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My review of Live Aqua Punta Cana First and foremost, I never write reviews about anything, but this is well worth me saying what I have to say. We are a couple in our late 30’s, early 40’s and decided to come here to turn up a bit, but also RELAX and UNWIND. This place is the perfect medium to do both. This place is really what you make it. Upon arrival, the big doors open and you instantly are hit with a soothing smell, you hear the waterfall, it’s just instant peace. We booked the swim out room, so we were VIP. I say GO FOR THE SWIM UP ROOMS. Top shelf drinks ( Don Julio, Hennessy, 1800, etc) it’s worth it for sure. Smooth and easy check in with a hand massage and top shelf drinks. By far the easiest check in I’ve ever been to. Next we went to our swim up room, I asked could we NOT be on the construction side, and we still ended up there. No big deal, we are on vacation. The room was amazing! It was kinda awkward going to your swim up room, and seeing construction guys looking down at you, and hearing dump trucks. I know it will be a family/ kids resort next door, I’d still wouldn’t want to be on that side once it’s completed. Anyway,our door battery was low, and it wouldn’t let us in. They sent 3 people over to fix it until it was finally fixed. I went to the main lobby and told them issue. The next day our butler, YRANI, which I hate using that term, she was more like our friend, upgraded us to the Tierra room, OCEAN VIEW. FREE! Huge upgrade in our favor to cove

Solid

Great resort with great service 👌

The staff was great and they had a lot of activities to do there

excelent

Excellence El Carmen is a great resort! We stayed in a junior suite with the pool view and the room was spacious and wonderful. Jacuzzi tub, outdoor patio on the balcony to lay out…great. The property is beautiful and well maintained. The pool and pool bar are excellent. Our favorite restaurants were Agave and Magna (Excellence Club only). We will definitely stay here again when we return to the DR!