Sonesta Hotel Grand Rapids Airport

3.0 star property

Photo gallery for Sonesta Hotel Grand Rapids Airport

Restaurant
In-room safe, individually decorated, individually furnished, desk
Lobby
Lobby
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
3333 28th St SE, Grand Rapids, MI, 49512
  • Place, Woodland Mall
    ‪3 min walk‬
  • Place, Centerpointe Mall
    ‪5 min walk‬
  • Place, Calvin College
    ‪2 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(149 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shower)

7.6 out of 10
Good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(68 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(6 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Business Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Kitchenette

7.2 out of 10
Good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Family Suite, Multiple Beds, Pool View

  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

Room, 1 Queen Bed, Roll-in Shower (Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Grand Rapids

With a stay at Sonesta Hotel Grand Rapids Airport in Grand Rapids (Kentwood), you'll be a 4-minute walk from Woodland Mall and 7 minutes by foot from Centerpointe Mall. .This hotel is 0.7 mi (1.2 km) from AMF Eastbrook Lanes and 0.7 mi (1.2 km) from Orbit Room.

What's nearby

  • Woodland Mall - 3 min walk - 0.3 km
  • Centerpointe Mall - 5 min walk - 0.5 km
  • AMF Eastbrook Lanes - 8 min walk - 0.7 km
  • Orbit Room - 11 min walk - 1.0 km
  • Calvin College - 2 min drive - 1.8 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪BJ’s Restaurant & Brewhouse - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Culver's - ‬12 min walk
  • ‪Zason Latino - ‬7 min walk

About this property

Sonesta Hotel Grand Rapids Airport

Hotel in Grand Rapids with a 24-hour fitness center and a coffee shop
Sonesta Hotel Grand Rapids Airport offers 183 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 183 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Grand Rapids? This hotel has 4036 square feet (375 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Sonesta Hotel Grand Rapids Airport has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 miles
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (79 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1224 out of 2470 reviews
Rating 8 - Good. 549 out of 2470 reviews
Rating 6 - Okay. 313 out of 2470 reviews
Rating 4 - Poor. 174 out of 2470 reviews
Rating 2 - Terrible. 210 out of 2470 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christian

Stayed 1 night in Nov 2025

2/10 Terrible

Alethia

Stayed 3 nights in Nov 2025

2/10 Terrible

Alethia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
My original room wasn't clean. I was placed in another room and it was also unclean. The front desk person lied about contacting a supervisor. Lock out of my original. 1st maintenance person rude. 2nd maintenance person, last name was Reid, very helpful and assisted in alert the housekeeping supervisor and cleaned my original room. I was checked out of my room with one more night. I wouldn't recommend or return to this property.
Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My say was pleasant. The only complaint I would have is concerning the bathtub. It did not look clean. In fact it looked pretty dingy. Other than that the bed slept comfortably. The room was clean and service was good. I would absolutely stay here again.
Stayed 2 nights in Nov 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Room was perfect for us and the staff/service was fantastic. Definitely would stay again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Hassan

Stayed 1 night in Nov 2025

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great time. Will definitely come back to stay
Stayed 2 nights in Nov 2025

6/10 Okay

Erin

Liked: Cleanliness
The hotel seemed overbooked and that reflected in the staff's demeanor. There is only 1 elevator for 5 floors, so the wait was lengthy.
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was amazing! So kind and very helpful, especially the housekeepers. I really enjoyed visiting with them, very nice ladies! The hotel was spotless! I was very impressed at the cleanliness of the entire establishment! The only thing I did not like was the bathroom door. It is a barn door type and does not give you much privacy due to the at least 2 inch gap from the wall. Other than that, beautiful rooms, very comfortable beds/pillows. I will definetly stay here again!
Stayed 1 night in Nov 2025

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness
This is an okay hotel but could be great. Little things: toilet paper holder in bathroom was non existent…TP just sat on sink. Needed an ironing board, a space in the room for one but didn’t have one. Asked for new bedding and towels in the morning…never happened. When we asked that evening, we were told, “I’ll be there in 5 minutes” three times. Took an hour and then they were just handed to us. The smell of weed was prevalent….watched one teenager crawl from the hallway into their room yelling, “I can’t move…I’m so stoned.” No towels at the pool. But…but…the bed was nice, the room was clean, tv worked well, shower was great!
Stayed 3 nights in Nov 2025

10/10 Excellent

JaLyaka

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stuff!
Stayed 1 night in Nov 2025

10/10 Excellent

Shantay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and accommodating.
Stayed 3 nights in Nov 2025

10/10 Excellent

Monica

Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and very comfortable. The shutlle was a convenient option to and from the airport
Stayed 1 night in Nov 2025

10/10 Excellent

Toni

Liked: Amenities, property conditions & facilities
The room was very clean and they served made to order breakfast. Great proximity to the airport.
Stayed 1 night in Nov 2025

8/10 Good

Joel

Business traveller
Liked: Cleanliness, staff & service
Staff was responsive and helpful in getting me situated and the shuttle service was good. My room was well-cleaned and stocked.
Stayed 2 nights in Nov 2025

8/10 Good

Kymberly

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed being in my room.
Stayed 1 night in Nov 2025

4/10 Poor

Mandy

Stayed 1 night in Nov 2025

10/10 Excellent

Jose E

Stayed 3 nights in Oct 2025

10/10 Excellent

Koni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean and comfortable room, great hotel amenities
Stayed 1 night in Nov 2025

8/10 Good

Wonki

excellent breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
They are extremely great
Stayed 4 nights in Aug 2025

10/10 Excellent

Crystal

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is clean and very comfort, it’s my second time staying and will be my to go place when I’m going to pick my son up for college
Stayed 1 night in Nov 2025

8/10 Good

Rhonda, Mattawan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful, however, I did have problems with hot water.
Stayed 2 nights in Nov 2025

8/10 Good

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bathroom, great staff, food from bar/ restaurant was poor. Pool area very dark.
Stayed 1 night in Oct 2025