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Sonesta Hotel Grand Rapids Airport

3.0 star property

Photo gallery for Sonesta Hotel Grand Rapids Airport

Lobby
Indoor pool
Lobby
Coffee shop
1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available

Explore the area

View map
3333 28th St SE, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪5 min walk‬
  • Calvin College
    ‪2 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Kitchenette

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Kitchenette

7.6 out of 10
Good
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Pool View

1 bedroom, in-room safe, individually decorated, individually furnished

Family Suite, Multiple Beds, Pool View

  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Pool View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Business Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Kitchenette

8.8 out of 10
Excellent
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible (Roll in Shower)

7.2 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

8.4 out of 10
Very good
(62 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Roll-in Shower (Accessible)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed, Roll-in Shower (Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

8.6 out of 10
Excellent
(124 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$120
includes taxes & fees
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About the area

Grand Rapids

With a stay at Sonesta Hotel Grand Rapids Airport in Grand Rapids (Kentwood), you'll be within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and Van Andel Arena. .This hotel is 7.8 mi (12.6 km) from DeVos Performance Hall and 0.2 mi (0.3 km) from Woodland Mall.

What's nearby

  • Woodland Mall - 5 min walk - 0.5 km
  • Calvin College - 2 min drive - 1.8 km
  • MSA Fieldhouse - 6 min drive - 6.5 km
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 9.6 km
  • Van Andel Arena - 14 min drive - 16.0 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪Cafe in the Woods Food Court - ‬6 min walk
  • ‪Culver's - ‬12 min walk
  • ‪Crumbl Cookies - ‬6 min walk
  • ‪The Cheesecake Factory - ‬6 min walk

About this property

Sonesta Hotel Grand Rapids Airport

Hotel in Grand Rapids with airport shuttle service and area shuttle service
Sonesta Hotel Grand Rapids Airport offers 183 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 183 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Grand Rapids? This hotel has 4036 square feet (375 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Sonesta Hotel Grand Rapids Airport has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 miles
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (79 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 935 out of 1957 reviews
Rating 8 - Good. 447 out of 1957 reviews
Rating 6 - Okay. 251 out of 1957 reviews
Rating 4 - Poor. 145 out of 1957 reviews
Rating 2 - Terrible. 179 out of 1957 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kristen

Stayed 2 nights in May 2025

10/10 Excellent

Dane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A huge thank you to Marcia the shuttle driver. We had to wait for our luggage and she was kind enough to wait for us and help us get a much needed dinner. So nice!!!!
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

The one thing I was really confused about was the lighting. Didn’t see many switches but had lamps. Bed was very good, shower was kinda smallish, I had sufficient space and it was a very sufficient place.
Stayed 1 night in May 2025

10/10 Excellent

devonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veary nice
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebration of Grad

Comfortable environment to celebrate son graduating college
Stayed 2 nights in May 2025

2/10 Terrible

Krista

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst experience.

This was a family trip for our kids to swim and it was absolutely disgusting. From the room to the pool, it was an absolute disgrace. The pool floor was covered in sunflower seeds and our room had obviously previously been a birthday party as old balloons and tape was everywhere. Would never stay again.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Stayed 2 nights in May 2025

6/10 Okay

Stephanie Q

Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Horrible experience! Upon arrival desk clerk nowhere to be found. Waited 10 minutes to check in. Have us a pool side room We didn't ask for. Got woken up at 9 am by screaming kids in pool. 1st room neither door locks worked. Called Maintenance. Gone for the night. Security couldn't help.light by door wouldn't turn off. Security couldn't believe it.Hot tub filled with brown scum. Pool was cloudy with stuff floating in it.2nd room door didn't lock. Manager was busy on her cell phone and no help. Finely had to switch rooms at 12:30am. Next morning me desk Clem was nasty and didn't want to help. I came corporate and complained. Regional manage called me and apologized. We got upgraded room and they even moved us whole we were out. 3rd room was better but it was accessible (i use wheelchair) but bed was so tall i had hard time getting in it. I'm 4'10" and use a wheelchair. King bed was super hard. District manager tried to help but you can't change the past. I have pics but it won't let me load them
Stayed 2 nights in May 2025

8/10 Good

Sheldon

Liked: Staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in May 2025

6/10 Okay

Phong

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Decent for quick night sleep only.

You get what you paid for. It is cheaper than some of the other hotels in the area. The furniture needs to be replaced, the leather was peeling off the chair in the rooms, there were a number of chipped paint on the walls and even the tub had terrible scratches on it. In onenof the rooms we booked, the tub drained very slowly. Even the furniture in the lobby were worn out, again the leather were peeling off and made the brown chairs look like they had spots. No towels in the pool for the kids. Most likely not going back for another family stay.
Stayed 1 night in May 2025

2/10 Terrible

Evelyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were torture racks. The Housekeeping NEVER cleaned in the 4 days we were there. We had to ask for trash to be collected as they were overflowing, and for toilet paper, towels, tissues to be replaced. There were vagrants lurking around the property trying to get in when we entered or left. The parking area was full of huge potholes/broken concrete and broken glass. I would not stay here again!
Stayed 3 nights in May 2025

8/10 Good

Alfred

Stayed 1 night in May 2025

6/10 Okay

Lee

Good for the money
Stayed 1 night in May 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable rooms. Pet friendly. Very clean and new and techy. No food services other than Starbucks and purchased snacks or to go bkfst. No free amenities including coffee
Stayed 1 night in May 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was freezing and the hot tub was a warm tub not hot LOL Other than that, I really liked the hotel. Beds & pillows were AMAZING. If I were to ever return to Grand Rapids, I would stay at this place again for sure!!!
Stayed 2 nights in May 2025

10/10 Excellent

Winifred

Liked: Cleanliness, staff & service, property conditions & facilities
the property was close to shopping and resturants.
Stayed 4 nights in May 2025

10/10 Excellent

MARTINA, Elmwood Park

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend *****
Stayed 1 night in May 2025

8/10 Good

Julie

Travelled with family
Liked: Amenities
We had to change rooms because the shower would not heat up.
Stayed 3 nights in May 2025

8/10 Good

AIMEE

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
The room was very nice. Loved the shower
Stayed 1 night in May 2025

10/10 Excellent

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lexi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

gilbert, Falmouth

Liked: Cleanliness, staff & service, property conditions & facilities
The transportation to and from the airport was awesome.
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonesta hotel was a grand place to stay jn Grand Rapids. Ckose to Meijer Gardens and other attractions. Would return for another stay.
Stayed 2 nights in May 2025