The York by Swiss-Belhotel International

4.5 star property

Photo gallery for The York by Swiss-Belhotel International

Outdoor pool, pool umbrellas
Penthouse Swiss-SuperSuite | Terrace/patio
Fridge, microwave, stovetop, dishwasher
Swiss-SuperSuite Three Bedroom | Living area
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • Dryer
  • Outdoor space
  • Kitchen

Explore the area

Map
5 York Street, Sydney, NSW, 2000
  • Circular Quay
    ‪12 min walk‬
  • Sydney Harbour Bridge
    ‪17 min walk‬
  • Sydney Opera House
    ‪18 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪26 min drive‬

Room options

Swiss-SuperSuite Three Bedroom

  • City view
  • 160 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Studio Apartment

  • City view
  • 65 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Penthouse Swiss-SuperSuite

  • City view
  • 15 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

One Bedroom Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Two Bedroom Suite

  • City view
  • 160 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

Three Bedroom Suite

  • City view
  • 160 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Swiss-SuperSuite Two Bedroom

  • City view
  • 160 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About the area

Sydney

A stay at The York by Swiss-Belhotel International places you in the heart of Sydney, within a 10-minute walk of Martin Place and SEA LIFE Sydney Aquarium. .This luxury aparthotel is 0.6 mi (1 km) from Circular Quay and 0.6 mi (0.9 km) from Overseas Passenger Terminal.

What's nearby

  • Overseas Passenger Terminal - 11 min walk - 1.0 km
  • Circular Quay - 12 min walk - 1.1 km
  • Sydney Harbour Bridge - 17 min walk - 1.4 km
  • Sydney Opera House - 18 min walk - 1.5 km
  • Star Casino - 4 min drive - 2.9 km

Getting around

  • Wynyard Station - 2 min walk
  • Sydney Circular Quay Station - 8 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪The Roast House - ‬2 min walk
  • ‪The Grand Palace - Indian Restaurant - ‬2 min walk
  • ‪Menzies Bar - ‬2 min walk
  • ‪Happy as Larry - ‬2 min walk

About this property

The York by Swiss-Belhotel International

Luxury aparthotel with a fitness center and a sauna
The York by Swiss-Belhotel International offers 98 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a sauna. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite from the snack bar/deli serving guests of The York by Swiss-Belhotel International. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), Dutch, English, French, Spanish

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car hire
  • Secured parking on site (AUD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 per person
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 60 per day

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player
  • Library
  • Pay films
  • Stereo
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a train station
  • Near the airport

Things to do

  • Gym
  • Golf lessons nearby
  • Golfing nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 28 floors
  • 98 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The property charges 2.6 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 1 2025 to February 24 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Secured self parking fee: AUD 58.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Upon check-in, the hotel will obtain a pre-authorization by credit card for the amount of accommodation, with an AUD 50 per day security bond (to cover incidental charges). Release of this pre-authorization is dependent on individual banks and takes up to 3 weeks to process.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

York Swiss-Belhotel International
York Swiss-Belhotel International Hotel
York Swiss-Belhotel International Hotel Sydney
York Swiss-Belhotel International Sydney
York Swiss-Belhotel International Apartment Sydney
York Swiss-Belhotel International Apartment
York Swiss-Belhotel International Apartment Sydney
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York Swiss-Belhotel International Sydney
York Swiss-Belhotel International
Apartment The York by Swiss-Belhotel International Sydney
Sydney The York by Swiss-Belhotel International Apartment
The York by Swiss-Belhotel International Sydney
The York by Swiss Belhotel International
Apartment The York by Swiss-Belhotel International
York Swiss Belhotel Sydney

The York by Swiss-Belhotel International Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1095 out of 2352 reviews
Rating 8 - Good. 887 out of 2352 reviews
Rating 6 - Okay. 241 out of 2352 reviews
Rating 4 - Poor. 83 out of 2352 reviews
Rating 2 - Terrible. 46 out of 2352 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jayde

