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The front desk personnel were very friendly and helpful. The room was clean and comfortable.

The Staff was helpful and the rooms were clean plus large. The location is walkable to most things to see and do in town.

Cute little hotel. We were bummed the restaurant was closed the days we were there because that is why we booked this hotel. Amenities were sparse. The bed was not comfortable and the pillows were either lumpy or flat. Parking was great. The town itself is alright. Nothing special. We wish there had been more.

My hotel room was clean and very comfortable. Parking was very accessible and the location of the hotel was easy for me to get to John Ball Zoo and Frederick Meijer Park.

Horrible, didnt even stay because of strange guy knocking on our room winfow. A window that the lick was broken on. 4 kids bday parties, couldnt even use the pool or hot tub because of all the kids and parties, plus thr hotel lets people pay 5 dollars just to use thee pool. Hortible rxperience.

We we unaware that the place was under construction, so bar and breakfast area were closed. Not sure if they were in the process of putting up or dismantling a water slide, but they could've done a better job keeping the area cleaner. One of our rooms bathroom fan would NOT shut off. When we reported it to the front desk, the lady brushed us off and said they've already had maintenance check it out several times, and maintenance could not figure out why it wasn't working. Very annoying when trying to sleep or relax. My mom's room had moldy blankets and staff took forever to vome and change them and get the dirty ones out of the room. Very disappointed in Sonesta. I expected much better. Other staff were very nice, however.