul 2025