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Aparthotel

The York by Swiss-Belhotel International

4.5 star property

Photo gallery for The York by Swiss-Belhotel International

Pool
Staircase
Penthouse Three Bedroom Apartment | Living area
Front of property
Two Bedroom Apartment | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5 York Street, Sydney, NSW, 2000
  • Place, Pitt Street Mall
    ‪7 min walk‬
  • Place, Martin Place
    ‪7 min walk‬
  • Place, SEA LIFE Sydney Aquarium
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living area

Executive Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Apartment

Studio Apartment | Living area

Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Living area

Three Bedroom Apartment

  • City view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Three Bedroom Apartment

Executive Three Bedroom Apartment

Executive Three Bedroom Apartment

  • City view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Penthouse Three Bedroom Apartment

Penthouse Three Bedroom Apartment

Penthouse Three Bedroom Apartment

  • City view
  • 15 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • City view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

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  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
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The price is AU$323
includes taxes & fees
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About the area

Sydney

A stay at The York by Swiss-Belhotel International places you in the heart of Sydney, within a 10-minute walk of Pitt Street Mall and Martin Place. .This luxury aparthotel is 0.6 mi (1 km) from Circular Quay and 0.6 mi (0.9 km) from Overseas Passenger Terminal.
View more Aparthotels in SydneyOpens in a new window

What's nearby

  • Australia Square - 2 min walk - 0.2 km
  • Pitt Street Mall - 7 min walk - 0.6 km
  • Martin Place - 7 min walk - 0.6 km
  • SEA LIFE Sydney Aquarium - 7 min walk - 0.6 km
  • Hyde Park - 10 min walk - 0.9 km

Getting around

  • Wynyard Station - 2 min walk
  • Sydney Circular Quay Station - 8 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Shell House - ‬3 min walk
  • ‪Tiny’s Sandwich Bar - ‬3 min walk
  • ‪The Roast House - ‬2 min walk
  • ‪Menzies Bar - ‬3 min walk

About this property

The York by Swiss-Belhotel International

Luxury aparthotel with a hot tub, 9-minute walk to Pitt Street Mall
The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a hot tub, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite from the snack bar/deli serving guests of The York by Swiss-Belhotel International. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Pool/Spa

  • Hot tub
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car hire
  • Secured parking on site (AUD 58 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 per person
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 60 per day

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player
  • Library
  • Pay films
  • Stereo
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a train station
  • Near the airport

Things to do

  • Gym
  • Golf lessons nearby
  • Golfing nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 28 floors
  • 98 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The property charges 2.6 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 23 2025 to February 28 2026 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool
The property will be renovating from July 1 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Secured self parking fee: AUD 58.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

York Swiss-Belhotel International
York Swiss-Belhotel International Hotel
York Swiss-Belhotel International Hotel Sydney
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International
Apartment The York by Swiss-Belhotel International Sydney
Sydney The York by Swiss-Belhotel International Apartment
The York by Swiss-Belhotel International Sydney
The York by Swiss Belhotel International
Apartment The York by Swiss-Belhotel International
York Swiss Belhotel Sydney

The York by Swiss-Belhotel International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1188 out of 2569 reviews
Rating 8 - Good. 946 out of 2569 reviews
Rating 6 - Okay. 277 out of 2569 reviews
Rating 4 - Poor. 103 out of 2569 reviews
Rating 2 - Terrible. 55 out of 2569 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Room was clean and modern. Staff were very warm and welcoming. While checking in I saw a very difficult guest making unreasonable demands who was being dealt with by a receptionist with incredible kindness, patience, professionalism, and grace. An excellent example of what good service requires.
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

All as expected
Stayed 1 night in Nov 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, property conditions & facilities
This property was a JOKE! We order a balcony room and the sliding door was nailed shut with a bolt, so you couldn’t open the door at all, sure this is a fire hazard! There was a massive hole in the wall above the sliding door Our room was surrounded in scaffolding The pool was closed They were under staffed and the manager was just sitting in the back room watching cameras Out check in was delayed by an hour
Stayed 1 night in Nov 2025

8/10 Good

lisa

Liked: Cleanliness, amenities
Clean and spacious
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Stayed 1 night in Nov 2025

