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Room type Options Nightly price Book
Luxury Apartment, 1 King Bed with Sofa bed
130 square metres
1 King Bed and 1 Twin Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Standard Apartment, 1 King Bed with Sofa bed
60 square metres
1 King Bed and 1 Twin Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room
26 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Luxury Apartment, Private Pool
170 square metres
2 King Beds and 1 Twin Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Superior Apartment
160 square metres
2 King Beds and 1 Twin Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Standard Apartment
160 square metres
2 King Beds and 1 Twin Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Superior Apartment, 1 King Bed with Sofa bed
109 square metres
1 King Bed and 1 Twin Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Comfortable hotel near Tulum National Park

Popular property highlights

Breakfast included
Free WiFi
Smoke-free property
Concierge services

With a stay at Zereno Boutique Hotel in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 7 minutes from Gran Cenote. This hotel is 3.2 mi (5.2 km) from Tulum Beach and 11.9 mi (19.1 km) from Xel-Há Park.

Make yourself at home in one of the 18 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.

Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. A roundtrip airport shuttle is available for a surcharge.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 18
  • Airport transport (surcharge)
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Front desk (limited hours)
  • Spa treatment room(s)
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Free pool cabanas
  • Pool sunloungers
  • Free parking nearby
  • Terrace
  • Proposal/romance packages available
  • Street parking
  • Distance from property (ft) 33
  • Distance from property (metres) 10
  • Wheelchair accessible: No

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free parking nearby

Room Amenities

Zereno Boutique Hotel offers 18 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and smart speakers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Espresso maker
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Free WiFi
  • Down comforter
  • Individually decorated
  • TV size 55
  • TV size (measurement) inch
  • Rainfall showerhead
  • Furnished balcony
  • Towels provided
  • Linens provided
  • Smart TV
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Streaming services
  • Restaurant dining guide
  • Lever door handles
  • Toothbrush and toothpaste not available
  • Smart speaker
  • Mobile key entry

Nearby Things to do

  • Hiking/biking trails nearby
  • Bicycle rentals on site

Spa Services

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. The property is professionally cleaned. Guests can access their rooms with a mobile device.

Service animals not allowed

Front desk opens daily at 6:00 AM

Front desk closes daily at midnight

Debit cards

Guests will receive an email with special check-in instructions

Staffed front desk

Guest will receive an email before arrival 24 hours

Property uses a professional cleaning service

Property is cleaned with disinfectant

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Hotel Names

  • Zereno
  • Zereno Boutique Hotel Hotel
  • Zereno Boutique Hotel Tulum
  • Zereno Boutique Hotel Hotel Tulum

We should mention

Pool access available from 8:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

The property is professionally cleaned.

Guests can access their rooms with a mobile device.

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