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved it - waiting for another night stay but might have to go somewhere a bit cheaper xxx
Stayed 1 night in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, property conditions & facilities
It was fine
Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Liked: Cleanliness, property conditions & facilities
Great central local. Friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

brendon

Disliked: Cleanliness

Great location and that all

The best thing about the Hotel is its location and proximity to Circular Quay & transport. Previously stayed here 10 years ago and nothing has changed. The rooms are dated and need to be renovated. Arrived early 2 hrs early they wouldn't allow check in and advised to come back at 2pm , we came back at 3pm and room still wasn't ready . Left our luggage with the reception staff and had to ask 3 times for luggage tag receipts When we finallly checked in after 3pm on Saturday we arrived at Level 19 and found this bag of rubbish in the corrider , the bag of rubbish was still there when we departed at 0930 on Sunday morning . The Hotel staff didn't seem to embrace customer service
Stayed 1 night in Feb 2025

4/10 Poor

Rodney

Travelled with partner
Liked: Cleanliness
Unhelpful staff , felt like we were doing them a favour staying there , tried to extend our stay , showed no real interest said the hotel was booked out , took a contact number and said they would look into the availability and call us back , never heard from them
Stayed 2 nights in Feb 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness
Amazing location!!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, room comfort

Great location, pay thru hotels.com

Great 2 bed apartment in an excellent location. Beware of the surcharge if paying at the hotel. I think we paid 2.5%. Could have easily avoided this if we paid thru hotels.com but my friend and I hoped to pay 50/50 on card so waited, and they couldn’t do that anyway which has never been an issue elsewhere. Surcharge seems unreasonable to me as they don’t accept cash.
Stayed 4 nights in Jan 2025

8/10 Good

Shai

Travelled with family
Disliked: Cleanliness
The hotel was in a great location for our stay, close to Wynyard train station, grocery stores, bus station. Walking distance to what we needed. Downside was the shower was full of mould and dirty, fridge was dirty, main bedroom missing the air conditioner remote.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort

Great location and place!

Great place to stay. Had all the amenities we needed and great location to The Rocks, Opera House, CBD, Botanical Gardens and Art Galleries, shopping and Restaurants.
Stayed 6 nights in Jan 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location to the Rocks and circular Quay and the rooms were excellent. There is a lot of noise at night from traffic - sirens, horns, street sweepers, which is not great if you are a light sleeper. Better noise insulation on the windows would be appreciated.
Stayed 2 nights in Jan 2025

10/10 Excellent

Manoj

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, room comfort

Accommodation in Sydney

Stay eas comfortable and conditions fine
Stayed 1 night in Jan 2025

10/10 Excellent

Elissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Perfect location. Could easily walk to The Rocks, Circular Quay, Barangaroo. Apartment was huge. Loved sitting on the balcony.
Stayed 1 night in Jan 2025

10/10 Excellent

Marin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Jan 2025

6/10 Okay

Pamela

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Riaz

Liked: Cleanliness
Certain kitchen appliances didn’t work
Stayed 2 nights in Jan 2025

8/10 Good

Ayako

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Originally there was a faulty shower screen that we couldn't open but it was fixed promptly once the issue was raised. The location was fantastic and the swimming pool & sauna were clean and enjoyable.
Stayed 2 nights in Jan 2025

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Scott, Appleton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the 2 bedrooms, large livingroom and full kitchen
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Deena

Travelled with family
Liked: Amenities
Great location. Extra bed was a childsize fold out cot with a paper thin mat. Slept on floor instead. Dated furniture
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara, Kinka Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This motel was so close to everything a tourist would want to see in Sydney. The rooms were huge and very well equipped. Would definitely recommend to stay here.
Stayed 5 nights in Jan 2025

10/10 Excellent

Namrata

Stayed 3 nights in Dec 2024