8/10 Good

Matthew

Stayed 4 nights in Oct 2025

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, room comfort
Not enough dishes for three people
Stayed 6 nights in Oct 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness
Good location, noisy with traffic noise
Stayed 1 night in Nov 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Didn't have it need a car.
Stayed 4 nights in Oct 2025

4/10 Poor

Nathalie

Travelled with family
Liked: Cleanliness, amenities
The staff were not not overly helpful, especially the lady at reception. Breakfast was away from the hotel and not accessible for a wheelchair (I broke my leg). They confirmed it was wheelchair friendly and should have notified us when they saw breakfast was included in our package. No help to resolve the issue!! Poor effort won't be back
Stayed 2 nights in Oct 2025

8/10 Good

Vicky

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very disappointed in the cleanliness and the quality of flooring in our room
Stayed 3 nights in Oct 2025

2/10 Terrible

Chun Yin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room. Stinky room. Trash found in cupboard and never cleaned. Soap ran out but never refilled. Already asked staff to handle but did not help even on the last day of our stay. Staff unhelpful in general. Told the trainee staff our issue but she could not help, so had to seek advice from manager. But when manager comes, the trainee staff just stood there and expect us to explain everything again. She could have talked to manager about the situation, why expect the customers to deliver the message again. we asked if we could have some take away breakfast since we had to catch a coach for skydiving early in the morning at 0630.The hotel manager insisted that nothing can be done, it's outsourced so limited options. We kept persuading and he finally agreed to try calling the restaurant for a packed breakfast. We expect him to help us without the need to persuade！why make our life so difficult ？
The is the cupboard when we opened. Terrible.... We asked them to clean up properly, but they didn't even on the last day of our stay.
Stayed 4 nights in Oct 2025

8/10 Good

Adriane

Liked: Cleanliness, amenities
The rooms are generous if not a little dated. The main issue was the traffic noise outside, they really need to install thicker windows
Stayed 3 nights in Oct 2025

2/10 Terrible

Samantha

Stayed 2 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Easy place to stay.A convenient location. Walkable. Some works on the outside of the building meant we couldn't access our balcony.
Stayed 1 night in Oct 2025

6/10 Okay

Victoria

Liked: Cleanliness
Room was dated and noisy. Balcony door was locked due to window cleaning which happens several months each year. Parking ($58pn) was very limited and designed for small cars. I had to seek assistance from Reception to access the carpark and then find a car space. Only positive was the staff member who accompanied me to the carpark and assisted with finding car space - thank you
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, room comfort
The hotel has old furnishings. Currently it is supposed to take a year to repair the pool and we did not have access to our balcony because which would have been nice to eat outside. Our other family’s room was the kind of room and a little nicer. They could eat on their balcony. Kind of thought we should not be charged as much because we were not provided the same amenities. It was nice to have a kitchenette and washer and dryer in the room. It is a good location because it is right near a train station. I would probably stay here again because of convenience. Did not feel breakfast was worth $38.00 extra so we did not ask for that. Staff were kind.
Stayed 5 nights in Oct 2025

4/10 Poor

Monique

Stayed 2 nights in Oct 2025

8/10 Good

Barnabie

Liked: Cleanliness, room comfort

Not bad

Room itself was alright. Toilet was kinda small and furniture a bit old. Balcony was nice and living room a good size.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, helpful staff. Great spot for a group. Within easy walking distance to The Rocks and Barangaroo.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jay D

Liked: Cleanliness, room comfort
Not open at the time. Reno
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, room comfort

The York by Swiss - Perfect Place to Stay!

Our room was located on the 13th floor, with a great view of the city. The room was cleaned daily, unless we asked for privacy. We did not eat the breakfast offered, but there was a refrigerator, microwave, and sink in the room. We were happy to eat things we bought from the store.
Stayed 5 nights in Oct 2025

8/10 Good

Michael

Travelled with partner
Room was spacious but very tied. Even on the 23rd level road noise was an issue. Hotel windows need double glassing.
Stayed 3 nights in Oct 2025

8/10 Good

Barry, Vermilion

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was nice and checkin was long but we were early and they arranged to get us a room before 3:00 pm check in
Stayed 2 nights in Oct 2025

8/10 Good

James, Phila

Travelled with partner
Liked: Cleanliness
Great location, spacious 2 b/r apartment, ideal for traveling families, close to Starbucks/McD’s/etc
Stayed 1 night in Oct 2025